Hi I am the proud owner of a 2013 Octavia Scout I think it is the MkII recently the door mirror stopped working, then the electric window and door sensor, according to my local dealer the motor has gone in the door mirror and the electric window, when I asked about the door sensor they first said that was to do with the damage to the wiring, when I said what damage they could not answer, at no point has the door been damaged or even had the interior lining removed, when I challenged the Service Manager he said that he knew nothing about the door sensor or about damaged wiring. Central locking and the speaker still work.

 

To me it seems far to co-incidental that all these things have happened at once, the car has never been in an accident, had no after-market items fitted that could have disturbed the door.  

 

Has anyone got any ideas or suggestions, I live in Western Australia and we have one dealer and then it is 90kms to the next one.

 

I have really enjoyed owning this car, but, at 4 years old things are starting to breakdown, which is really disappointing. 

Try the easiest thing first. Pull back the ends of the rubber snake that holds the wiring from the door so you can inspect the wires. Broken wires are not unknown where they enter and leave the snake.

1 hour ago, pikpilot said:

Try the easiest thing first. Pull back the ends of the rubber snake that holds the wiring from the door so you can inspect the wires. Broken wires are not unknown where they enter and leave the snake.

Thanks, a good idea I will try that.

 

18 hours ago, Dad had3 said:

Thanks, a good idea I will try that.

 

Hi Pikpilot The wiring looks OK, but, I am thinking that three things all failing at the same time sounds like an earth problem?  I am also guessing that being a door there will be an Earth wire as I don't know if you could reliably Earth to the door itself, any thoughts or suggestions?

 

Cheers DH3

For reference, the earth wires are brown and the earth for the door is brought out through the snake to an earth point on the body (no earth on the door as the hinges would have to carry the current).

Looking further at the symptoms it sounds like the door card will need to be taken off and the rivets drilled out to get to the electronics.

First I would look at all the connectors and especially look for water ingress and corrosion.

When you say door sensor do you mean the door open warning on the dash is not working nor the cabin lights and puddle lights (bottom of mirror and bottom of door) come on when the door is opened? I believe these are sensed via a switch in the door lock.

Sounds like you may have to get an automotive electrician to do the dirty work unless anyone else wants to contribute?

Hi Pikpilot

I have not thought to check the puddle lights, yes by door sensor I mean the door open warning.  I had some issues with that as for a while it showed the door as open and then it stopped working all together.

 

I think an Auto Electrician will be the answer, I cannot accept the two motors all failing at the same time and the new dealer with whom I am talking would certainly have said if there was a corrosion issue, they could bill me for that, it's out of warranty now.

 

I will let you know what the Auto Electrician says.

 

Cheers

DH3

Hi Pikpilot

 

My Mechanic is back from his holidays and his comments are mixed on one hand he says bloody Germans always over engineer and complicate matters (He is German) he thinks the problem is in the door controller, this is a small box attached to the window motor there are 27 wires running through this box and it seems to control everything the two main leads in are showing good connections and there does not appear to be any broken wires or any sign of water ingress, (see picture attached).

 

I have also attached a photo of what seems to be the problem part, it does have it's own barcode so I am guessing that it should be available as a separate part probably for $20,000 or some such stupid price.

 

Looking at the picture of the inside of the passenger door there are two white labels attached to the window motor the box in the second picture is the lower of the two labels.  Do you happen to know a Skoda wrecker in the UK that has late model parts?

 

Any suggestions?

 

Cheers DH3

I may have a spare module from when I upgraded my car. I will have a look for you and report back.

Hope you find the problem. Module could be faulty but do re-check the wiring thoroughly.  It is the most common and likely fault for mirror failing. Window too unless the switch its-self is damaged/corroded. Take both ends of the door bellow (Or snake) And really look at all those little wires and make sure each one passes through and connects. They can snap so close to the door it looks like they pass through.

 

The mirrors are, if similar to the Fabia, quite simple to take apart so try swapping the duff one for the good one and see if the duff one works in the other side. If it does, the motor is fine. No need to remove again, put the known good one back in the duff ones place. The motors SHOULD be identical.

 

Usually, you will pop off the plastic trim, pop out the glass and unscrew the motor. Disconnect the wires and do the same to the good one. Take care to use plastic tools to pop the plastics and glass, to prevent cracking it. If the duff motor still doesn't work in the other side, does the good one now work in the duff ones frame? If so, thats one of the problems sourced. Worth re-checking everything else now in case its started to work!

Just checked my old modules and unfortunately the part number is slightly different. Mine is 5K0 959 792

 

Sorry I couldn't help.

You may have two faults. 

First, please reply to the question about interior lights coming on when the door is opened and operation of the puddle lights in the door and mirror.

If these don't work and you don'd find any wiring problems (broken wires that have flexed to death are common), then check the earth connection behind the trim at the bottom of the windscreen pillar. This is very unlikely but would give the symptoms you describe.

 

In my opinion the two faults you may have are:

1) failure of the controller you identified causing window and mirror issues. Before replacing it, see if it can be reset by removing a battery connection for 30 minutes but remove the ignition key first. Remember that after re-connection you will have to reset the electric window open and closed positions as described in the drivers manual. The clock will also have to be adjusted and the multi function display will have been reset to zero (mpg, hours run etc). The radio will reset automatically but may take a few seconds.

 

2) I believe your door closed issue, which you say has been intermittent for some time, is a failed micro-switch in the lock mechanism. This will be confirmed if the interior light and door puddle light do not work. You will need to drill out the pop-rivets on the panel to get to the lock but there are posts in this forum about replacing the locking mechanism. Or you might ask your friendly mechanic.

 

Hope this helps.

 

 

Hi Pikpilot

 

Puddle lights, indicator and interior light are all not working.

 

i will try the reset you suggested, nothing ventured nothing gained.

 

cheers

 

DH3

 

Tried the reset, left it for almost an hour the only noticeable change was the trip reader and that went back to Zero.

 

I will let my mechanic have a look and see what he thinks. From a cursory inspection he put it down to the controller.

 

I guess the drivers side controller would be different so it would not be possible to swap them around?

 

Could a VW agent check the controller?  I have no confidence in my Skoda agent, or maybe an Audi agent, but, knowing Audi Australia it might be cheaper to just buy a new car:-)

 

cheers

DH3

Edited 26 August, 20178 yr by Dad had3

Dilksie

 

Thanks for checking.

 

Cheers DH3

Hi MRGF

 

My mechanic checked the main Earth and power but not the fine wires largely because he was unable to acces them with his test kit.

 

He has an Autoelectrician who he works with who should be better equipped.

 

i will book the car in for a longer session and see what the experts an find.

 

cheers 

 

DH3

 

Have you tried using VCDS to diagnose this?

 

It should show if there are problems communicating with the door module and allow you to use output tests to check individual functions.

Hi Langers

 

VCDS?  Is that the plug in computer analysis?

 

if so I would have expected the main Agent to do that, but, for some reason they did not as they came back saying the window motor and the mirror motor had both failed. Pikpilot suggested that I check puddle lights, indicator and interior lights connected to the door sensor. All faulty yet the bright sparks at Perth Skoda did not pick that.

 

i don't know if my mechanic has the computer access, he did not use it when I was talking with him. Hence my comments on a VW or Audi dealer.

 

There is another Skoda agent but they are 70 odd miles away.  I am waiting for them to get a Superb Sportsline Wagon (estate to you) in for me to test drive I guess I could ask them to run diagnostics on it.

 

i am also going to ask them to get a controller in if all the wiring checks come to nothing.

 

cheers

 

DH3

Is it possible that a fuse be faulty which could control the passenger's door and electrics functionality?

1 hour ago, AkisVH said:

Is it possible that a fuse be faulty which could control the passenger's door and electrics functionality?

 

My information is that it a common fuse for all doors so if the others work....

Hi everyone

 

I had planned to run down to Mandurah Skoda and get them to run the car on their diagnostics system, any way last night as I left work, I noticed that my mirror was wrongly adjusted and just figured someone had tried to squeeze past my car.

 

When I put the car in reverse the passenger door mirror dipped so I could see the kerb, at that point I realized that it was once again working so is the fast glass, puddle lights and indicators.  So I guess the fault is in a broken or damaged Earth somewhere.  Sod's law dictates that it will fail again when the window is down.

 

It just shows how Perth City Skoda lie, had I taken them at their word I would be about $2,500 out of pocket.  

 

So West Australia's premier dealer is staffed by cowboys, the Service manager told me he had witnessed the motors being tested and they had both failed.  I got better information from all of you especially Pikpilot, can you do remote servicing as well?

 

Thank you to all of you who contributed, now all I have to do is track down the faulty wire/wires.

 

Cheers

 

DH3

Check the wiring again for breaks. More likely than an earth fault. Wiggle the cables in the door to body harness while operating the mirror to see if it is an intermittent cable break - broken wire but the ends touching sometimes. 

Hi Guys . I really founded The Problem where is it !

First Check The fuse Box m when fuses are ok,

be sure problem with connector motor window . maybe leaked or you have to replaced the Cable !

look the Red Line 

Look at pins on the motor unit too. They may be corroded away.

I thought this problem had been fixed with the different design on the Mk2 to stop water running into the connector.

 

Here is what happened on my (and many others) Mk1 Octavia

Edited 19 January, 20197 yr by pikpilot
Typo fixed

Well, my plans changed I still have the Scout and the door is once again dead, it dies last winter and I figured it would dry out by summer we have 40 c days at the moment and if anything was going to dry it out, it would be that, but still dead.  I am going to have to part with some hard earned to get this sorted.

 

Thanks for all your assistance.

 

Is it still the same? Nothing door related (except the central locking) is working on the passenger side? Does your car have the indicator on the mirror, if so, does that work?

 

More experienced people may know better, but isn't all that handled by the same unit and the same earth wire passing from door to body? This slightly implies to me that the control unit is more likely to be at fault, be it due to connector corrosion or internal failures. The usual failures for earth wires are corrosion or breakage. Over time, the failing wire can lose its cross sectional area, leading to higher power devices failing first. Wouldn't central locking be higher power than mirror motors, door lights and indicators?

Edited 20 January, 20197 yr by LightRain
Speaker doesn't have anything to do with this stuff. So it should still work.