The Octavia #3 Owner's Manual and Service Manual/Record do not contain the same amount of information about servicing requirements - what jobs should be done at what mileages - as did the Octy#2 versions. I've been doing some web research but cannot find any useful info. My car, 03 plate 1.6 diesel estate is coming up for its 3rd service (Q16 variable intervals) at c55,000 miles. (Yes, it's a private hire taxi, I do c 35-40k miles p/a, mostly within 10 miles of home! I bought the Aug 13 registered car on 4,600 miles 14 months ago.....) I don't suppose it'll be due a cam belt change before c75k miles, but I'd like to know!

Are Skoda deliberately not releasing these details? Their service centres/dealers must know/have a rubric......

Any help with getting this info much appreciated.

You are probably needing to replace air, pollen and fuel filter at approaching 60k, but as you say it is all top secret nowadays.

 

Call in to your dealer and ask them to price the service for you and ask what you get for your money. Cambelts are 'supposedly' long life ones now, don't think you need one until about 120k but I might be wrong on that.

The attached 'Maintenance' workshop manual may help - had to split into 2 to upload.

Maintenance1_Part1.pdf

Maintenance1_Part2.pdf

Cheers Exeterj !

Thanks Exeterj - very useful.

Whilst I can see the OP's point in his circumstances, I don't pay for my services (part of the deal when I PCP'd it) so, I couldn't give a monkeys what they should do, don't do, whether they do it or not, its got a warranty and a service history I'm blamelesss if it breaks and they just bring another one (Skoda Assist part of the deal also). True I've got a dodgy 6 months at the end of the the 42 month PCP which I do kinda regret but, I was pincing pennys towards the end of the negoiations possible, gotta learn from that for next time.

I haven't found any manufacturer who is that open about servicing except for oil & filter changes.

I guess this is deliberate on behalf of the dealerships who don't make much on the standard services as they are usually a fixed price but can make money on the extras.

 

Usually the garage will say "XXX recommends a brake fluid change" / "the AC system is flushed & recharged" / "The CamBelt is changed".

When I've asked for this official manufacturer recommendation in written form I've never seen it.

Thanks very much, Exeterj! Have downloaded. Off to peruse before phoning my local dealer.

 

OK, having browsed through Exeterj's kind contribution, they're going to be very useful, but they don't answer the OP main query at all, so far as I can see.

So, any further help much appreciated! It may not be needed right now, but for future planning and to know what should be done once not using dealer servicing (this is my last in-warranty service, and as it's so near the end of the 60k miles warranted I'm really not sure it's worth going to the dealer......), it's really necessary - and will be for all owners in due course as the cars age/come out of warranty.

It still puzzles me that they included this info in the #2 handbooks but have scrapped it from the #3 versions!

(P.S. I noticed my OP typos - of course the car is 13 reg, not 03, and its QI6, not Q16 service code!)

Ah, begging Exeterj's pardon, I've now found at least some service interval specs in his pdfs - page 22 on, section 2.8 - charts are displayed sideways so not easily browsed!). Besides, a phone call to my local dealer's service dept. getting a service quotation also got the info that for my engine (CLHA) the cam-belt replacement interval (subject to earlier regular inspections being OK) is 140,000 miles or 5 years.

Thanks to Exeterj for the great info. I don't suppose anyone has the new version of the manual for the MY16 octavia Mk3 with the DBKA diesel engines do they?

Thanks in advance anyone

Jon

Thanks Exeterj, very helpful!

Skoda now work to a digital service schedule.

The idea behind moving servicing information to an online format is simple: during the life of the vehicle certain service items can change, along with the fact a digital service record held on a server is less open to fraudulent entries by car traders stamping empty books to raise a cars forecourt value.

 

This system is not due to Skoda deciding they wish to make more money from a service, but can be due to certain models requiring revised servicing.

 

Examples being: the 4WD Haldex 4 oil change which intially had a service interval of 4 years, but was hastily revised as VAG realised the oil under certain conditions can turn "rancid" and fail to perform as intended, (develops globules in the oil).

 

If the initial service book time was adhered to by the owner, who may feel the revision is a money making exercise? a failed Haldex coupling may result.

 

Other items recently reviewed and having service specifications ammended are: Diesel fuel filters, Timing belts, 7 speed 0AM DSG (oil recall), various VAG transmissions having revised oil change intervals due to modified oil types following issues (can you see a link forming here - VAG are pretty naff at comprehensively testing their products prior to going to market).

If these items had their service replacement cast in the owners tablet of stone in the form of a service book, this can lead to trust issues with customers who feel they are being fleeced.

 

However one final point of warning, in some cases owners are being fleeced. There are VAG dealers local to me who take the attitude that at a 3 year service prior to the warranty expiring it is a must to nail the customer down for a cambelt, full service (even at low mileage), brake work etc....... This is due to some dealers suffering paranoia about the 3 year switch a lot of customers make to a decent independent specialist at the end of warranty. So before they go, the dealer gives them a hearty slap as a fond farewell.

 

The number of dealer serviced cars I see with the service book having stamps for full services and cambelts at 3 years is criminal (literally), so on the flip side there is also a good case for an owner having a service book detailing the maintenance requirements on the day their car was built, but with an indication that some service items may be revised as issues develop. Therefore the owner can ask for the evidence that the full service & cambelt they are being quoted for at 3 years and 20K is correct.

 

The digital service record if adhered to gives the servicing garage the whole picture without adding their own agenda to the mix.

 

Scenario: You book your vehicle in at a dealer / specialist.

When you arrive, the service receptionist logs onto the digital service record for your vehicle.

The receptionist can view the vehicles previous servicing history & then inputs the current vehicle mileage into the program.

The digital service system then indicates which service items are currently due on this model for its age and mileage and builds a service maintenance sheet for the technician to complete, if other items are becoming due in a couple of months these can also be selected with the customers approval to prevent another visit for say a cabin filter in the next 6 weeks.

Any campaigns for vehicle issues requiring attention are highlighted on the system before the digital service book can be opened, so items such as 0AM oil change, Citigo sills filling with water, Software versions requiring updating due to issues etc.... can be added to the workshop job record, or advice given to the owner to rebook if the workshop diary doesn't have slack to complete the work on the day.

 

In theory it's a good system and gets around the issues with lazy or dishonest dealers not performing the job as outlined by Skoda, but in reality..........................??

The attached 'Maintenance' workshop manual may help - had to split into 2 to upload.

 

Thanks, interesting reading

 

Flicking through this - pg 41 specifies they type of oil. For the CRDI - Q16 is the variable service setting and the others are fixed, but all use the same oil (VW 507 00)?! Am I misreading that or does the special oil for the variable mode not apply to the diesel? The petrol has a difference; 504 vs 502 for fixed.

 

Betty has asked for an oil change and inspection in 30 days, so looking up what oil I may be sold . . . It's on the 2 year/variable servicing setting (suspicious of an extra charge for the special oil) - wondering if i should drop to the one year fixed service mode now, but have only done 15,500K over the last two years (half the distance "allowed" by variable).

There is an online system that I keep forgetting the name of...ERNIE....or EMPTIS.... or EEJIT.... or something, someone will correct me. What I do know is that you can get an hour's access for ~£5, so as long as you know what you're looking for in advance you can dig through that relatively cheaply.

One other thing I would like to add is that I don't understand why they don't just publish the intervals. It's only the oil that's variable, the other items - air filter and plugs (on the petrol) for example - have fixed intervals in the computer system, so why not publish them as such. It's my car, it's not on a lease or anything like that, I bought it outright, so I feel that I have the right to the full service schedule information.

 

If they prefer to keep it on a computer because they modify the schedules, as described by gigglepin, then I should expect free access to the computer that lists the current recommended schedule. If they keep it on a computer to keep me in the dark (as I suspect is more the case) then they have misjudged the best way to bring me back as a service customer.

 

The whole idea of an 'inspection service' just baffles me - an inspection has always been part of a proper service, but nobody felt the need to hide what consumables were 'due' until recently. And if you follow it correctly your inspection and oil services may well diverge on variable servicing (for anybody that does >9.3k miles but less than 18.7k miles/yr). That's a whole other con into the bargain:

 

Me: "What happens if the 'inspection' is due but not the oil service?"

VAG: "It needs a service"

Me: "Will you change the oil"

VAG: "Yes"

Me: "So the oil interval is really a maximum of 1 year?"

VAG: "No, it's 2 yrs or 18.7k miles".

Me: "But the 'inspection' is yearly or 18.7k miles, apart from the first one?"

VAG: "Yes."

Me: "And you change the oil when it comes for an 'inspection'?"

VAG: "Yes."

Me: "Can I have an inspection service without an oil change?"

VAG: "No."

Me: "So if the 'inspection' is annual and you change the oil, how can the oil interval be 2yrs?"

VAG: "Because the oil is 18.7k miles or 2 yrs."

Me: "But the 'inspection' is annual and you change the oil."

VAG: "The oil is up to 2 yrs."

Me: Hangs up phone and calls local independent.

 

I don't mind if it has an annual oil change, in fact I prefer it. I just want them to admit that the system is either badly designed or designed to be a con.

There is an online system that I keep forgetting the name of...ERNIE....or EMPTIS.... or EEJIT.... or something, someone will correct me. What I do know is that you can get an hour's access for ~£5, so as long as you know what you're looking for in advance you can dig through that relatively cheaply.

ERWIN

 

http://erwin.skoda-auto.cz

How do you get the hour's access to ERWIN?

How do you get the hour's access to ERWIN?

Create a login, choose the 1 hour option, and enter your payment details.

On 19/05/2015 at 08:07, Exeterj said:

The attached 'Maintenance' workshop manual may help - had to split into 2 to upload.

Maintenance1_Part1.pdf

Maintenance1_Part2.pdf

Very useful. Thanks. 

On 19/05/2015 at 12:37, Exeterj said:

The attached 'Maintenance' workshop manual may help - had to split into 2 to upload.

Maintenance1_Part1.pdf

Maintenance1_Part2.pdf

Hi, can someone share these files once again please? Looks like these are no more available at this link.

 

I would like to know the schedule for my Oct III petrol 1.8 TSI. 

Hi there,

 

see if this works

Octavia MK3_Maintenance_Part1.pdf

Octavia MK3_Maintenance_Part2.pdf

20 minutes ago, MartinT said:

Hi there,

 

see if this works

Octavia MK3_Maintenance_Part1.pdf

Octavia MK3_Maintenance_Part2.pdf

Great, this worked! Thanks a lot Martin.

Thanks Exeterj and Marting for the links to the service PDFs.....   My 5E here in Australia with the EA288 CKFC engine is at 113,000km (67K miles) and there is a running battle with the dealership who was indicating timing belt change at 105K service... But other posts referencing the "new" long life belts on the EA288 engine ("lifetime", 150K miles etc).   The service manual indicates Australia is a SEVERE country for dust... Well, not in my part... I have to rinse moss off the car in winter....   So the SEVERE countries are at 120,000km... So start to save my pennies....

 

NOWHERE in the owners manuals are there any references to this....