I am sure there have been many questions about this. 
 

I have just popped into Marshall’s to ask if there is a funnel or attachment that should have come with the car to enable me to fill up the adblue tank. I asked this because nearly all the cars, vans and trucks in our fleet have such attachments. The service advisor took me to a sales exec who immediately said no. Adblue was to be topped up by the dealer only. He went on to tell me that a customer had topped it up himself and had over filled the adblue tank which damaged the sensor and cost the guy 2 grand. I questioned why this was even possible and he said “well I’m not technical but that’s what happened”. I am sure they have tried to mugg me off with a view to getting my hard earned pennies. Do any of you know if his story is true. He has put doubt in my mind and being a bit tight, I don’t want to waste the 20 quids worth of adblue I have in the garage. 
 

your thoughts please? 

Got over 60k on mine and have ALWAYS filled it up from a petrol station. 
 

Cheaper

Easier

Cleaner. 
 

Would you take it to a dealer for them to fill it with diesel? 

The story is true that people have had trouble filling up.  Not their fault but the cars.

 

A dealership charge is £1.50 a Litre for putting in.    Do not encourage them.

 

 

The 10l containers which I buy all come with a screw on funnel. The car will easily take this amount when 1000 miles of usage is indicated.

2 hours ago, Gizmo said:

Got over 60k on mine and have ALWAYS filled it up from a petrol station. 
 

Cheaper

Easier

Cleaner. 
 

Would you take it to a dealer for them to fill it with diesel? 

Exactly what I said to my service manager after their second attempt to charge for adblue top up during a service. I reminded him that I had told him before not to touch it and asked do they check it for diesel aswell if adblue was part of the routine! Money racket.....

A member posted last week in another thread that their AdBlue was topped up at a service at no additional cost.

 

If anyone has a Motability Car leased in the UK which is a TDI then you get your AdBlue topped up at no cost as that is part of the Free Servicing, 

it is topped up as needed and not only at services.

 

Saying that. My car was in for a Service and MOT before being handed back and i said it would be needing topped up as i was doing a few thousand miles in the next 2 months.

They just half filled the tank.

5 hours ago, Roottootemblowinootsoot said:

A member posted last week in another thread that their AdBlue was topped up at a service at no additional cost.

That was me!

 

In the 2½ years that I've owned my car, I've only need to fill up the AdBlue twice and on each occasion I've used my Skoda (VAG) filling hose that I bought online without any problems.  Each time, I bought a 10 litre container from the local motor factors, waited for a dry day and stood by the car for the  5 minutes or so to empty the container and it was job done. 

 

As mentioned in another post, the AdBlue was half full when I took it for a prepaid service in June last year that I bought when I purchased the car.  The garage topped it up and there was nothing to pay when I collected the car.  I didn't notice until the next time I checked the range.  It's now showing a range of 1,700 miles, so I'll buy another 10 litre container in a month or two and fill it up again.

Dealers talking bull !!! Just after more money, all 10 L bottles I've purchased came with a tube ,don't fall for dealer nonsense 👍

From the Skoda Superb Owner's Manual

 

We recommend using refill bottles or canisters, refill bottles and canisters from ŠKODA original parts for refilling. The refill bottles are equipped with overfill protective function.

Refilling
› Open the tank flap.
› Turn the tank cap in the direction of the arrow and remove it.
› Place the tank cap on the tank flap.
› Top up AdBlue®.

The AdBlue® tank is full when the fuel nozzle switches off or as soon as no more AdBlue® flows out of the refill bottle. Do not continue refilling.
› Place the tank cap on the filler neck and turn it in the opposite direction to the arrow until it clicks into place.
› Close the tank flap and click into place.
› Before starting the engine, leave the ignition on for 30 seconds

 

No mention of this only having to be done at a dealer - just the caution not to overfill.

22 hours ago, BOD20 said:

From the Skoda Superb Owner's Manual

 

We recommend using refill bottles or canisters, refill bottles and canisters from ŠKODA original parts for refilling. The refill bottles are equipped with overfill protective function.

Refilling
› Open the tank flap.
› Turn the tank cap in the direction of the arrow and remove it.
› Place the tank cap on the tank flap.
› Top up AdBlue®.

The AdBlue® tank is full when the fuel nozzle switches off or as soon as no more AdBlue® flows out of the refill bottle. Do not continue refilling.
› Place the tank cap on the filler neck and turn it in the opposite direction to the arrow until it clicks into place.
› Close the tank flap and click into place.
› Before starting the engine, leave the ignition on for 30 seconds

 

No mention of this only having to be done at a dealer - just the caution not to overfill.

But the paragraph preceding the above says:-

 

We recommend that AdBlue® is refilled by a specialist garage. If necessary, you can refill this yourself using a refill or a fuel nozzle at a petrol station.

 

So they recommend using a specialist garage but not necessarily a dealer.

39 minutes ago, Penpusher said:

But the paragraph preceding the above says:-

 

We recommend that AdBlue® is refilled by a specialist garage. If necessary, you can refill this yourself using a refill or a fuel nozzle at a petrol station.

 

So they recommend using a specialist garage but not necessarily a dealer.

 

Sounds to me like they are just trying to cover themselves. In the event that someone overfills the AdBlue tank and goes on to damage something then they can refer back to owners manual and say "well we told you to use a specialist" (although I'm not sure exactly who a "specialist AdBlue garage" would be ?).

My Superb had the yellow light come on for adblue topup, I filled it up from a 10 liter can of Redex brand adblue, there is NO indication of how much you can add and no indication when you are full or even how much is in the tank. You simply get a warning to fill it and the range left available in miles.

After filling the yellow light did not go out but gave me a decreasing range. My garage tells me that once that range drops to zero the engine locks out and will not start. I was told to go to a main dealer to get the error reset, they have checked and report that the tank was filled too far and probably needs a new tank at a cost of just over £1200! The tank did not overflow when I filled it. Can anyone tell me how the operator can know HOW MUCH to add. Seems like a pretty poor design fault to me. Surely there should b some sort of indicator or failsafe to something as serious as this. I have owned several Skoda cars but only this one uses adblue. I am very disappointed by such a poor system! To be fair to the main dealerthe technician wants to talk to "technical" before he goes ahead and fits such an expensive part

🙁

19 hours ago, ronhagley said:

My Superb had the yellow light come on for adblue topup, I filled it up from a 10 liter can of Redex brand adblue, there is NO indication of how much you can add and no indication when you are full or even how much is in the tank. You simply get a warning to fill it and the range left available in miles.

After filling the yellow light did not go out but gave me a decreasing range. My garage tells me that once that range drops to zero the engine locks out and will not start. I was told to go to a main dealer to get the error reset, they have checked and report that the tank was filled too far and probably needs a new tank at a cost of just over £1200! The tank did not overflow when I filled it. Can anyone tell me how the operator can know HOW MUCH to add. Seems like a pretty poor design fault to me. Surely there should b some sort of indicator or failsafe to something as serious as this. I have owned several Skoda cars but only this one uses adblue. I am very disappointed by such a poor system! To be fair to the main dealerthe technician wants to talk to "technical" before he goes ahead and fits such an expensive part

🙁

Mine says how much to fill it by I believe so you’re should’ve been the same

Thank you, where did you see this? Is it accessible from a menu anywhere? Thanks for the feedback.

Tank apparentley 18litres so if it said it was low and you only put 10 in I don't see what you did wrong.

 

Did you turn ignition on without starting the engine for 30 secs if not maybe do it now?

3 hours ago, ronhagley said:

Thank you, where did you see this? Is it accessible from a menu anywhere? Thanks for the feedback.

I looked on mine where it says the range left its underneath

 

so mine says 4500 miles, refill min 1 gallon max 1 gallon

Edited 31 August, 20241 yr by Danoid

4 hours ago, ronhagley said:

Thank you, where did you see this? Is it accessible from a menu anywhere? Thanks for the feedback.

It's in the LCD display between tachometer and revometer.

Jus scroll the righ button on the MFSW. You'll see "AdBlue autonomy".

 

Thank you all for the feedback> I think the situation on mine was perhaps exacerbated by an adblue fault which perhaps caused the initial alert to refill. Always in the past I have added 10 litres when the refill alert came on. I have never seen it tell me a minimum or maximum fill amount. 

I will look closer when I hopefully get it back from the dealer. Suspect in future I will only feed it with 5 litres when the alert comes on - OR take it to a garage and let them do it. ( If they mess up maybe they would take responsibility, but I doubt it)

I still think it is poor design that there is no indicator in the fill area to show the level, especially as it seems so critical.

And if the adblue gauge says 0 km but is topped up does anyone have a recomendation? 2015 superb 2ltr tdi.

Welcome.

 

Is this a car you have bought that is showing 0 km?

Is the car starting and running yet the gauge says 0 km?

Has the AdBlue system maybe been removed, or just the system is somehow faulty?

Reply to Ootohere, I am the OP, it transpired that the fault on mine was caused by a faulty NOX sensor. This was fixed by the main dealers who were the only people locally who had the equipment needed to reset the fault after replacing the NOX sensor. Quite costly though about £1200

6 hours ago, Ootohere said:

Welcome.

 

Is this a car you have bought that is showing 0 km?

Is the car starting and running yet the gauge says 0 km?

Has the AdBlue system maybe been removed, or just the system is somehow faulty?

Yes. As bought. Dealer replaced adblue tank but gauge did not reset.

They will need to sort that then will they not, job not completed. 

How much AdBlue was added and how many miles done since? 

By the way do you know how to tell a mk11 superb from a mk111?

Tank filled i am told but how to tell? They gave me the old tank which is quote full too. Fo i need a rystem reset?