I understand some might think this is a difficult and unanwserable subject but what Skoda yeti dealers are there out there that won't show you the door when you mention the word 'discount'.?

Might be helpful for shopping around if we mentioned on here dealers with a more 'positive' approach to this subject?

I have found MSB Skoda at Darlington quite reasonable, although as said elsewhere here it's always a balancing act with trade-ins and the real issue is not the discount you get on the new car, but what the 'price to exchange' is.

What really annoys - and insults - me is the number of salespeople who (a) know less about the car they are selling than the purchaser does, and ( go through ridiculous charades such as 'I'll have to go and check this with my boss.'

Any dealer who treated me as an intelligent adult would have a customer for life!

Well said...

Most sales executives I have come across can't even be bothered to get away from the paperwork

to sell you a car and I often find it a challange to get product information from them....and this pervades all brands.

Must say our current dealership is helpful and oblidging if not too quick with an offer of a discount (in fact doesn't).

Edited 12 September, 201213 yr by kibby

What really annoys - and insults - me is the number of salespeople who (a) know less about the car they are selling than the purchaser does, and ( go through ridiculous charades such as 'I'll have to go and check this with my boss.'

^^^^^^^^^^

That gave me a chuckle!! I would like to think that I am pretty well clued up on the cars that we sell, BUT there are points that get raised that do make you think.

From a customers point of view you can go in armed to the teeth with knowledge, the joys of t'interworld and Briskoda - I am not shy in admitting that both of these have helped me gain some decent knowledge over the past couple of years.

I know on occasions I don't want to be jumped on when I enter a dealership showroom but what pis*es me off is when I

am climbing over the cars and showing visual signs of looking for assistance getting completely ignored by all staff in the dealership who seem to think dealing with the bit of paper is far more important than a simple "can I be of assistance sir?"

What sort of sales training do these muppits go on.

AND walking out doesn't get anywhere near botherering them.

Nice to see Preston Motors offering an honest view...But isn't product information your bread and butter?

I hope 'you' can see it from a customers perspective too.

I have asked a salesman "Do you do an automatic version? and been told "let me check the brochure" ....you can't make it up!!!!

Edited 12 September, 201213 yr by kibby

Dealers/Sales people are very mixed with their knowledge of products. I have heard 'I have only been here a few weeks' OK what did you sell before ' **** ie.same manufacturer' That did not impress me. I find that as I get older and grumpier my expectations of service, knowledge and respect perhaps keep increasing but the delivery of same seems to fall.

To be fair some customers can really wind up sales people and of course some customers deserve what they get.

I'd like to think that I act decently with them and they should do the same to me. If they don't I give them a couple of chances and then head for the door.

I'd also add that product knowledge in the electrical and electronics market is also pretty poor and i tire of ' I will have to ask someone'

Good salemen should know how to deal with all types of customers or do they not require any skills to do the job?

The salesman in Wings, the Skoda dealer in Peterborough, wanted me to complete the paperwork to place an order before allowing me to take a test drive in a Yeti!! He eventually agreed to a drive without an order, in a 170 diesel, which I wanted, in two days time. I checked before I went and the car available was a 1.2 petrol, so I didn't go. Just how do these people stay in business?

I'm afraid the quality of customers is partly to blame. Look around at what many people drive, and how they drive. There is plainly a majority of customers who neither know nor care about their choice of vehicle in any sense that forum members do. They are what sustains the industry and it is natural that the industry has evolved to serve them.

It is harsh to expect the dealers to maintain staff of the expertise we would like while their business is funded by cheap to hire/train commision monkeys.

Ive spent the last few weeks looking at cars so visiting dealer showrooms. In my mind there is absolutely no excuse for not knowing the product you are selling; especially when its going to be one of the most expensive outlays a customer may make in their lifetime. The (total lack of) product knowledge of the last few salesmen has made wound me up something bad! If I had to be told the correct facts regarding a product I was selling, by the customer, I'd expect to be out of a job after a while. Its one of the reasons the trade has such a bad image imo.

In terms of personal my experience with dealers that will happily talk discount - down this way id try David at Progress Skoda, Letchworth or go to your most local three or so dealers armed with a quote from Drive the deal. Some will get within a few hundred pounds.

Don't agree with " a majority of customers............." but thats my view and you are perfectly entitled to yours.

Why would dealers employ order takers when any competent salesperson can have distinct effect on sales. Maybe a small part of reson for falling sales

I have walked away from a sale when the issue wasn't price because of a cr*p salesmen.

Anyhow back on topic.....Yeti discounts?

I think talk of discounts also depends on how they are doing with their targets. Selling a car at a loss occasionaly makes sense to a dealership as a means of securing a manufacturers volume discount.

I usually decide on the spec of the car, get a DtD quote (not sure if it's possible with a Yeti at the moment via DtD, so try others such as Broadspeed, etc.) and email the required spec and offered price to as many dealers as you can. I've always found that roughly half don't bother responding, most of the rest say they could at best do 5% (say) and one or two will show a genuine interest and follow up the enquiry. These are the ones to work with and usually they'll get close or even occasionally beat the quote you've had.

This way you can do all the hard negotiation from the comfort of your own home and need never venture into a car showroom, except for a test drive.

On the point of test drives, I reckon it's worth requesting one via the manufacturers website as that way the manufacturer will check that the test drive has taken place and what you thought of the dealer, etc. Otherwise sometimes the dealers can't be bothered or won't make the effort to get a car for you to drive, but if they know it's come via the manufacturer, it'll get followed up.

I am currently looking to change my 140SE to 170 Elegance, and have got a quote from http://www.ukcarbroker.co.uk

This quote has now gone to my local dealer to see what they will do.

Still ongoing, but I am confident something will happen.

I also popped into Doncaster Skoda, and got £1000 off straight away.

That's good 15%.

Keep us posted. Discounts are getting larger

We went dealer route first, 1.2 SE in stock at dealers was offered at RRP plus cost of metallic paint and auto-dimming mirror. Deposit down with proviso that we could get it back if no deal reduction from sale manager, yes that old game!

Carquake site, phone chat with broker and got offered a new (on ship) Pacific Blue 1.2 SE Plus (no metallic or extras) for £15.5K for delivery in 3 weeks. Back to dealers to get deposit, they raised part exchange value by £500 and the same car as the Carquake broker, at the same price. Picking it up tomorrow. Only issue I have is no ESP for this first family car, but the 13% off RRP makes the guilt abate somewhat.

We were also offered a non metallic 1.2 elegance for £16.6K by Carquake broker so definitely think there are deals to be had, maybe not with DSG.

Car quake are about £500 more than the lowest I've seen. Still not too bad. Interestingly they are advertising 2013 models. A ploy or is the facelift about to be announced? One of my concerns is that I don't want a new car that's out of date in a few weeks. I know they do small changes all the time but a facelift tends to be significant in terms of standard fitment etc

Car quake are about £500 more than the lowest I've seen. Still not too bad. Interestingly they are advertising 2013 models. A ploy or is the facelift about to be announced? One of my concerns is that I don't want a new car that's out of date in a few weeks. I know they do small changes all the time but a facelift tends to be significant in terms of standard fitment etc

Believe there is a facelift due next year, introducing the new corporate look particularly to the front. Other details are still sketchy and only a couple of snaps of a disguised Yeti under test have appeared in the motoring press, becides the usual photoshop best guess images they dream up.

Skoda have been very secretive so far with both the new Octy III and Yeti facelift and other new models in the near future. Although they have been leaking info on the Rapid, possible to help deflect press attention from these other projects.

TP

Skodastore.com (where my Yeti came from) give a discount (both on the car and any extras) and are actually Rainworth Skoda, Happynewcar.com also give a discount and again supply from a dealer, one owner used Happynewcar and his Yeti came from Garland Motors in Aldershot.

I'm still waiting over 24 hours for Skoda store to contact me

2013 models started in June this year

At least a face lift car does not kick in the trade/resale as much as a 'new' model does, and the resale drop only lasts for about a year. If you're keeping the car for a few years it won't matter as much.

Regardless the current Yeti is such a cracking car. I have been told they can't build them fast enough but my 170 goes pretty well

2013 model year has so few enhancements the dealer couldn't tell me of any!

Near you hairball...Can you recommend a dealer?

Edited 12 September, 201213 yr by kibby

I got mine from Fish brothers in Swindon, sales people were very good, test drives not a problem and seemed to know a lot about the car. The Superguard protection had some over spill in some rubber and plastic parts but thanks to Octygone the Autoglym rubber and plastic cleaner looks like it will tidy up those few places of small over spill ( it really shows on a black car). Other services I don't know yet. Discounts on new Yetis, well I don't know that either as mine was a show room car that was discounted with extras like the sun roof and park assist, only had mine 4 weeks.

Another thought on the new face lift version allegedly next year is that wait times will still be long so may have less affect here in blighty. It's the old supply vs demand. If you have to wait a while and are prepared to then some discounts are around. Used models seem to be at Skoda dealers and are quite pricey.

I got a discount on both my first and second Yetis, about 8% each time, and what I think is a pretty fair trade-in on the first one, so it is doable.

This is copied and pasted from happynewcar.com, one person used them and the car came from Garland in Aldershot

Skoda Yeti Elegance 1.2 TSI 105 DSG

List Price: £20,190.00 Our Price £18,280.00

Skoda Yeti Elegance 2.0 TDI CR 140 4x4

List Price: £22,955.00

Our Price £20,642.00