Delivery times

[Armafabia]

Just for the record, I have been given a December delivery date for a 1.5 DSG petrol SE L if I order before 8 November.  Still not sure if the Karoq is for me but really surprised at the early delivery date.

Edited 6 November, 2018 by Armafabia
Missing information

[Skodaq]

1 minute ago, Armafabia said:

Just for the record, I have been given a December delivery date for a 1.5 petrol SE L if I order before 8 November.  Still not sure if the Karoq is for me but really surprised at the early delivery date.

Wow! That sounds over optimistic unless it’s a stock vehicle as opposed to an individual order!

[Armafabia]

According to the salesman, the vehicle is awaiting shipment to the UK.

[IceyLady]

1 minute ago, Armafabia said:

According to the salesman, the vehicle is awaiting shipment to the UK.

That is very fast! They do have some stock in Emden, or so I've heard. Did you add any extras? 

[Skodaq]

2 hours ago, Goldtw74 said:

I agree with using live chat. However when a major update happens and I find out from live chat 10 mins later I get an email from dealer saying say thing! So I guess they inform the dealer if you contact them.

If it hadn’t been for Live Chat, I would not have been able to follow the progress of my order cos I wasn’t getting regular updates from my dealer.

[IceyLady]

3 minutes ago, Skodaq said:

If it hadn’t been for Live Chat, I would not have been able to follow the progress of my order cos I wasn’t getting regular updates from my dealer.

I was getting the odd update from my dealer who always sounded so excited to tell me the news and I always acted surprised as I hadn't the heart to tell him that I was about three steps ahead of him the whole time.  

[Neilsam55]

I get my 1.6tdi dsg in candy white   tomorrow morning this is third date I’ve had for collection but all seems to be a go for 10am getting excited now 

[Skodaq]

3 minutes ago, IceyLady said:

I was getting the odd update from my dealer who always sounded so excited to tell me the news and I always acted surprised as I hadn't the heart to tell him that I was about three steps ahead of him the whole time.  

Lol

[Armafabia]

Haven’t placed an order as I’ve arranged for a test drive tomorrow.  No extras required as the SE L has all the goodies that I need.

[Stefanos]

Dealer just called me and asked me to sign the finance documents before I'd seen the car  - it hasn't arrived yet, it's still at the UK port. Told him I'd sign once I had seen it and he said I wouldn't be able to collect on the day I see it (hopefully this weekend) as the finance takes time to clear. Is this typical?

[IceyLady]

3 minutes ago, Stefanos said:

Dealer just called me and asked me to sign the finance documents before I'd seen the car  - it hasn't arrived yet, it's still at the UK port. Told him I'd sign once I had seen it and he said I wouldn't be able to collect on the day I see it (hopefully this weekend) as the finance takes time to clear. Is this typical?

I think it's standard procedure. I have signed my paperwork and am collecting on Saturday. I have seen my car but it wasn't ready, still in the foam and plastic, and it was sort of by chance as I had to go to the dealership for a different thing. 

[Neilsam55]

Picked up this morning dealer was very helpful car has matts and a tank of fuel I’m well chuffed

[IceyLady]

12 minutes ago, Neilsam55 said:

Picked up this morning dealer was very helpful car has matts and a tank of fuel I’m well chuffed

It's gorgeous, love the colour! 

[Neilsam55]

Yea it is thanks and because it was another persons cancellation it had a spare wheel in the boot too at no extra cost

[Skodaq]

Picked up mine from the dealers yesterday morning and after filling up the tank at my local Costco I took it for a spin. Much smoother than my previous Golf GT estate and way better all round visibility. Last night I took it out down some local unlit roads and what a difference the full LED lights make. Will get some photos on here soon.

[IceyLady]

1 hour ago, Skodaq said:

Picked up mine from the dealers yesterday morning and after filling up the tank at my local Costco I took it for a spin. Much smoother than my previous Golf GT estate and way better all round visibility. Last night I took it out down some local unlit roads and what a difference the full LED lights make. Will get some photos on here soon.

Fantastic! Congratulations, I look forward to seeing it. I'm picking mine up first thing tomorrow morning and plan to take it for a nice long spin, quite seriously bouncing off the walls now. 

[Goldtw74]

My car is on the ship!

[Malcdee2001]

Mine is on there as well, due in at 16:15

[Goldtw74]

1 hour ago, Malcdee2001 said:

Mine is on there as well, due in at 16:15

Gonna be a bumpy ride over! Mine still got another 300 odd miles to go after to arrive at dealers

[NPH]

My Superb Estate has been making its way to Emden for about 4 weeks. How do you know when it has left the port? Thanks

 

[Skodaq]

1 minute ago, NPH said:

My Superb Estate has been making its way to Emden for about 4 weeks. How do you know when it has left the port? Thanks

 

Contact Skoda UK Live Chat with your order number and they will update you.

[NPH]

Thanks. I contact them weekly and get the same response so I guessI just have to wait....

[Skodaq]

7 minutes ago, NPH said:

Thanks. I contact them weekly and get the same response so I guessI just have to wait....

It shouldn’t take 4 weeks to get to Emden! My Karoq left Emden after a week to go to Grimsby and on the 6th day it was at the dealers.

[Vikinguk]

Car built and on way to port. Excitement rising.

[maestronutter]

On 28/10/2018 at 13:58, maestronutter said:

 

Dealer have been in touch and they are estimating 2nd week in November for us to collect our new Karoq. 

 

Let's see if it actually gets built next week, this has been a long and painful road....

 

Skoda Customer Care called today.

 

They said it is in transit to Grimsby on a vessel named "City of Rotterdam".

 

I have just checked and it docked at Grimsby 18:00hrs this evening.

 

Wooooooo!