They said to me it would take about 2hrs to fit it and would do it when in for it's service. It's had an ECU update and at first the idle was fine but when cold it is lumpy

If a car is over 3 years old so out of manuf warranty will they still offere a fix for excessive oil useage as it's a known problem or will they refuse?

They won't *offer* it, but if you complain loudly enough, they'll probably do it as a good will gesture as it's a known fault with a fix they didn't acknowledge until your warranty ran out.

They said to me it would take about 2hrs to fit it and would do it when in for it's service. It's had an ECU update and at first the idle was fine but when cold it is lumpy

Idle is lumpy as it retards the ignition massively, checked t with live logging. Try this, works for some reason.

Switch on, let it turn for 5 secs, switch off. Switch back on straigh away. In my case ECU doesn't retard ignition any more and is smooth as silk . They do it to warm up the catalyst quickly by retarding ignition and making the mixture burn in the exhaust manifold raising the cat's temps very quickly.

They did not make gestures to cars on outside the UK with 2 year Warranties that had expired.

& over 3 Year old Seats in the UK have not had Gestures from VAG/Seat.

Very very few UK vRS are already 3 years since first Registered and if anyone with a Warranty Expiring July or later this year think they have a problem, best get it looked at now,

or get an extended warranty purchased.

Hi All

 

I picked up the car from the dealership today and the oil consumption test confirmed the vehicle is faulty. The dealership will change the pistons and a few other parts, ie they are not doing a short engine or replacing CAVE with a CTHE. They also refused to provide me with any paperwork regarding the test (or the replacement breather pipe) claiming this is between the service centre and skoda HQ as it is under warranty.

 

I have just written to Skoda advising I want a brand new CTHE replacement engine and a copy of the paperwork for my records.

 

The dealership also returned the car to me without any replacement oil for when it runs out. I queried this but none was provided. Have written to skoda about this also.

 

Any advice welcome. Am I on the right path here? what would you do? Thanks everyone.

Best get your legal advice or Trading Standards advice in Australia.

 

VW were in court in the Peacock case saying that the customer did not give them the chance to investigate and rectify things. (paraphrasing.)

You have given them more than the opportunity to investigate and rectify.

 

I would request in Writing from Skoda Australia why you are being dealt with differently from European Owners since early 2012 with faulty 1.4 TSI S-A Twincharged engines, that are having 'New Engines' fitted to their vehicles.

 

(IMO, there is nothing wrong with a properly rebuilt engine, as i thrash one daily and IMO it is very good.

there are no guarantees in life that their new from the facory engines delivered, are built any better than the one that the car came with originally.)

 

The rebuilt engine will need to have an extended warranty on it, and if it was to fail, then there is still the option of pushing them to install a Brand New Engine.

 

george

Thanks for your reply George. I will certainly consider your suggestions. I will make further enquiries with Skoda once I hear back from them.

Hi All

 

I picked up the car from the dealership today and the oil consumption test confirmed the vehicle is faulty. The dealership will change the pistons and a few other parts, ie they are not doing a short engine or replacing CAVE with a CTHE. They also refused to provide me with any paperwork regarding the test (or the replacement breather pipe) claiming this is between the service centre and skoda HQ as it is under warranty.

 

I have just written to Skoda advising I want a brand new CTHE replacement engine and a copy of the paperwork for my records.

 

The dealership also returned the car to me without any replacement oil for when it runs out. I queried this but none was provided. Have written to skoda about this also.

 

Any advice welcome. Am I on the right path here? what would you do? Thanks everyone.

 

Bizzare...

The facts are as follows:

 

1. Some engines, be it CAVE or CTHE are known to be using excessive amounts of engine oil.

2. In Europe VAG is replacing those engines with reconditioned/new units, be it CAVE or CTHE ones. They do not offer rebuilds as far as I know as they do not know what is at fault.

3. At least in UK dealerships provide oil and all paperwork. How can a customer be expected to pay for oil with defective engine drinking copious amounts of the lube is beyond me...

It looks like SAU (Skoda Australia) are still playing hard ball with customers...

 

Retain all paperwork and communicate via recorded deliovery mail and e-mail. Keep trading standards in the loop. Post it on local Oz forums. When getting cold shoulder send all the correspondence to newspapers and trading standards. This corporate bullying must stop and is not acceptable, end of.

A member in the UK & on here last week, was told his car was getting the 2012 CTHE Engine opened, checked and rebuilt.

 

Waiting with interest to how he got on when telling Skoda to take a hike.

 

The first cars with faults in 2010/11 had new piston rings fitted.

(So did some Seat 1.4 TSI S-A CAVE Engines from 2009.)

 

george

Yes,they tried but failed to cure the problem so full engine change was on order.

Today I got a news from my local dealer. I will have a brand new engine, they will change the engine number on the registration of the car. The thibg is I beleive it is the cave engine not cthe, since the guy at dealer told me that the cthe engine is never brought to Turkey..

What good is that I will have a brand new engine but negative side is, I will have the same old engine but brand new.

I do not know if I should be happy or not...

TeamPASAOGLU

Not All CAVE power plants use oil, just enjoy your car with new motor .

I will hope to enjoy it, but from know on it will always be a question mark... again and again will check the oil level every 1.000 kms...

TeamPASAOGLU

Had the breather pipe fitted today along with the first service. Halfway home from the dealers noticed the idle was around 1200. Was told there was a software update to coincide with the pipe. Engine management light came on. Opened the bonnet and can hear an air leak. RAC called out, couldn't find the leak, now getting recovered back to dealer in the morning !

The breather pipe had "popped out" ! ! So all fixed, and now seems okay !

Hi everyone, the dealership has offered me a long engine but could not confirm if this was a CTHE? I believe a long engine uses parts from the original engine? I asked if it was a CTHE and he said he didn't know. Is this a good offer, I want the CTHE put in my car? Any comments welcome. Thanks fellas.

Does your car have a CAVE or a CTHE now.?  When was it built?

If it is a CTHE then a CTHE will need to be the engine replaced.

 

*Nothing wrong with a CAVE engine if SKODA can confirm they know it is build properly with the correctly manufactured parts & they are guaranteeing/warranty its not one of their ones with suspect build.*

 

People have said on here that their cars build before Mid 2012 & with CAVE engines then got the CTHE as a replacement, but have never come back to confirm that.

Different ECU with the CTHE and i personally doubt any CAVE cars have had CTHE engines retro fitted.

 

If anyone with a CAVE car can confirm they got a replacement CTHE engine, maybe they can say.

 

george

Hi everyone, the dealership has offered me a long engine but could not confirm if this was a CTHE? I believe a long engine uses parts from the original engine? I asked if it was a CTHE and he said he didn't know. Is this a good offer, I want the CTHE put in my car? Any comments welcome. Thanks fellas.

My late 2011 vRS had a CAVE engine and was replaced with a CAVE engine (even though I asked Skoda UK for the CTHE). You can only really expect a CTHE replacement if that is what the car was originally fitted with. If no CAVE engines are available, you may be lucky and get a CTHE. However, I doubt that there is much difference between a rebuilt CAVE and a CTHE engine. I got a factory rebuild long engine. When it arrived in a crate at the dealers you couldn't distinguish it from a new engine. All the existing bolt-on ancillary engine units were transferred over. The car was as good as new when I got it back and oil consumption is much improved, although it still uses a bit.

Hi George, my car was built in June 2012 and has the CAVE engine. I thought people were having their CAVE's replaced with a CTHE engine, I think I am confused about this.

Just got my car back today . How can I tell if it is a CAVE or CTHE?

My late 2011 vRS had a CAVE engine and was replaced with a CAVE engine (even though I asked Skoda UK for the CTHE). You can only really expect a CTHE replacement if that is what the car was originally fitted with. If no CAVE engines are available, you may be lucky and get a CTHE. However, I doubt that there is much difference between a rebuilt CAVE and a CTHE engine. I got a factory rebuild long engine. When it arrived in a crate at the dealers you couldn't distinguish it from a new engine. All the existing bolt-on ancillary engine units were transferred over. The car was as good as new when I got it back and oil consumption is much improved, although it still uses a bit.

 

 

You will not be able to spot any differences by just looking at the engine, except the engine number designation if there is one. The changes are small between CAVE and CTHE and there is no VAG documentation I am aware of - not saying it doesn't exist but I have not seen it so far. There was a change to piston rings, valve train, oil delivery system, intake system, that's what I remeber. I suspect block castings were improved, perhaps bore liners... who knows?

Update - Just spoken to my dealer after completing the oil consumption test (CTHE), still a bit vague because the technician hasn't finished the report, but, apparently their findings are that my car IS using too much oil, the lady did say 'a little too much oil'.

 

They now would like to see the record of oil use that I have kept from new to help back up their findings, I've sent it over by email ready for first thing tomorrow morning but she did say it may be next week before I hear anything back from them/Skoda.

 

I'll update again when I hear any news.

Just checked the oil and noticed they never topped it up, just put back in what they took out!

 

I suppose at least now I can measure it back to where it should be for my own records.

Thanks Big Sheep, Jabozuma and others for your advice, its been really helpful. I will keep you posted on the progress of my case.

Thanks Big Sheep, Jabozuma and others for your advice, its been really helpful. I will keep you posted on the progress of my case.

Fingers crossed mate, fingers crossed!

Jabo

 

Just re-read my last response and what I meant to get over was the high quality of the refurbished engine, i.e. looking like new, and not that the replacement looked like the new CTHE. Obviously there are internal differences.

 

The different ECU is the give away for people trying to determine whether they have the CAVE or CTHE.