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I always copy in the Motor Group,s Directors in Emails, or send a copy by mail. & Anyone on their Website. Finance Director etc. I get the Company Directors names for the Company. Usually not that hard to find contact details.
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This is real bullsh*t. I had the same kind of argue from Skoda France on my former Superb Estate Mk2 whose both chrom trims on back side windows had tarnished too or got "milky spots" after only 6 months since new. Errrr... Why all other chrom trims not affected then? Do you think I use a different car shampoo only for back side windows chrom trims? Customer support: I'm sorry this is the only explanation I got from tech support... 🤥 Then no warranty applied... 🙄😬 In the present case I would recommend asking the dealer to replace the trim before delivery.
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If you are rejecting the car I honestly think you should flag your experience with the top brass at Škoda UK. It’s appalling that they sold this car under the banner of Škoda Approved - it undermines the whole thing and is something you would expect more from an Arthur Daley type car lot. -
Cheeky bitch 'from BT' just called me a big fat liar when i told her where to go and i had no phone when she had just called the land line about the security. 17 years now since the gentleman they ask for last lived here. I had no idea she could actually see me in the kitchen, the web cam must be hidden.
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