Hi, I accidentally disconnected my shark Ariel on my 2023 Karoq.

I reconnected it, everything works fine including the SOS function and DAB radio. But I've got a yellow SOS warning sign and warning symbol on the dash.

Can/how can I get rid of the warning light?

Thanks

Sam

Welcome to the forum.

I believe you need to clear the fault manually by plugging a suitable device into the vehicles OBD port.

Thank warrior. I've tried clearing the fault with a basic fault reader, but think I need a more advanced version. Any idea what level device would clear this? Thanks Sam

10 minutes ago, Firemansamc said:

Thank warrior. I've tried clearing the fault with a basic fault reader, but think I need a more advanced version. Any idea what level device would clear this? Thanks Sam

OBDeleven or VCDS I would suggest.

Thanks Dave, I'll look into it

4 hours ago, Firemansamc said:

Thanks Dave, I'll look into it

What is your present fault reader, does it not have fault reset capability?

I have an old OBD dongle which links to an app on my phone.

A garage did have a go at clearing it with a more advanced scanner (was getting a new windscreen and the fitter did it off his own back), cleared it, but it came back a minute later. So I'm thinking I need the most advanced scanner/software to clear it.