Any advice please - garage have said £6k worst case and customer care *may* make a contribution - is there any track record as to likely contribution? Is there a known problem (I can't fnd one)... thanks

6k lol you can get a engine with 15k on from a breakers for about 1k fitting will be about £500 worst case

but as its a chain i would hope skoda wil be lokking into this case as chain snapping is rare as rocking horse poo poo

has it had full dealer history??

i would hope they would pay the full lot imo

Has the petrol vrs a chain? Sounds rare to see a chain snap unless it was lack of oil changes!

The petrol Tsi engine has a timing chain but the older Tfsi engine is a timing belt which most people get changed at 60k miles or 4 years which ever is first.

Has this happened to your car? What model and year is it, and which engine?

The petrol Tsi engine has a timing chain but the older Tfsi engine is a timing belt which most people get changed at 60k miles or 4 years which ever is first.

The tfsi has a cambelt & a chain linking the camshafts together.

^{I could be wrong but I am guessing that if the OP has clocked up 70k miles, he is running a TFSI with a cam belt rather than chain. I stand to be corrected though as I guess Skoda customer care would not want to know otherwise.}

Full dealer service history, yes they may help out, without history they wouldt even look at it twice.

But as mentioned before 6k is just taking the ****, new engine and fitted should have plently of change out of 2k

I had a new engine on my BMW 320d a few years ago, £7,000 from BMW fitted, and even then it was reconditioned so £6K sounds about right.

Wait for Skoda UK to consider their contribution and make an offer, then negotiate! Full Skoda service history and any proof of brand loyalty (previous Skoda ownership) and a helpful supportive dealer go a long way to receiving generous offers of goodwill. If you've missed a service by more than a few thousand miles or your vRS is older than four years and still on the original belt then you've little chance I'm afraid.

Remember that the dealer can help you out too by discounting their labour rates.

When you've got as much as you can you then need to weigh up your options. The Skoda fitted engine will come with a warranty but I still think you'll be better off (financially) sourcing a second hand engine and having it fitted by a local VAG specialist.

Good luck!

HI - Thanks for the replies and help - car is petrol and just over 2 years old and of course has full service histry at the dealership it was bought from. Customer service have just asked about the loyalty thing ( I had a vRS before this one) and I am waiting to hear if/what they intend to contribute

its under warranty and soga so it should not cost u a penny.

It's not under warrenty - Warrenty is 60k miles or 3 years whickever sooner

If you don't get 50/50 at least then i would be shouting, chains are maintance free and in theory should never snap,

Full dealer service history and car been only 2 years old should count for alot

How many miles has it done? Confused, if its 2 years old its under warranty ?

I thought it was 3 years, so long as serviced at approved dealer, regardless of mileage?

It's 2 years unlimited and the 3 year is upto 60,000 miles

How many miles has it done?

The clue is in the title

69400miles

I would be gutted if that had happened to my car - regardless of mileage. I would hope that you get a substantial contribution towards the cost of a new engine. :(

How much over 2 years old is it. As stated a chain should last the life of the car.

They can wear out but it would become very noisey before it snaps.

I would be gutted if that had happened to my car - regardless of mileage. I would hope that you get a substantial contribution towards the cost of a new engine. :(

I have to say I wasn't best pleased - at only four months outside the 2 years and less than 10k miles over the 60k I am also hoping for a substantial contribution. It went at 70mph on the A34 in rushour with no hardshoulder so it was less than convenient

I would be quoting the sales of goods act and taking it to court if they give you anything less than 100% contribution.

Have we confirmed if it is actually the chain and not a belt?

I would be quoting the sales of goods act and taking it to court if they give you anything less than 100% contribution.

Have we confirmed if it is actually the chain and not a belt?

I'd be absolutely stunned if Skoda UK say unlucky but not our problem...

I'd be tempted to get in touch with citizens advice and the troubleshooters at Auto Express.

A modern car just over 2 years old with 67k on the clock, with full main dealer service history should be in top mechanical condition.

The fact you've also shown a history of brand loyalty is a mute point but can only be an advantage.

This shouldn't even be a warranty question, something has clearly gone wrong with that part and as such SUK should step up and sort it!

The fact you've also shown a history of brand loyalty is a mute point but can only be an advantage.

You'll be suprised how valuable this is, at least it has been for me - to the tune of well over £2,000.

You'll be suprised how valuable this is, at least it has been for me - to the tune of well over £2,000.

They like you to think loyalty is valuable. Reality is, it isn't, the SOGA is. They just gloss over that fact 'as a gesture of goodwill'.

The law is the law. Its there to protect the consumer whether loyal or not.