Noted a couple of stutters despite it working for a short while (though I've changed my phone in that time).

I've also had a couple of comments of echoing during phone calls and strangely, most recently, my OH couldn't hear me whatsoever on the phone when trying through CarPlay. Switched to Bluetooth and zero issue, so I'll be sticking with Bluetooth...

...Pain in the anus, considering her 2017 Polo works absolutely perfectly with respect to CarPlay...

Same here. It was working for a short while, now the stutters are right back. 😭

54 minutes ago, Benz3ne said:

Noted a couple of stutters despite it working for a short while (though I've changed my phone in that time).

I've also had a couple of comments of echoing during phone calls and strangely, most recently, my OH couldn't hear me whatsoever on the phone when trying through CarPlay. Switched to Bluetooth and zero issue, so I'll be sticking with Bluetooth...

...Pain in the anus, considering her 2017 Polo works absolutely perfectly with respect to CarPlay...

Oh noooo. 

 

What phone did you have before? What iOS version was that? What phone do you have now, and what iOS version are you on? iOS 13.5 just came out yesterday and that might be the only variable.

 

I have a XS Max on 13.4.1 and it seems to be working fine up until a week ago since i last used it. 

Just now, Rizzoed said:

Oh noooo. 

 

What phone did you have before? What iOS version was that? What phone do you have now, and what iOS version are you on? iOS 13.5 just came out yesterday and that might be the only variable.

 

I have a XS Max on 13.4.1 and it seems to be working fine up until a week ago since i last used it. 

Previous - iPhone 7, 13.4.1.

Current - iPhone 11, 13.4.1, updating as we speak...

iPhone 11 was working fine until yesterday when it started stuttering again intermittently... Boo!

18 minutes ago, Benz3ne said:

Previous - iPhone 7, 13.4.1.

Current - iPhone 11, 13.4.1, updating as we speak...

iPhone 11 was working fine until yesterday when it started stuttering again intermittently... Boo!

That's not reassuring. Once i have a chance to take the car out i will test again and see how it goes. Hope it stays fixed! I have a big trip planned in July and if it starts stuttering i'm going to lose my mind!

Edited 27 May, 20206 yr by Rizzoed

Any idea whether this is prevalent on the ‘68/‘19 plate Octavia? 
Looking quite likely that I’ll be changing to a DSG+Estate one of those in the near future and part of me wants to keep a close eye out for that because it’s bugged me no end in the Fabia. 

****ing gosh darn it , the stuttering is back. I traveled from Milan to Naples and about 40 minutes into the drive it started lightly stuttering and kept getting progressively worse... the funny thing is I stopped in Rome to meet a colleague and when I did Rome-Naples I had no issue. Then turning the car off and on again 12 hours later it’s back.

 

Why?? It makes 0 sense and it’s driving me up the ****ing wall. It was working flawlessly for a couple months and now it’s back right when I need it working. 

I kept the same iOS version since i thought it was stable, but apparently that’s not the issue. It’s funny because it started working fine when I was using the car once a week for groceries during quarantine, but now that I actually use the car more often came back, I wonder if there’s some correlation with the battery level or something.

 

I was told back in December by my Škoda dealer that there was going to be an update sometime in February but who knows what happened. Has anyone been able to fix this indefinitely??

 

 

Yeah same, mine is stuttering. Seems like some sort of memory or buffering issue? 

Can't believe this issue has being going on so long!

 

Bought a brand new Fabia Mk III Monte Carlo last year and suffered the same problem.

Put the car into the dealer for diagnostics 5 months ago and Techie had no issues with Android devices. Changing cables made no difference

So it seems to be an Apple only issue and different generations of iPhone (5 & 7) and iOS (12 & 13) all exhibit the same issue.

🤬

 

Looks like I'm going to have to invest in an SD card in the meantime...

 

 

2 hours ago, andych said:

Can't believe this issue has being going on so long!

 

Bought a brand new Fabia Mk III Monte Carlo last year and suffered the same problem.

Put the car into the dealer for diagnostics 5 months ago and Techie had no issues with Android devices. Changing cables made no difference

So it seems to be an Apple only issue and different generations of iPhone (5 & 7) and iOS (12 & 13) all exhibit the same issue.

🤬

 

Looks like I'm going to have to invest in an SD card in the meantime...

 

 

 

I think i mentioned this a looong time ago but a lot of manufacturers are having stuttering issues with Apple products which suggests its an Apple issue.  That Android seems to works fine simply reinforces this.

On 28/06/2020 at 19:27, Benz3ne said:

Any idea whether this is prevalent on the ‘68/‘19 plate Octavia? 
Looking quite likely that I’ll be changing to a DSG+Estate one of those in the near future and part of me wants to keep a close eye out for that because it’s bugged me no end in the Fabia. 

Any ideas on this little query? I'd have guessed it's a similar story, however I have mentioned (and will continue to mention) my other half's 2017 Polo which has had ZERO issues with CarPlay since day 1.

13 minutes ago, Benz3ne said:

Any ideas on this little query? I'd have guessed it's a similar story, however I have mentioned (and will continue to mention) my other half's 2017 Polo which has had ZERO issues with CarPlay since day 1.

Honestly, I’d assume it’s fine. The display/HU isn’t the same as the current gen Fabias so it shouldn’t have the same issue. Thats probably why the 2017 Polo doesn’t have issues either (if it’s the display I’m thinking about). My mums Opel Karl also hasn’t had any issues since day 1 and that looks more on-par quality wise with the Fabias.
 

I guess it could still potentially have some issues, but that could be said for anything really

13 minutes ago, Benz3ne said:

Any ideas on this little query? I'd have guessed it's a similar story, however I have mentioned (and will continue to mention) my other half's 2017 Polo which has had ZERO issues with CarPlay since day 1.

My Fabia hasn't had a problem either since day one. My guess is it's a quality control issue moreso than a problem specific to Fabias only. (Personally i suspect its an electrical noise/interference issue)

Just now, FabiaGonzales said:

My Fabia hasn't had a problem either since day one. My guess is it's a quality control issue moreso than a problem specific to Fabias only. (Personally i suspect its an electrical noise/interference issue)

Got a picture of your radio? Curious to see whether it's the same style as in the OH's Polo versus the style in my Skabia.

I'd say it's not electrical noise/interference otherwise it'd happen with Android phones too, right?

1 minute ago, Benz3ne said:

Got a picture of your radio? Curious to see whether it's the same style as in the OH's Polo versus the style in my Skabia.

I'd say it's not electrical noise/interference otherwise it'd happen with Android phones too, right?

Knowing how sensitive Apple devices are to certain peripherals (cables, chargers, etc) it wouldn't surprise me.

 

I'll get an image at some point of the unit in my car, but it's the larger display, no navigation but it has full android auto/apple carplay support. 2016 SEL with most options.

 

This is the style in her Polo, FYI. @FabiaGonzales

1 hour ago, Benz3ne said:

 

This is the style in her Polo, FYI. @FabiaGonzales

 

Mine is like in this image;

 

There's a newer version with different buttons & voice control;

 

Edited 6 July, 20205 yr by FabiaGonzales

On 06/07/2020 at 09:45, Benz3ne said:

Any ideas on this little query? I'd have guessed it's a similar story, however I have mentioned (and will continue to mention) my other half's 2017 Polo which has had ZERO issues with CarPlay since day 1.

I don’t think you can use the VW Polo has had zero issues thing though. We’ve had zero issues with the unit in our Fabia since day one also. 😉👍🏻
 

If you think how many of these units are installed at present and how many people are having issues it’s likely a minority otherwise it’d have been sorted by now. 

22 minutes ago, WaveyDavey said:

I don’t think you can use the VW Polo has had zero issues thing though. We’ve had zero issues with the unit in our Fabia since day one also. 😉👍🏻
 

If you think how many of these units are installed at present and how many people are having issues it’s likely a minority otherwise it’d have been sorted by now. 

Talking about SWMBOs Polo, it has had zero issues since day one, nor have I read of it happening with that style of radio (similar to FabiaGonzalez’s which has also not had issues).
On the face of it, it doesn’t seem to be a minority. Unless the majority are simply not using CarPlay with an iPhone (as the combination seems to be the issue) at which point the issue isn’t realised, not that it doesn’t exist. The fact this thread has had a reasonable amount of activity from varying years of Fabia all over the country signifies to me that it’s not an isolated issue - the fix, albeit temporary, came from Greek forums so it’s clearly prevalent there too. 
I know of one other person with a Fabia Mk3, same headunit in their SEL, same issue with CarPlay with differing phones. Their car approx 1/2 year older than mine.
It seems Skoda are quick to pin the blame on Apple so it acts as a get out of jail free card in essence. There’s been no effort to diagnose my issue past that point. 

Edited 8 July, 20205 yr by Benz3ne

2 minutes ago, Benz3ne said:

Talking about SWMBOs Polo, it has had zero issues since day one, nor have I read of it happening with that style of radio (similar to FabiaGonzalez’s which has also not had issues).
On the face of it, it doesn’t seem to be a minority. Unless the majority are simply not using CarPlay with an iPhone (as the combination seems to be the issue) at which point the issue isn’t realised, not that it doesn’t exist. The fact this thread has had a reasonable amount of activity from varying years of Fabia all over the country signifies to me that it’s not an isolated issue - the fix, albeit temporary, came from Greek forums so it’s clearly prevalent there too. 
I know of one other person with a Fabia Mk3, same headunit in their SEL, same issue with CarPlay with differing phones. Their car approx 1/2 year older than mine.
It seems Skoda are quick to pin the blame on Apple so it acts as a get out of jail free card in essence. There’s been no effort to diagnose my issue past that point. 

It seems its a specific issue with *Apple* CarPlay, android phones use android auto, so they won't have any issue as it's not carplay.

 

As you mentioned i haven't had the stuttering issue others have encountered. However i occasionally run into an issue where the phone and head unit will fail to connect ("connecting via carplay", "connection failed") repeatedly. That's always fixed by doing a full restart of both the head unit and the phone, though rebooting just one or the other sometimes is enough.

7 hours ago, FabiaGonzales said:

It seems its a specific issue with *Apple* CarPlay, android phones use android auto, so they won't have any issue as it's not carplay.

 

As you mentioned i haven't had the stuttering issue others have encountered. However i occasionally run into an issue where the phone and head unit will fail to connect ("connecting via carplay", "connection failed") repeatedly. That's always fixed by doing a full restart of both the head unit and the phone, though rebooting just one or the other sometimes is enough.

Yes and a particular style of head unit, which is why I’m noticing the distinction been the older (your) style and the newer base (my) style units. 
still, it’s a shame for us who have commented above to be affected. I literally no longer use CarPlay because it’s so frustrating, unless I absolutely have to use maps. Granted it’s not a safety issue (again probably a reason Skoda aren’t moving quickly on it) but it’s a feature that has been included at consumer cost which doesn’t function properly. 

On 08/07/2020 at 22:27, Benz3ne said:

Talking about SWMBOs Polo, it has had zero issues since day one, nor have I read of it happening with that style of radio (similar to FabiaGonzalez’s which has also not had issues).
On the face of it, it doesn’t seem to be a minority. Unless the majority are simply not using CarPlay with an iPhone (as the combination seems to be the issue) at which point the issue isn’t realised, not that it doesn’t exist. The fact this thread has had a reasonable amount of activity from varying years of Fabia all over the country signifies to me that it’s not an isolated issue - the fix, albeit temporary, came from Greek forums so it’s clearly prevalent there too. 
I know of one other person with a Fabia Mk3, same headunit in their SEL, same issue with CarPlay with differing phones. Their car approx 1/2 year older than mine.
It seems Skoda are quick to pin the blame on Apple so it acts as a get out of jail free card in essence. There’s been no effort to diagnose my issue past that point. 

The thing with forums though is you only see the posts about the things that don’t work and not the things that do. If you think of the hundreds of thousands of these units out there and how many complaints of stuttering you’ve got on here it’ll be a minority. 
 

But also which unit do you have and are you talking about as the unit in your other half’s Polo could be a totally different model especially as it’s a couple of years old isn’t it???   Ours is a MY19 Colour Edition with the Radio Swing Plus. (3 buttons either side of the screen with SD card slot located centrally at the bottom). This is the unit fitted in the majority of cars in the range along with the other VAG marques as it’s the standard unit. If you have the head unit with 4 buttons either side you have the Amunsden upgrade option which isn’t as common a unit AFAIK. 
 

This is a picture of our HU in our car and is the model that has worked perfectly with an iPhone 8 Plus, iPhone SE and iPhone SE (2nd gen) with a 30cm Anker lightning cable for the last 12 months since the car has been on the road. 
 

 

6 hours ago, WaveyDavey said:

The thing with forums though is you only see the posts about the things that don’t work and not the things that do. If you think of the hundreds of thousands of these units out there and how many complaints of stuttering you’ve got on here it’ll be a minority. 
 

But also which unit do you have and are you talking about as the unit in your other half’s Polo could be a totally different model especially as it’s a couple of years old isn’t it???   Ours is a MY19 Colour Edition with the Radio Swing Plus. (3 buttons either side of the screen with SD card slot located centrally at the bottom). This is the unit fitted in the majority of cars in the range along with the other VAG marques as it’s the standard unit. If you have the head unit with 4 buttons either side you have the Amunsden upgrade option which isn’t as common a unit AFAIK. 

This is a picture of our HU in our car and is the model that has worked perfectly with an iPhone 8 Plus, iPhone SE and iPhone SE (2nd gen) with a 30cm Anker lightning cable for the last 12 months since the car has been on the road. 

 

I wholeheartedly agree - If I cry about something that is bothering me, I'll most likely attract others who are facing the same woes. No doubt about that, however...

 

It would seem that of the persons who frequent this forum, with the MY19 Fabia with the HU (same as yours), that there's still a reasonably high number that do have this issue.

If it was one or two saying 'yeah mine stutters' and everyone else seeing that as strange then I'd be inclined to agree that it's not particularly widespread. To me, the fact that Skoda have admitted that there is a fault, and that it's Apple's fault, makes me think that there have been enough focus to find out that something is wrong but not to implement a fix themselves.

For reference, mine is the same as yours (Swing+). I have been told that there are issues with this when using Apple devices. I had tried the iPhone 7 (my old), iPhone 8 (OH's old), iPhone 11 (my new) and iPhone 11 Pro (OH's new) with genuine OEM, 3rd party long, 3rd party short incl. Anker cables with no avail. I had suggested that it was an issue with the USB connection in the very initial stages of noting the issue to Skoda and they simply dismissed it.

Agreed - the point in bold is what I was trying to highlight to FabiaGonzalez. It's an older model yet works flawlessly, has done from day 1, and I've seen no reports of that style of HU from suffering issues (backed up by FG's anecdote of his working throughout his ownership).

 

I'm wondering whether there are two 'grades' of USB connector to the radio, an older (better) unit that featured in the Amundsen and some Swing+ that prohibits the issue and a newer (possibly cheaper?) unit that is less compatible with iPhones? If someone took one of the USB connectors for the old '17 Polo and wired it into the Swing+, in an example that is exhibiting issues, then would it resolve the issue I wonder? 

1 hour ago, Benz3ne said:

 

I wholeheartedly agree - If I cry about something that is bothering me, I'll most likely attract others who are facing the same woes. No doubt about that, however...

 

It would seem that of the persons who frequent this forum, with the MY19 Fabia with the HU (same as yours), that there's still a reasonably high number that do have this issue.

If it was one or two saying 'yeah mine stutters' and everyone else seeing that as strange then I'd be inclined to agree that it's not particularly widespread. To me, the fact that Skoda have admitted that there is a fault, and that it's Apple's fault, makes me think that there have been enough focus to find out that something is wrong but not to implement a fix themselves.

For reference, mine is the same as yours (Swing+). I have been told that there are issues with this when using Apple devices. I had tried the iPhone 7 (my old), iPhone 8 (OH's old), iPhone 11 (my new) and iPhone 11 Pro (OH's new) with genuine OEM, 3rd party long, 3rd party short incl. Anker cables with no avail. I had suggested that it was an issue with the USB connection in the very initial stages of noting the issue to Skoda and they simply dismissed it.

Agreed - the point in bold is what I was trying to highlight to FabiaGonzalez. It's an older model yet works flawlessly, has done from day 1, and I've seen no reports of that style of HU from suffering issues (backed up by FG's anecdote of his working throughout his ownership).

 

I'm wondering whether there are two 'grades' of USB connector to the radio, an older (better) unit that featured in the Amundsen and some Swing+ that prohibits the issue and a newer (possibly cheaper?) unit that is less compatible with iPhones? If someone took one of the USB connectors for the old '17 Polo and wired it into the Swing+, in an example that is exhibiting issues, then would it resolve the issue I wonder? 

 

Yep that's what i've said before.... It can't be a general Apple issue or software issue with the unit otherwise it would be affecting all users. As it is it isn't affecting all users so to me must be something particular to those vehicles. A manufacturing change of something like the USB socket or the shielding of the cabling between the USB socket and the HU itself could well be to blame as various people like yourself and myself have proved it's not linked to a particular phone model, iOS variant or cable type / manufacturer. 

 

As to you thinking that because Skoda have admitted there's a fault and that it's Apple's fault means that they must have put some amount of focus into resolving the issue...... It doesn't make me think that i'm afraid. It just tells me they have just passed the buck and are finger pointing at someone else otherwise they would have been able to supply further information as to exactly what the problem was and why it was an Apple issue. 😉

 

I see the same diversionary finger pointing everyday in my line of work.

49 minutes ago, WaveyDavey said:

 

Yep that's what i've said before.... It can't be a general Apple issue or software issue with the unit otherwise it would be affecting all users. As it is it isn't affecting all users so to me must be something particular to those vehicles. A manufacturing change of something like the USB socket or the shielding of the cabling between the USB socket and the HU itself could well be to blame as various people like yourself and myself have proved it's not linked to a particular phone model, iOS variant or cable type / manufacturer. 

 

As to you thinking that because Skoda have admitted there's a fault and that it's Apple's fault means that they must have put some amount of focus into resolving the issue...... It doesn't make me think that i'm afraid. It just tells me they have just passed the buck and are finger pointing at someone else otherwise they would have been able to supply further information as to exactly what the problem was and why it was an Apple issue. 😉

 

I see the same diversionary finger pointing everyday in my line of work.

Concurred, we're on the same page I think! The USB socket would be a nice experiment for someone to see whether that does have any impact. Same thing could help work out how prospectively wide-spread the issue is - if you have type (a) connector, you'll have the issue, if you have type (b) you won't sort of stuff.

As for my 'some amount of focus', I didn't say into resolving the issue but instead into finding out that there is an issue. Their involvement ended there, for sure, when they had the opportunity to pass the buck (I think I mentioned that in one of my posts above). Their finding out that there is an issue would've been dependent on user visits back to dealer to raise the issue, which would've been logged.

 

Regardless, looks as though the wheels are in motion for getting an Octy Estate on Tuesday/Wednesday so hopefully that'll be the end of my contributions on this thread.

Really hoping that it does get sorted for the affected users though, it's really not fun to deal with. Especially the 'echo' for people down the other end of the phone.

Edited 10 July, 20205 yr by Benz3ne