Overheating!

[ncgallagher]

On 15/12/2017 at 18:10, Ian5004 said:

I have a skoda octavia 16tdi 2014 plate. Ive had it almost 3 years bought it 9 month sold with 12k on clock.  I have been very impressed with the car and planned on getting a newer model in the future as they seem so reliable............ until today.!!

 

Taking my daughter to a final dress rehersal for an ice skating  xmas show this evening that shes been training for 6 months when suddenly the overheat light and warning noises come on.  Pulled off the motorway and switched off, a few minutes later i restarted and car temps back at 90 but couldnt risk continuing the journey to her show... sobbing daughter returned home. 

 

Seems i my have this water pump issue as coolant levels are normal..  i , had no prior warning and didnt know it was a common fault until i read through this thread. My plans to buy a second skoda have evaporated.

Really cant be bothered with arguing and mither. Clearly a common fault on a major part that happens whilst the cars are still relatively new. Very poor that Skoda choose to ignore this clear on-going fault in a major part and havent warned owners/ recalled the car. 

sigh. 

Id be interested to know how the poster got on contacting watchdog. My wife appeared on that show a few years ago taking Paypal to task...  and won. 

My Sep 2014 2.0 diesel started to overheat last week. Confirmed as a failing water pump. Four months out of warranty but I was offered a 50% contribution from Skoda, however I am not impressed as there is clearly a problem with this component and 50,000 miles is not a huge distance to have travelled before failure. I was minded to take this up on an "unfit at the time of manufacture" basis but have decided I have better things to do at the moment. I may think twice about buying another VW group car though. 

[HY51GHY]

I am having the same issue with this and Garage is unable to confirm the issue. Mine is a 14 plate 1.6tdi Octavia Estate.

 

Could someone confirm, is this the Water Pump that is attached to the timing belt? As the garage (and the VW specialist) are wondering if it is one of the electronic coolant pumps? 

Can someone confirm the Part Number as well for this?

 

It would be good to know this ASAP if possible as I am trying to get it fixed......

 

Thanks
Ian

[cezar]

i have posted last month a picture with the water pump, including the code

[Ootohere]

HY51GHY, 

 i think you need to change who you have looking at your car & working on it,

are these 'Specialists' in some other VW's than the kind most people drive?

[HY51GHY]

Many Thanks Cezar.... I did see the photo on the post, but want to check that was the right part (and not the auxiliary pump that needed replacing)......

 

I am thinking that I may as well get the Timing Belt done at the same time..... It is 4 years old nearly, but only 32k on the clock...... Oh the joys!!

[HY51GHY]

Could I also ask how many miles were people doing before this started to occur? I drive into work but its only about a 20 minute drive and about 4-5 miles.....

 

It doesn't do it then.... If I extend the running time to about 40 minutes or so, the car will start to get warmer (from the heaters) and go for over an hour and it will then more than likely start to get over the 90 mark......

 

Bit sceptical of going on a longer motorway Journey just to test it out....

[cezar]

Is not necessarly after how many miles. The temperature doesn't fix at 90, it will be warmer (i don't know how

 much, because every time i stoped in the right side, but not stop the engine, i started air conditioner at max cold and i waited for a few minutes), maybe until the engine will be broke. 

Is about that water pump, is a manufacture issue, is known here and at Skoda services.

I didn't change the timing belt, i will change everything is need at 200.000 km

[Redboy]

On 17 January 2018 at 20:47, ncgallagher said:

. I may think twice about buying another VW group car though. 

It is inexcusable however, I think faults are a fact of life, given the amount of tech, power and economy that consumers demand. Reading Honest John's column, you'll struggle to find a completely fault-free brand. Annoying though it is, it's a known relatively cheap fault, towards which you're getting a 50% contribution outside of warranty. Obviously 100% contribution would be more palatable besides the inconvenience. It could be worse, Land Rover diesel owners are on the wrong end of bills running into £1000s. 

[Gabbo]

On ‎31‎.‎01‎.‎2018 at 14:10, HY51GHY said:

I am having the same issue with this and Garage is unable to confirm the issue. Mine is a 14 plate 1.6tdi Octavia Estate.

Could someone confirm, is this the Water Pump that is attached to the timing belt? As the garage (and the VW specialist) are wondering if it is one of the electronic coolant pumps? 

Can someone confirm the Part Number as well for this?

It would be good to know this ASAP if possible as I am trying to get it fixed......

 

A Skoda garage should be able to confirm the known water pump issue in a few seconds.

If it is caused by the known problem there will be a DTC with a description like "Variable Water Pump Control Valve - Stuck".

 

The pump is powered by the timing belt but with electronic control over how much coolant flows from the cold circuit to the hot circuit.

The issue is that the sleave which controls the flow of cold water sticks closed & doesnt allow sufficient cold coolant to circulate with the hot.

The hot circuit is used when the engine is started from cold to warmup the engine more quickly before opening the secondary circuit with the radiator & water tank during normal operation.

 

When the issue first shows itself, there will be a warning the temperature is high, stop the car, temp gauge should be just Under the red line.

After a few seconds/minute or so the temperature will return back to 90°C as the sleave pops open.

After this you shouldnt see issues until the next time you start from cold.

I guess as the issue progresses the sleave will never open.

 

[DCIGeneHunt]

On 16/01/2018 at 13:31, DCIGeneHunt said:

Hi folks,

 

Had to look up this post as my November 2013 Octavia vRS estate has started with the intermittent overheat warning. I have 47k on the clock on just over a 4 year old car with complete dealer service since new so seem to be in the right timeframe for this fault. My dealer has confirmed the water pump issue and booked it in for replacement. They discounted this as a goodwill from £350 to £144 but when I queried the timing belt stated it didn't need it? Any thoughts as most suggest one goes with the other and I don't want to have an issue down track! 

Quick up date, dealer wanted to do a diagnostic check despite me videoing the issue as it happened. Anyway, confirmed it was water pump and without asking offered a goodwill gesture. They advised timing belt was not absolutely necessary but advisable so all in they did it all in for £317. Whilst not something I wanted to spend, I thought it reasonable and have the comfort it was done right, with guarantee and provides peace of mind for the next few years!

[jordy_wd]

Has anyone had any luck getting this done by Skoda out of warranty and with a remap?

 

Sep 2014 car here with 40k.

[Gabbo]

Out of Warrenty as with the post above, most of the dealers will offer at least 50% contribution from Skoda.

Mine was from Feb 2014 & was almost 2-years out of warrenty & 90k km when I took mine to the garage. (only 2 years OEM warrenty is Switzerland)

I paid the equivelant of around £300 for the change.

This may be subject to having a Skoda approved service history though.

 

I don't see why a remap will cause you any problems, its unrelated to the water pump & you dont have to tell them about it.

They will probably just read the "variable water pump - actuator stuck " DTC & then change the pump without looking further into the ECU.

[jordy_wd]

Thanks for the reply. Have booked in for 2 weeks time so I'll see how it goes.

[jordy_wd]

On 10/10/2017 at 14:27, SnailUK said:

So my 34K vRS TDi is currently in the garage having this fixed, and although my warranty ended 2 months ago. I got a 50% goodwill contribution from Skoda for mine.

 

£250 more than i wanted to spend, but at least i can drive the car with confidence again.

 

Hi mate how did you sort out Skoda paying for 50%? Did you take your to the Skoda dealer you bought it from? Thanks.

[Gabbo]

12 hours ago, jordy_wd said:

Hi mate how did you sort out Skoda paying for 50%? Did you take your to the Skoda dealer you bought it from? Thanks.

 

My dealer offered it to me before they'd even got the car. From the forum it seems pretty common as its a known issue for VAG.

I would mention to your dealer when you take the car in that you've heard Skoda have been contributing to the cost of the repair as its a known issue.

I'm sure a good dealer will know of this problem & should just contact SkodaUK directly to discuss a contribution.

[jordy_wd]

11 hours ago, Gabbo said:

 

My dealer offered it to me before they'd even got the car. From the forum it seems pretty common as its a known issue for VAG.

I would mention to your dealer when you take the car in that you've heard Skoda have been contributing to the cost of the repair as its a known issue.

I'm sure a good dealer will know of this problem & should just contact SkodaUK directly to discuss a contribution.

 

Cheers for the info. My problem is I bought the car second-hand from a non-Skoda dealer, it has been serviced with an independent, and it is remapped. I just hope my local Skoda dealer doesn't use those points as a reason not to approach Skoda UK etc.

[Gabbo]

I think its more of a question of Skoda UKs responce.

If it has never been serviced at a Skoda dealer then they can always use this as a reason not offer the contribution.

If the dealer says no, you can always contact SkodaUK directly to discuss yourself.

Good luck..!

 

If Skoda wont contribute, you can always ask for a quote from your regularly garage. I'm sure it will be cheaper than the Skoda full price.

Edited 22 February, 2018 by Gabbo

[jordy_wd]

Okay so good news from my local Skoda dealer.

 

Price incl. VAT for water pump replacement: £479

 

Skoda are covering 60% of this so the cost to me: £191.60

 

I asked for timing belt to be done whilst there so additional parts for this: £187

 

Total cost to me for water pump and timing belt replacement: £378

 

Thats for a 2014 Octavia VRS TDI with 41k miles. Engine remapped and never actually been into my local dealer as I bought privately and always serviced independently. I'm also happy as I booked the car in for today and was told that there was a ~£90 diagnostic fee. I got a phone call this morning as I was about to leave the car in stating my dealer knew of the problem and so they didn't need to diagnose it. Means I saved the price of the diagnosis too. Common sense shown there from the servicing department and I'm very impressed.

 

 

[Boundy123]

Skoda charge a fixed price of £489 for Cambelt and water pump replacement, I would of been looking at a 60% discount of that price....... 

[OctaviaJo]

I've got a 2014 Octavia Elegance about 45K on the clock and mine's just dropped this problem on me - 2 miles from home this morning lights all over the dash - engine overheat, stop immediately, temp. in the red etc., knowing how close to home I was I eased off the accelerator and immediately the temp. gauge started to fall.  Hazard lights on and I drove home at 20mph and the temp gauge sat happy.  The interesting thing is due to holiday it's service is due today - according to the dash board messages and I was going to book it in this afternoon - big problem is that the main Skoda dealer who services it for me is 100 miles away (I get it done on a regular trip that I do) and I'm not there for another two weeks.  I need to know will it be OK and what I do in the meantime - currently trying to get through to them on the phone.  Coolant and oil levels are fine.

Edited 7 March, 2018 by OctaviaJo

[OctaviaJo]

I'm OK, I've found a more local dealer that can look at it tomorrow :-D

Edited 7 March, 2018 by OctaviaJo

[Gabbo]

4 hours ago, OctaviaJo said:

I've got a 2014 Octavia Elegance about 45K on the clock and mine's just dropped this problem on me - 2 miles from home this morning lights all over the dash - engine overheat, stop immediately, temp. in the red etc., knowing how close to home I was I eased off the accelerator and immediately the temp. gauge started to fall.  Hazard lights on and I drove home at 20mph and the temp gauge sat happy.  The interesting thing is due to holiday it's service is due today - according to the dash board messages and I was going to book it in this afternoon - big problem is that the main Skoda dealer who services it for me is 100 miles away (I get it done on a regular trip that I do) and I'm not there for another two weeks.  I need to know will it be OK and what I do in the meantime - currently trying to get through to them on the phone.  Coolant and oil levels are fine.

 

I had it happen regularly on my way home every few days as I had to wait 2 weeks to get the car into the local garage.

When the temperature starts to increase I found that if you just back off the throttle for 20-30s the coolant temp would suddenly jump back to 90°C.

Once the sleeve is open, it will stay open for the rest of the time the engine is hot (so no need to worry about continuing to drive normally).

 

[OctaviaJo]

Gabbo, many thanks for this:  Once the sleeve is open, it will stay open for the rest of the time the engine is hot (so no need to worry about continuing to drive normally).

 

I had a long chat with the dealer about the still reasonable length journey that I would need to do in order to get to them and they essentially told me the same thing, so it is good that you've confirmed it.  The dealer suggested that I do exactly the same thing, if I see it overheating on the journey just back off the accelerator, then the 'sleeve' should function and let the water circulate and that should solve the problem for the rest of the journey.  Mind you they also said that if the worst happens I should claim on my breakdown service and get some money's worth from the policy and get a flatbed to bring me in! LOL  He didn't think that I'd need to though :-D

[Gabbo]

13 hours ago, OctaviaJo said:

Gabbo, many thanks for this:  Once the sleeve is open, it will stay open for the rest of the time the engine is hot (so no need to worry about continuing to drive normally).

 

I had a long chat with the dealer about the still reasonable length journey that I would need to do in order to get to them and they essentially told me the same thing, so it is good that you've confirmed it.  The dealer suggested that I do exactly the same thing, if I see it overheating on the journey just back off the accelerator, then the 'sleeve' should function and let the water circulate and that should solve the problem for the rest of the journey.  Mind you they also said that if the worst happens I should claim on my breakdown service and get some money's worth from the policy and get a flatbed to bring me in! LOL  He didn't think that I'd need to though :-D

 

When the temperature increases you will notice that the temperature doesnt enter the red, it sits just before.

My dealer told me the sleave is never fully closed so some coolant can pass & as long as you dont continue at max speed you shouldnt reach a situation where things start to melt.

I had the overheating message perhaps ten times & it always returned to 90° after around 30s & I continued my journey without any further increases.

I drive 120km a day.

When I had the error, I never stopped the car just backed-off the throttle (from 120kph to 80kph) & eventually it returned to normal.

However, I have the benefit of nice clear roads so I wasnt upsetting anyone driving slowly.

 

I found that it was most likely to stick if I stopped the car for a while before it was fully hot.

The days that I stopped at the creche in the morning or at the petrol station before heading home would give me the error.

When I just drove constantly from starting it was ok.

 

Whilst I hope you dont need it, the Skoda Total Mobil recovery seems very good & one of the reasons I have my servicing at Skoda each year.

Edited 8 March, 2018 by Gabbo

[OctaviaJo]

Hi Gabbo, well it's at Underwoods at Colchester at the moment (wonderful people to fit me in at such short notice and not my usual service point).  Didn't think I was going to get there - should have been 45 mins (took nearly double that) away along A12 couldn't do more than 45mph, often less, the overheating warning light came on around 10 times and it sat in the 'red' section for longer than I was comfortable with (best part of the last 15 miles!). Uphill stretches were the worse when it had to work harder.  The guy at Underwoods was adamant on the phone yesterday that I could drive it there though so although it was nerve wracking (esp. doing that slow speed on a dual carriageway full of lorries) I kept going.  It's never taken me so long to get to Colchester.  Back home now in dad's Fabia and just waiting for the verdict and final Ouch! bill.  I sure hope that they can fix it and that maybe it is this known problem then at least there should be a tried and tested solution.  If it takes a replacement water pump I've told them to do the timing belt as well.  Feeling a bit bereft with no car on the drive at the moment, but on the basis of the trip I've just had it does need looking at!  The worrying thing is 3 weeks go I drove it all the way to Austria and I guess I was lucky the problem didn't occur there!