Hello all,

I have collected my lovely new vRS today and am very pleased with it so far. However, I have had a very poor dealer experience with regards to the handover (which I will detail later) and as a consequence I am not sure I have left the dealer with everything I should have.

Can some recent new owners please confirm the bits and pieces their cars came with and the paperwork/information they received? By bits and pieces I mean things not attached to the car from the factory.

I received an iPod MDI cable, but not a USB one. I also thought I would get a litre of oil, but there is nothing in the boot (other than the plastic tidy thing).

Before I create my complaint email, I thought I should check out what I should have received - help!

Any pointers gratefully received, thanks guys.

Only meant to get one MDI cable so can't complain on that one. Seems variable as to who gets oil or not

You can choose which Mdi cable you require :yes:

Thanks for the replies so far. Ok, so I'll take the MDI off the complaint list then!

Hello all,

I have collected my lovely new vRS today and am very pleased with it so far. However, I have had a very poor dealer experience with regards to the handover (which I will detail later) and as a consequence I am not sure I have left the dealer with everything I should have. Can some recent new owners please confirm the bits and pieces their cars came with and the paperwork/information they received? By bits and pieces I mean things not attached to the car from the factory. I received an iPod MDI cable, but not a USB one. I also thought I would get a litre of oil, but there is nothing in the boot (other than the plastic tidy thing). Before I create my complaint email, I thought I should check out what I should have received - help!

Any pointers gratefully received, thanks guys.

Do not think I have ever had oil in the 20 Skodas I have bought.

Sometimes get mats, sometimes have been given flowers, (well if the cars was more so for the better half).

I always check if all the liquids are pressures etc are right as it is so important and espeically on a VRS.

Generally miffed as Skoda manufacturing skimp and put some really old tyre choices ie Conti Contact Premium 2s which are so poor on the front they had to be changed to Michelin PS3s which really imporved things.

Car is a bargain though.

Big choice on taking from the dealer is whether to start on fixed or variable servicing so the computer etc is set.

Enjoy. Very pleased with ours.

Enjoy the car.

Check the boot and the spare wheel,

in the kit in the centre, the jack/handle/wheel spanner, locking nut socket, wheel nut cover removal tweazers.

Spare Oil is not part of the stuff required, some dealers might put in a bottle..

Check and see if the tyre pressures have been set equally all around or as a pair front and rear pressures.

Remember and push 're-set' on the TPMS if you adjust the pressures to suit yourself.

(might as well dip the oil and know the level it came from after the PDI.)

george

Thanks for the further replies.

I shall go and have another look in the boot in a little while.

The car does have Continentals fitted, although I didn't notice which type - I'll have a look at that too...

I will start another thread about the experience I have had, which is very disappointing and not at all what I expected. I hope it is appropriate to talk about the problems I have had on this forum? I wonder if i should post it in the Fabia II or the dealer section? (or both?)

When I was pricing up my Blackline dealer said I would get a bottle of oil. Picked up car, no oil in boot. Went back a few weeks later for a minor warranty fix, mentioned the lack of oil and a bottle was handed over no quibbles.

If I'm paying £19k for a car a free bottle of oil should be included.

Edited 19 May, 201313 yr by BA Baracus

An oil barrel

There will be nothing wrong with the Continental Tyres that the car came fitted with, they will be the correct size & speed/load rating

and that is all you can expect on a new car.

It is a lucky dip which Brand of tyres come fitted, and peoples likes and dislikes are as varied as the tyres that Skoda/VAG fit.

george

Yes, so long as they grip the road and are reasonably quiet, I don't mind what brand they are really.

Another question someone here may know - the new steering wheel design on mine has a telephone button which appears to do nothing at all. Do they just fit this regardless of whether you spec bluetooth or not (I didn't) ?

Plus, should there be any load nets supplied for in the boot?

Edited 19 May, 201313 yr by zouche

No load nets.

I suppose the Steering wheel buttons are there anyway.

(I have bluetooth but never use it,

i drive passed the last owner or he walks passed, it is often going over to his phone.)

Did you pay for an Extended Warranty?

george

Thanks for the info George.

I very rarely get a call when driving, I would only have used it for music playback, and that can be achieved with the MDI unit anyway (with an adaptor for my iPhone 5).

I was considering trialling one of those bluetooth dongles that you can plug into an apple dock socket and seeing if it would work with the MDI...

they do fit the button even if you havent specified it...

I had a litre of oil in a special little bag that has a velcro back that sticks to the boot floor, contains some little wipes too

the contis are better than the dunlops, I'll do you a swop! lol...

Right, a litre of oil in a posh bag will go on my 'why didn't i get it' complaint list....

No litre of oil for me either. Dealer said they don't have to give you one but would let me have some if I was passing. iPod cable is standard and mine wouldn't let me swap for a USB one

I got a litre of Castrol...and the oil filler cap has the Castrol recommendation on it.

...which makes me think that Castrol probably supply the spare oil that should be in the boot to Skoda FOC. as a marketing gift.

Perhaps someone in the workshop has "borrowed" it at the PDI?

No litre of oil for me either. Dealer said they don't have to give you one but would let me have some if I was passing. iPod cable is standard and mine wouldn't let me swap for a USB one

then where did my litre of oil come from? (never met an oil fairy ) it was there BEFORE the PDI when I checked the car out on the day of delivery... it came like that from the factory in Melada Boleslav...

I got a litre of Castrol...and the oil filler cap has the Castrol recommendation on it.

...which makes me think that Castrol probably supply the spare oil that should be in the boot to Skoda FOC. as a marketing gift.

Perhaps someone in the workshop has "borrowed" it at the PDI?

quite possibly....

i got a litre of oil with some wipes and a foldable funnel in a nice wee bag, came with an ipod cable but as soon as i said thats no good to me they ordered me a usb one too

as for bluetooth button, no idea what you guys are on about but i never got bluetooth and all 3 of my steering wheel buttons/wheel work, i thought it was a different wheel if you ordered bluetooth?

also check in the boot that you have the little plastic thingys for removing the wheel nut caps, some others didnt get these and itd be an absolute joy to remove these caps without one, i didnt get a boot net

cant think of anything other than locking wheel nut, jack and spare wheel that should all be there

oh and the conti's are great

The steering wheel I got in mine (the new design) has a telephone button, the volume wheel and then an up/down button next to it. All the other buttons work - I guess it made financial sense to have the same wheel for bluetooth or no-bluetooth prep.

All the tools seem to be there in the boot, I'm just worried that little or no PDI was done given the missing items and problems I had with mine today.

Glad the Conti's do the job, I checked and they are SC2's.

just double check you have the plastic tongs, or whatever there called, to remove the caps

Edited 19 May, 201313 yr by the mad monk

Yes, I have those! I made sure of that after having those caps on the Audi I just sold - just about impossible to remove without one of those little things!

Have had oil in the small case with velcro on all 4 Skodas we've bought from new (07 Octavia, 11 Superb Estate, 61 Monte, 13 Yeti), and with all the VAG group cars we've bought in the past (both VW and Audi from 02 onwards), so I think you're well within your rights to ask for this.

When my Superb went in for it's first service I mentioned I'd put a little oil in (not much really, a litre at most), and they gave me a 5 litre bottle from the workshop!

Regarding the oil. I doubt they have to supply a car with oil, its just a nice thing to do. Being pedantic but if they had to supply it it would come as part of the vehicle spec

This post from a New Member and owner interested me.

Someone at a Dealership giving advice how not to end up with an oil burner.

I bet Skoda/VAG would be pleased to hear of that.

http://www.briskoda.net/forums/topic/276109-happy-new-owner-of-a-favia-vrs-estate

george