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If it's partially open (ie lifted up at the rear) it could be bouncing on its support struts. But if it's fully lifted or slid back then I'd be surprised if it rattles. Can you move it up and down by your hand? Chris

Mine have never rattled either. Is yours fully closed? Chris

Is there a part number on the umbrella or wrapper? According to the Horton's website, the under seat umbrella has Part Number 000087600L, and is 25cm long when folded. But confusingly they also say this fits in the front door for the Karoq! However the umbrella for the front door of a Kodiaq is Part Number 000087600G9B9, and is 26.5 cm long. My MY21 car has a holder under the passenger seat for its umbrella rather than the hole in the edge of the front door, and I'm assuming your facelifted car is the same. If so, then I'd suggest your dealer has supplied the wrong umbrella with your car. Chris

Where did you copy the music file from? If it is also on your PC's hard disk, what does file explorer show when you add the appropriate columns to the screen? I'd assumed it was all just saved as Metadata in the MP3 file? The only thing iTunes adds to the files as far as I can see is the album cover art. Chris

My music files have been saved to my PC via iTunes (ripped from CDs). On the PC, the iTunes library shows all the tracks per album, with details of the artist and genre. So when I copy the files to a USB drive all that info goes with them. My Amundsen then lists the music by artist alphabetically, and if I choose one, then displays a list of their albums to choose. I also save chosen artists, and genres as favourites to access them quickly. Does this help? Chris

Correction to my earlier post, which was too late at night! The music files on my USB drive are MP3 files, stored in folders and sub-folders as Artist / Album / Track. Chris

🤣🤣🤣 It's 8 or 9 years old I think, with around 56k miles on it. No idea if its the V6 or not. Chris

On my Karoq it's on the Menu / Settings / System Settings / Information screen on the Amundsen screen. There is a thread on here talking about updating the software yourself via a USB port, but the thought of trying that and it failing to update fills me with horror! I dread to think what the cost would be of getting a dealer to reinstall the software on a car if you brick it!! Chris

Just had a phone call from my son with a Range Rover Sport. He wanted to get his car serviced last month, and was told it would take a day as he needed the cam belt changed. He booked it in, to be told the day before it was due that they'd need it for two days as it was a big job. Went to pick it up yesterday to be told they hadn't been able to change the cambelt as they were out of stock and on back order! They also couldn't MOT it as there was an airbag warning light up, which needed a new wiring loom to cure. They also couldn't give him a courtesy car as he needed it to take his cats to a catttery before they went on a short holiday - and animals weren't allowed in their courtesy cars, even when they were confined in carrying crates! Perhaps Skoda dealers aren't so bad after all? He's tried several dealers in Suffolk, but none of them seem any good 😞 Chris

With Karoqs this seems to trigger a software update by the dealer. Mine went from 0270 to 0276, and the fault hasn't returned. I know the current software versions are at least 0306 now, but dealers only seem to update a car when you report a fault that the update should clear. If your Scala is out of warranty, it'll be interesting to see if they accept it's a design fault that is still covered or not. Chris

I've added more info to my reply, so you need to re-read that too. You can format the USB drive in VFAT, FAT16, FAT32, exFAT or NTFS, and I just copied the MP4 files from my PC in a folder for each CD/album. They are then displayed with the artist, track name, album name etc (and usefully you can set favourite artists, genres, or albums to quickly select the desired tracks). I don't know if you need to be set up as a primary user to use a USB drive (I wouldn't have thought so to be honest) but this does need to be resolved. Is there an existing user that needs to be removed first perhaps? I was able to set myself up fairly quickly, but the procedure is quite strict on how you do it. (I did it back in November 2020 so my memory is a bit hazy now.) But I remember I needed to have all the car keys with me, and my phone. If you can download a user manual that should guide you through it, otherwise complain to the dealer who sold you the car. My car came with a printed manual, but even that referred me to a downloadable manual for details of the Amundsen (but that was when the MIB3 units had just been released). I also hate this "green" idea of not providing written user manuals, but I'm of a generation who received a bookshelf of manuals back in the 1980s when I first installed MS Office onto a PC! Chris

The maps will update automatically whenever you drive into an area with updated maps (as long as you have a current online licence). My car is on software version 0276 still but the maps are currently showing as version 22.12. You can check this via the Menu / Settings / System Settings / System Information screen on the Amundsen display. But if you are having problems registering as a primary user, then this could be a problem. You are stuck with the radio logos provided by Skoda as there is no way to add your own as we used to on older systems. But I have no problem playing music from a USB-C drive in the socket in front of the gear lever. I use one of these: Integral 128GB Fusion Dual USB-C & USB 3.1 Flash Drive - 200MB/s £19.99 - Free Delivery | MyMemory The facelifted car will have the same infotainment system as cars made since August 2020 I believe, but it is easy to tell which you have as the rear lights look very different. See here for an example: Skoda Karoq (2022) - picture 64 of 232 - 1024x768 (netcarshow.com) The facelifted car was announced in November 2021 (see The new ŠKODA KAROQ is here - Škoda Storyboard (skoda-storyboard.com) so yours could well have been produced in February in preparation for its launch in the UK early 2022. Chris

It's 140Nm in my manual for a July 2020 (MY21) car.

I think I've read elsewhere that Karoqs now come with a digital instrument panel rather than the analogue one as standard. But some people are querying whether it is a smaller and simpler unit than the one that was optional for my MY21 car. I wonder if the cost of the Amundsen Plus option is justified by including the bigger one, that lets you display the map at the centre of the instrument panel rather than on the central display? I suspect you need to visit a dealer and look at showroom Karoqs to get the answer - and don't believe a salesman unless he can prove what he tells you! Chris

Odd... on my Karoq I can set the Lane Assist to be on or off via a button on the steering wheel (which gives access to the Assist System menu) and it then remembers my setting. I just wish it would also remember that I use the Speed Limiter function rather than the Adaptive Cruise Control as I have to reset that every time I start the car! Chris

The puller for the plastic covers was missing from my car, but it's cheap enough to replace. Chris

There is an older thread at which talks about this problem, and may give you some help, or at least people to contact. Best of luck, Chris

When I had the SOS problem back in November 2021, my dealer updated the main software level from 0270 to 0276. Later cars have had further updates to the software but it seems that these are not installed to older cars when they are serviced, despite my invoices saying that they have checked to see if there any software updates required. (I am told it takes hours to download the updated software from Skoda's servers so can understand why it is only updated if will cure a reported fault.) Note that this software cannot be updated over air like the navigation database and 'shop' screens, but you can check which version is installed by using the Menu / Settings / System Settings / System Information screen. Mine tells me that I software version 0276, and navigation database version 22.12 at present. Chris

Emission regulations mean that the car has to start in the mode used for the tests - which is the normal drive mode since not all models have a choice. So regardless of whether you left in Sport or Eco, it will restart in normal. But my car MY21 does exactly that... it doesn't get confused and still try to kid me that it is in Eco when it isn't! Chris

All it needs to do is cause a hairline crack in the varnish coat. Water will do the rest. Chris

I'm sure a dealer would call it fair wear and tear. The plastic centre caps on all VW cars are also susceptible to the same problem, but it costs much less to replace them! Chris

Not noticed it in my rear fogs, but common in the front lights as the LED bulbs don't run hot like tungsten bulbs to burn it off. (One benefit of having tungsten bulbs as rear lights and rear indicators perhaps?) Chris

Looks like water has got under the varnish. It only takes a stone to hit the wheel to crack the seal. But it's a common problem with diamond cut alloys. The only cure is a refurb when it gets bad enough to be obvious. I'm thinking of having mine painted all black when they need it. Chris

For the satnav voice, you can choose a male or female voice when you choose the language. Does this carry over to Laura perhaps? Chris

On my MY21 car, you just press the Station List virtual button, then scroll down to see all the available stations, both DAB and FM. If you only wish to see FM stations, go into the Radio settings menu / advanced settings and then select see only FM instead of DAB and FM. The radio settings also let you choose to step through all available stations by pressing the arrow 'buttons'. Note that the settings menu will also let you choose whether or not the radio will switch between DAB and FM transmissions for a station depending on which has the best signal. And I think there is also a setting that allows you to see a manual frequency scale for FM so you can set the radio to a particular frequency (although I've never tried this). Finally, you can then save the desired radio station to a preset. Chris