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Columbus with LTE Internet option, client devices can't connect to internet

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Hello all!

 

Firstly, I'd like to say hi as I'm new here. A google search (actually, lots of google searches) brought me here, and it seems like I'm in the right place for advice, but as I am a newbie, please forgive me if I've posted this in completely the wrong place.

I have just received my new Skoda Superb SE L Exec Estate, which has the optional "LTE Internet and WiFi" option, which I ordered in an attempt to get the same (or better) functionality which my previous MY14 Superb Estate had - specifically, an RSAP connection from the car to my mobile phone, and for the car to publish a WiFi hotspot which routes to the internet, and in turn, allows my phone (and the kids' tablets etc.) to be connected to the internet.

 

I have managed to enrol the phone ok, and have selected the "Business connection" (which seems to mean RSaP connection), and I managed to enable the WiFi hotspot (strangely, it wasn't in the "Phone" settings, but I found it in the "Media" settings, and subsequently in the main menu's "Settings"), I have the SIM slot in the glove box (between the two SD slots, but want to use the SIM in my phone, which the handbook suggests should be possible, but two problems seem to exist:

 

1. The phone seems to randomly sometimes connect via headset profile, and other times via RSAP, often for a only few minutes at a time, sometimes for an hour or more.

2. In either case (RSAP or Headset mode, it doesn't seem to matter), my phone is unable to connect to the internet when it is connected to the car.

 

I've poked around in the menus, and I note that unlike the previous Superb, there doesn't seem to be any field where I can tell the car what the access point name, or indeed password should be for the connection to the internet via my SIM. 

 

Has anyone else had a similar problem, and if so, did you manage to find out how to overcome it?

 

I'm really quite a techie, so while it might otherwise hurt my fragile ego to ask this question, I'm also smart enough to know that seeking advice is usually a good idea, as people far cleverer than I will have probably come across this problem before, and solved it!

 

Thanks in advance!

 

 

42

 

 

Welcome to the site 

My mk2 was easy to get to grips with too they seem to have complicated allot of things on the mk3

i can't help I'm afraid as the tech in my car also baffles me but I'm sure Gizmo may be able to help you 

good luck 

I'm not speaking from experience here, only from what I've picked up on this forum over the last week, so I'm happy to back off if anyone has direct experience.

 

But, it sounds like you are trying to access the internet by connecting to the cars' wifi which is in turn tethered to your phone to provide an internet gateway - rather than using the embedded SIM slot and a separate data SIM. As you paid the extra for an embedded SIM slot I can't really understand why you'd take this route to be honest - the tethered option is available on the standard model without paying for the embedded SIM functionality.

 

Anyway, if I'm correct, I've seen a few threads describing this problem - have a browse through this Superb III section and you should find them within a few pages. The bottom line is that I don't think anyone has managed to access the internet via a tethered connection to the in-car wifi. Something to do with the car not routing IP addresses correctly I think. From memory, by far the best option if you have it (and you do) is to stick a data SIM in the slot and just let the embedded LTE module deal with the internet gateway.

  • Author

Thanks ChesireBumpkin,

 

I think I've failed to explain properly. Sorry.


I want to do it this way (as I could in my previous vehicle), because when using RSAP for the phone connection, you get a significantly better signal, as it uses a GSM antenna on the car instead of the one in my handset.

 

When connected via RSAP, your phone is essentially behaving as a sim card slot for the modem in the car, and therefore the phone itself does not have any connection to the network. The upshot of this is that the handset itself is unable to connect to the internet when connected to the car via RSAP, so to overcome this, it used to be possible to connect the phone to the car's WiFi hotspot, which in turn routed to the internet.

As is stands, while I'm in the car, my handset is unable to get online (no Google maps, no streaming music services etc.) and then when I arrive at my destination and pull the key out of the ignition, my phone goes crazy for 5 minutes catching up on all the emails etc. I've received while in the car.

 

I really don't want to buy (and pay line rental on) a second SIM for the slot - apart from anything else, the brochure and indeed the manual suggests that it should be able to work in the way I've described. I just think I've missed something (probably glaringly obvious) in the setup.

I think your issue will be finding someone that really understands what the car can and can't do with whatever options you have selected, I don't know that I'd ask the dealer either as I'm sure that unless they have a tame geek on their books you'll get whats known technically as the Gallic Shrug.

 

I hope that you can find someone that can help you. 

This is really interesting.

 

Prykey makes a good point -  Skoda UK seem to be selling cars with functionality that they don't understand & cant explain to ordinary people like you and me.

 

I have just placed a factory order for a new Superb and spent ages trying to find out if I needed to spec the "LTE internet...." I talked with 4 dealers and not one could confirm if I needed it or not. Its not a cheap option either !

 

My current L&K uses the rSAP connection protocol and works great with my HTC M8, car also establishes WiFi hot spot so all the back seat passengers are happy BUT whilst my phone is connected to the car via rSAP I can not access the internet on the phone but all other WiFi connected devices have full internet access.

 

My questions to the dealers was simple - do i need the LTE..... in order to have same functionality as I have now ? Answer - Dont know !!:@

 

So in the end I did not spec it, Briskoda is far more useful than the dealers and as said earlier in this topic it seems that I should be able to maintain the original functionality of my existing car. Fingers crossed.

 

As I understand it the whole point of the LTE... is to act as a separate portal to internet land and as such is provided with its own SIM slot to enable a separate connection to be established.

 

Good Luck.

I just run a PAYG Sim in the car for data only.  No line rental charges and no connection issue.

  • 10 months later...

I also moved from  a Skoda Superb Mk 2 to Mk 3 and assumed like you that it would be possible to use my phone's bluetooth connection to transfer mobile data to the car and then allow others (kids) to share my mobile data on long journeys.

 

I set up my phone as before and got no internet connection even though the wifi connection was active. It turns out that it simply not possible to set the new car Columbus head unit up the same way as the old one.

 

The only way to make it work slightly the same is to set your phone so you have a mobile hotspot created, connect the columbus unit to your phone mobile hotspot, switch on the columbus unit hotspot and then connect the other devices to the columbus hotspot.

 

You then have an internet connection off the car wifi. It feels like a step backwards but it works.

 

FYI I installed an android app called Autoset that can be set up to activate the wifi hotspot when my bluetooth connection is made between the car and the phone. I then set another one to switch off my wifi hotspot once the same bluetooth connection is disconnected.

 

If anyone does work out how to make it work without having to use the phone mobile hotspot then please do post here as the above solution isnt as good as it was in the old set up I had.

 

Hope this helps anyway

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