SteveTheElder

That makes sense now, thanks. And interesting to read that it automatically uses the regen braking to decelerate the car on approaches to roundabouts etc - for more practical use than an eco-tip!

The auto-braking is part of the ACC/SpeedLimiter and nothing to do with the eco-tips. My car knows when I’m approaching a roundabout, a downhill etc and eco-tips suggests lifting foot off the accelerator. That can only come from the navigation database. So, if the hybrid system can self tune, it may be able to use the navigation Db when approaching a long descent regardless of route guidance or not; or whether Waze is in use or not. The OP referred to the manual stating it use Navigation data. My experience tells me my 1.5tsi uses navigation data for eco tips.

I drive a 1.5tsi, so the following may not apply but hopefully some indication of the cars behaviour… The Eco tips displayed in the virtual cockpit come up with things like ‘lift foot off accelerator’ and are accompanied with a symbol depicting a downhill, a 30 limit, a junction or a roundabout. This can only come from the navigation database as I don’t have road sign recognition. This behaviour was without using the built in SatNav for route guidance. On that basis, I’d like to think the hybrid system will self tune based on the database whether or not it is used for route guidance. Hope that helps…

Could it be that your user account is registered as the primary user of the car with the old control unit, which is then preventing the new control unit from completing the authorisation/connection. Perhaps get the dealer to de-register the primary user (if not already done)

I haven’t come across this in a car before, but from general IT glitches over the years, perhaps try one or more of… - create a new user of a different name in the car & online - Delete your user account in the car and start again - delete your user account online and start again - delete the app from iPad & phone, restart devices and reinstall the app

As I mention above, my Mk4 Octy manual states they are configurable. I think it is more to do with brightness that just being LED. 2000 Lumens comes to mind but not sure.

Out for a short drive today and remembered to try the washers. Turned on the headlights and a very quick squirt of the windscreen washer, the headlight washer came on too. Subsequent squirts it was only the windscreen. A quick check in the manual… If the headlights are on, the headlight washer is activated on the first wash of the windscreen, then every tenth. It goes on to say that it is configurable by a specialist. This is a UK market SE L FE. Not all LED equipped cars have headlight washers. The SE FE loan car I had was fitted with the same standard Octavia LED lights as my own - and that did not have headlight washers.

Welcome to the forums Paul. I’ve been driving the Octy4 for about 6 months and about 10k miles and find the centre vent positioning OK for the vast majority of the time. With hands on the wheel in ‘ten to two’ position sometimes my left hand/wrist was in the way for the airflow to the face. A gentle nudge up and it was fine or move my grip on the wheel down a little. I’ve found the electric seat to be more comfortable than the standard ones, a good option to go for!

So that will be my car. As per my posts earlier this month, it was one of two selected to test the fix in the real world. I have provided feedback and Škoda UK are awaiting clearance form the factory to release the fix more widely (and quite possibly awaiting supply of components due to the global chip shortage). I don’t think she’s “having a giraffe” at all. If we assumed they have a number of cars that need fixing they’ll want to be sure the fix actually fixes the issues and [as it involved a hardware component] they are hampered by supply of chips. Real world testing on a sample of 1 is limited, what has happened to the second test vehicle I don’t know; but at least they’ve got a solution that works [in my car]. I kind of feel privileged to have got my car fixed; and feel for those who are still waiting - almost more frustration know that a viable fix exists… Hang on in there guys!

it’s all in the marketing and product placement I guess! I’m still getting used to ACC. Sometimes I think it’s the best thing since sliced bread, others, a right pain! Learning to adapt my driving to is all part of the fun. Lane Assist I quite like; got used to it and doesn’t bother me at all, and helpful at times. Turning it off however, has to be done every time you start the car! You can though disable the vibrate.

A quick look on the Škoda UK website at teh SE Technology specs. - https://www.skoda.co.uk/new-cars/octavia/estate-se-technology It shows… Cruise control with speed limiter (i.e. NOT Adaptive Cruise Control) Keyless start/stop system (i.e. NOT Keyless Entry) So, unless you ordered ‘Full’ KESSY the doors wont open without the press of the key button; and similarly, without the option for ACC, then you have the standard CC. Do oyu have a third stalk on there left of the steering column? If not, then you don’t have ACC.

Interesting - if you look at the Arla website, for their Aylesbury site, they actually tell you to use a different postcode if using a SatNav.

“It is out there” but where, and is it genuine? Personally I wouldn’t touch it with a barge pole! We all know the risk of downloading apps for our computers from unofficial sources - image what a deviant minded individual could do to safety systems is a car… I’d like to think car manufacturers prevent the installation of system updates without following strict procedures.

Very good suggestion @Skody123, I missed that.

Good News! My car suffered almost exactly the same issues as yours and following a lengthy period of investigation and development it has been fitted with a replacement virtual cockpit unit - one of two vehicles to test the fix in the ‘real world’. It was installed early this month and I have provided feedback to both dealer and Škoda UK. Apparently they are talking to ‘Technical’ about a wider deployment of the fix. I now have KPH/MPH selectable for the speedometer, a clock in the virtual cockpit and the inbuilt SatNav selectable to show Miles or Km. Lane Assist and ACC work better than previously too. My vehicle was not fitted with road sign recognition (or the option isn’t enabled), nor does it have the HUD unit installed. For your dealer to suggest using CarPlay & Google Maps is shockingly bad! Škoda UK have known that this is a fault since March/April, and was escalated to ‘the factory’ in April once they had several vehicles with the same issues recorded and logged. My understanding is that the inability of the speedometer to display KPH is a compliance issue as I believe the UK regulations state that both MPH & KPM are displayed either simultaneously or are selectable. Whilst it has taken my car being off the road for a very frustrating 20 weeks to get it sorted I can say that Škoda UK have followed due process to investigate and develop a fix which, in my car, works perfectly. There is a fix and your dealer should be aware of it. These are really nice cars, a pleasure to drive, plenty of room, and very economical. There is a conversation to be had with your dealer…

The email address I used back in March now bounces back - as per my comment an hour ago. It does seem, though, that you can post a question through the web site - https://www.honestjohn.co.uk. There's a form on the Ask HJ tab.

@neonplanet40 I did email Honest John with an update - but according to the auto-reply it seems they've tightened things up and a Telegraph Subscription is now needed. Never know, it might get through...

Yes, an interesting one... To date the problems I was experiencing have been fixed without the need for a change to the Infotainment System, which in my case doesn't have any suffix Revision letter and running on software version 1668; and I haven't [yet] experienced the Nav memory, SOS call, etc faults. From what I have read elsewhere in this forum, the latter revisions (E & F) with the latest software seem to have fixed many of the other issues, whereas some intermediate revisions would appear to suffer with them. This would appear to confirm something that Kate Laws said to me way back in April or May - that to swap the system component to a Revision C, or D, was way too simplistic. That wasn't to say these components didn't have faults, just that there are several in the car one or more of which may have faults. It has become clear to me that the later revisions enable some other 'features'. So for example, the App on my iPhone doesn't display the lock & unlock buttons which suggests the car doesn't support that function (if it did, and I wasn't a fully authorised main owner, then the buttons would be there but 'greyed out'). CarPlay displaying directions on the Virtual Cockpit doesn't work for me either, whereas I read that it does on later revisions. I could ask if they'd update mine to Rev. F and 1806 - but I'm in a dilemma; if it ain't broke don't fix it !

Not at all - just a healthy dose of skepticism 😉 Thanks. I think they’re gathering feedback/confirmation from mine and a second car, then plan a roll out. Hopefully not to long now… I’m now so pleased I hung on in there, but there were times I doubted my sanity & the wisdom of doing so!

I was just reading your comments and thought… “hope he’s read through to the end…” - so thanks for this last one. Its been a week since I picked up my car with the replacement dashboard and associated updates - so far, all is well. Covered about 300 miles with no problems. KPH/MPH, ACC, Climate Sync, Škoda Connect, Lane Assist - all working fine. And subjectively, boot up seems quicker than before and the whole infotainment system feels more responsive. oh! And getting about 55mpg too - not bad for a 1.5tsi It’s been a while, but I’ve now got the smile back when I go for a drive😊😊

My dealer wanted to swap the loan car too, but I stuck to my guns as it were, as I wanted a car the size of the Octavia estate or bigger. In the end I kept the Octavia for another few weeks till I got my own back. The dealer hadn’t sold it though, so I feel for you. There are going to be cars somewhere in the Škoda network that suit your needs; perhaps a call to Kate may help in sourcing one? Maybe they’d cover additional fuel cost of a petrol. Worth asking.

Thank you @Pete. It’s been quite a [metaphorical] journey as the saying goes…

To be fair, it could be that she was waiting to get feedback from the test update in my car - but I've been distracted/unavailable due to assorted important family stuff 😟 About to call her...

@Skody123 As I haven't previously used Climat eSync on this nor previous cars, I'm not sure what to expect but my experience in the last day or two is... - Turn on Sync. Driver side display shows 20C, passenger side the word SYNC - Park up and turn off engine/car - Two days later, turn on ignition and let the system boot up. Driver side displays 20C, Passenger side displays 20C I'll try to remember to use Sync a few more times in the coming week and see if the is any difference.

Also worth remembering that there are many components that get updates which aren’t reflected in the version number displayed/photographed.