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Superb 3V3 tailgate struts - Beware Autodoc

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I'm a newbie Superb owner and felt my tailgate struts are not as efficient as they might be. Having entered Make, Model and Engine size as well as registration into both the AUTODOC site and app, I was presented with a long list of struts, all of which, I was informed, were suitable for the car. (You can see where this is going!). Ordered 2 x Stabilus 301171's which, on arrival, clearly did NOT fit. Challenged Autodoc who said I should have checked the VIN first with them by email - there is no guidance evident to do this and why would you, given the info they had and their site's confirmation of suitability. The upshot is that they reject any responsibility, offering to refund £44 cost but NOT my £9 postage. In addition I am required to spend £25 to return the items to Germany. When I gave them the VIN they advised they don't stock suitable struts as they are factory issue only - so why list umpteen struts as suitable? You'll see from the attached that my VIN details are actually held on the site in the second image and still the recommendations stand. My post is made purely as a warning if you are looking for Superb III struts on this site, do NOT take anything at face value. Highly UN-recommended. Apologies if this is in the wrong section or should not even be raised - I'll understand if Admin removes.

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A significant disadvantage of autodoc and its other companies masquerading as UK based with .co.uk addresses. Fine when the right parts are offered and delivered, PITA when not.

Part number is very likely to be printed on your current struts. Use that - exactly, suffixes and all - to attempt to find aftermarket matches, autodoc may also be wrong about non-availability.

Have found the same. Brake disc sizes are entirely random despite the make, model and trim confirmed.

@Breezy_Pete knows his onions so take that as gospel. And tbh I’d just google it and see what comes up. Skoda parts is always an option.

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