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Beware warranty work refused!

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I don't know if you remember but i had warranty work carried out on my car. the dual action flywheel broke. well they put it all back together again but it was still making a noise. i reported it and they said they would have to get it back in..... anyway i have just been to drop it off at HL.GORNER warrington. the guy behind the desk said that you are aware that there could be a cost to yourself! i told him it was a warranty claim. he said that if there was a fault that wasn't a manufacturing fault then i would have to pay! i told him i have been buying cars to teach peple how to drive for 18 years and have never had a problem with warranty work before. also they wouldn't cover my clutch pedal rubber so i would have to fork out for one myself at a cost of

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as soon as i'm able i will be selling my Skoda and never buy one again!!! :mad::mad::mad:

And do you think any other manufacturer/dealer will be better? Skoda make no secret of the fact they will invalidate your warranty if you make modifications to your car. They haven't invalidated your warranty, they've just said if it's not a manufacturing fault they won't do it under warranty, which is pretty reasonable considering legally they're within their rights to not do anything to the car under warranty...

They're running a business and they're not going to pay out to fix something which could be the result of someone else's product damaging the car.

As for how they found out...Skoda UK and some of their dealers read this site, again something which isn't a secret...

Rob.

Warranty work being refused after modifications is no great surprise , and certainly won't be just a Skoda thing.

If you have had a problem then its pretty much down to you to show that the fault is not related to the changes you have made , and if you have had a remap then there is going to be increased stress on just about everything in the drive train including the clutch.

Without detailed engineers reports its pretty much impossible to prove exactly what caused the failure , even if it was just coincidence.

As for how they know.... well its no secret that Skoda and dealers do read this site. It can't be too hard for them to identify certain cars , especially driving school ones.

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i'm not arguing with the fact that they are within there rights to refuse warranty work! i put this on to a warning to all on this site and by the look of it the vast majority have modified their cars. would you sign a disclaimer saying if they find anything that is not a manufacturing fault you will have to pay? knowing full well where a gearbox is concened that would cost hundreds. anyone who takes their car into a dealer knowing they have modified it could be asked to sign the same form. and at over

Thats what puts me off modifying my car, at least until the warranty is up anyway. Its not something I can afford to shell out for, should it all go wrong, and indeed, your case should serve as a warning to all of those thinking of modifying their car, if the persons in question cannot afford to put it right in the event it should all go wrong. I suspect failures are pretty rare, but as your point proves these things do happen.

Nevertheless I am sorry to hear about your bad luck, but it does sound as if they have read this site and put two and two together.

That is spot on the reason why my Superb is solidly standard. Whilst I understand what you are saying, everyone knows the possible problems modding your car can make.

Whilst my field of knowledge isnt cars, having been involved in servicing the publics goods of a certain type for many years, I know exactly the arguements they make are more or less standard across the board...we would refuse to touch an appliance regardless of age or warranty if someone non-official had done anything to that appliance.

Oh dear not good news. I think I may have to reconsider the Jabba tuning. But as many people have said if you tune the car you have to expect to loose the warranty.

But as many people have said if you tune the car you have to expect to loose the warranty.

:nod:

You can't have it both ways.

Well, not officially at least...

What's this modifying you are all going on about then? :rolleyes:

You really don't want to be doing that! Standard is good enough for me. :thumbup:

Sad to hear of your troubles Tom. :( would imagine as they know your car is used for what it's used for doesn't help.

It's a shame lads, I've seen his car...he's VERY proud of it, and it's totally imaculate inside and out.

What's this modifying you are all going on about then? :rolleyes:

You really don't want to be doing that! Standard is good enough for me. :thumbup:

Sad to hear of your troubles Tom. :( would imagine as they know your car is used for what it's used for doesn't help.

It's a shame lads' date=' I've seen his car...he's VERY proud of it, and it's totally imaculate inside and out.[/quote']

Maybe it is Colin, but unforunately "rules is rules".

Problem is that if you decide to play with fire, you have to expect to get burnt.(metaphorically speaking of course)

The Modabstainer rules OK. ;)

The Modabstainer rules OK. ;)

Zzzzzzzzzzzzzzzzzzz

;)

But hang on a sec. If, for example the clutch / gearbox etc failed on mine you can bet your bottom dollar it'll be back to standard before you can say 'back to standard'. Hey presto, problem solved.

But hang on a sec. If, for example the clutch / gearbox etc failed on mine you can bet your bottom dollar it'll be back to standard before you can say 'back to standard'. Hey presto, problem solved.

Until they interogate the electronics at wonder at the figures given.

Oh well that must have been the previous owner then. Nowt to do with me ... ;)

Zzzzzzzzzzzzzzzzzzz

;)

Have you been driving that Rover of yours again. :rofl:

Oh well that must have been the previous owner then. Nowt to do with me ... ;)

Even so, the warranty is on the car, not the owner.

Oh, and if your dealer happens to read this forum then you've just shot your self in the foot... ;)

Rob.

There is a saying that I heard on Scoobynet back in the olden-days regarding tuning...

"if you can't pay, don't play"

Harsh as it is - it hits the nail on the head really.

Oh' date=' and if your dealer happens to read this forum then you've just shot your self in the foot... ;)

[/quote']

I know the answer to that, and he hasn't ;)

Or maybe he has....

Or maybe not....

etc

Have you been driving that Rover of yours again. :rofl:

A bit rich coming from a man who bought a Superb...

:D

Sorry, to hear the news.

That is the reason why mine is still standard, would love to have a bit more power but...

I'm not a great fan of Skoda Customer Services either but I do understand where they are coming from - unfortunately :thumbdwn:

they wouldn't cover my clutch pedal rubber so i would have to fork out for one myself at a cost of
A bit rich coming from a man who bought a Superb...

:D

OI :mad:

OI :mad:

Harsh but fair Kentish on this occasion :D

As the more 'senior' members know, I thought very long and hard before modifying my car and, having done so, I probably drive it like a Granny so the risk of related component failure is minimal. My feeling is that a significant number of dealers will probably not quibble at warranty work unconnected with mods - and some might even go further. Jon, who had one of the highest mileage and most modded Octavias on Briskoda, even had warranty work sanctioned by Skoda UK on a gearbox which failed at over 100,000 miles IIRC. So it isn't all black and white. But it definitely does help to have a good working relationship with a good dealer - and they are out there.

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