Sinclair Skoda - Swansea
Posted 28 January 2009 - 21:25
Tel: 01792 797500
Services: New, Used, Repair
Posted 05 February 2009 - 12:41
Posted 06 February 2009 - 15:44
Parts should be in Tuesday . . . watch this space!
Posted 06 February 2009 - 17:33
They couldn't locate the rattle in my dash (won't hold that against them, rattles are horrible problems to resolve!), but they suggested I book it in again for a whole day so they can take the entire dash out, so I'll take the car back in the next few weeks and see how it goes.
Happy enough with my first encounter with them though :thumbup:
Posted 16 February 2009 - 16:21
While there I looked at the new Limited Edition Octavia vRS Estate which is nice but i'm not fussed on the wheels.
Posted 03 April 2009 - 12:08
Been in this morning with a rattly front passenger door trim, replaced all fixing clips, now silent and asked if wanted the drivers side doing as a precaution. Knocking noise from front suspension when on full lock, technician said it was a common problem with bushes on Fabia and Polo, he had checked them, in good condition but offered to replace them for my peace of mind. Even checked a problem that i reported but has since dissapeared again, very impressed and all in one morning.
Its nice to feel listened too and not be fobbed off when dealing with minor issues.
Posted 03 July 2009 - 17:12
Had my 40,000 mile service done in April. Given a free courtesy car ( Fabia II 1.4tdi) which quality wise couldn't touch my vRS. Also mentioned a leaking Intercooler pipe which was done under warranty with no problems. They also spotted that the cap for my rear wiper was missing and ordered me one.
A few days ago I booked the car in to have the bushes done. When I picked the car up all inside had been cleaned which I was impressed with. Service was second to none and will happilly take my car there again.
Posted 22 September 2009 - 17:22
Posted 11 October 2009 - 20:36
I'll certainly use them again. I might even get my servicing done there.
Posted 22 February 2010 - 14:16
How wrong was I?
Every courtesy was extended to me. I'd an accompanied test drive that took well over half an hour, with no pressure to get back at all. Then all bits of the vehicle were explained in depth, my old car given the once over - and then we sat down to haggle (after I'd drooled over a Scout estate and a Superb estate in the showroom).
Haggle? How wrong was I again! After taping away on his old calculator the sales man (the manager to boot) emerged from beneath his furrowed forehead and proceeded to knock me off my seat - figuratively - with his offer. Not only was the bid for my filthy Megane a decent one, but his price for a new 170bhp Yeti Elegance was better than some online brokers and way better than Griffin Mill could come up with. And after a request from me to sharpen his pencil he came up immediately with a winner that kept us both happy.
I've bought and sold cars for years - but never, ever, has it been as painless and comfortable as this, nor has the deal been done so quickly. i'd expected to leave to mull things over, and then be sacrificed to the vagaries of the internet!!
Well done Andy, and Sinclair Skoda - its a thumbs up from me!
Posted 23 February 2010 - 12:59
Took my father in as i was so impressed with the Superb, he took one for a test drive and will be ordering a brand new Estate very soon.
So all in all Sinclair Skoda highly recommended, very refreshing to be treated like a Human by the car dealer, better than ******************** whom in all their dealerships you're an annoyance when you want to actually sit in a car!
Edited by DGW, 24 February 2010 - 10:27.
Inappropriate mention of another car dealership deleted.
Posted 27 February 2010 - 19:05
Posted 05 May 2010 - 11:26
This was followed by another call to confirm it all, and arrange a time - and to tell me that one or two of my dealer-fit extras were not immediately available. no probs, I thought.
On the day I was dealt with at the right time, talked through all the paperwork, given an intensive walk-through the new car - and off I went, very happy.
the whole process was not at all stressful, and is a credit to the team at Sinclair Skoda.
Posted 06 May 2010 - 08:49
I picked up my blue vRS from Sinclair yesterday. All I can say is that Sinclair were easily the best dealer i've ever dealt with.
Top marks to Andy Shorland, Sales Manager.
I hope they will take mine and Waplords advice and start embracing the forum as I'm sure they'll do a lot more business (not that I am suggesting that they are quiet, because they are very busy - However they will always find time to speak to you if you need anything
Edited by gorebrush, 06 May 2010 - 08:52.
Posted 19 June 2010 - 08:37
Posted 01 July 2010 - 22:47
Posted 02 August 2010 - 22:43
Superb service all round from Sinclair's. Excellent communication throughout the buying process, emails responded to very quickly, I even received photos of the car as soon as it had been delivered! There was no hard sell of extra's and the agreed price was amongst the best I could find (I tried many delers!). They were even very honest - telling me that mats had come as standard with the car when I was going to pay for some. Handover was good and unhurried, all the paperwork was ready, the car had been kept undercover, had plenty of time to inspect before accepting.
Best of all was the delivery timescale though - was expecting a torrid 12-14 week wait, but they managed to find a car in the system which was not allocated - apparently the sales manager gets in really early to trawl through the stock system as it updates overnight.
Big thank you to salesman Ben Chapman for a very pleasant experience.
Likely to use Sinclair's for servicing when the time comes as I'd have the confidence they'd do a decent job.
Edited by APJ, 02 August 2010 - 22:49.
Posted 03 October 2010 - 21:49
Agree with the above, Andy Shorland is a brilliant guy to deal with. A refreshing change and a pleasure do to business with. No sales pressure as they are so successful !
Also, Gemma (who took over my order from Ben ) is really nice and you feel that she wants to help you. Actually better in my opinion and a credit to Sincalir Skoda!
Both just offer top service and take all the hassle away from buying a new car,
One of the best experiences of buying a new car ! Andy and his staff will really look after you!
This was the best experience in buying a new car ever! Just get in touch with Swansea / Sinclair Skoda!
Posted 31 December 2010 - 17:26
Took my vRS in to find out why it was eating the insides of it's front tyres. They found the tracking was out and the drop links also needed replacing. They also found that the wrong rear light bulb had been put it on the last MOT which I had done somewhere else. Won't be going there again. Jeff showed me the replaced droplinks just for me too see that they were worn. Not many garages do that let alone dealers! Price for work was very resonable as were price of parts. Car was valeted inside and a quick wash on the outside to get the salt off.
Courtesy car was a Fabia 3 1.2 TSI. Good car, handled well, went well just a shame it was yellow. Had a good chat with Jeff and Andy about how many cars they had sold before the New Year. Andy alone had sold over 14 just that day with deals over the phone and local taxi firms buying fleets of Octavias. Also talked about the new vRS and it's been a slow burner. they seem to think that many followers of the old vRS can't make the jump to less fuel economy of a petrol and still don't like the DSG even though it's better. They also think that it will easily do it's top speed of 140mph. According to a man in the pub anyway.
Friendly and helpful as ever. Makes taking a car to a dealer a pleasure. Once funds allow I'll definately buy my new vRS from them.
Posted 23 February 2011 - 12:44
Edited by MikeWales, 23 February 2011 - 12:44.
Posted 22 April 2011 - 14:46
Posted 15 September 2011 - 11:11
Posted 09 October 2011 - 12:15
I was given the new car for an extended test drive with no quibbling and sealed the deal on that day after previously taking a couple of weeks to decide to take the plunge.
After-sales contact was again, much better than many other garages I've dealt with. Looks like they want to make the experience as painless as possible and I'm sure will retain custom in this way.
Top marks to Sinclair Skoda Swansea.
Posted 07 November 2011 - 12:47
Going to be taking my fathers car for quite a lot of work in this week, and am looking forward to taking it there.
Can highly recommend Sinclair Skoda. Fantastic service I had.
Posted 11 May 2012 - 13:10
This is to alert you to a positive post I made in the Yeti section about an experience with Sinclairs - but because I am working with an iPad I'm unable (I.e. too inept) to cut and paste it to here, or to create a link. Doh!
Suffice to say I was delighted with their Customer Service and support.
Posted 10 June 2012 - 21:15
- This is a quote from a post I made in the Yeti forum after buying a demonstrator Yeti SE Greenline from Sinclair's:
So, all in all I was very pleased.
Posted 06 August 2012 - 21:04
Edited by dtuppy, 06 August 2012 - 21:06.
Posted 23 September 2012 - 22:22
Posted 01 October 2012 - 18:27
Can't fault the service again really and they've got a few nice Yeti there too
Posted 27 November 2012 - 13:54
A completely painless experience. Staff are always polite, helpful and friendly. They spotted some damage to my seat bolster and informed me that is covered under warranty and have arranged for it to be repaired. I'll be looking to trade the Octavia sometime next year and my repeat custom is guaranteed. So nice to find a garage you can trust.
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