Overheating!

[SnailUK]

So my 34K vRS TDi is currently in the garage having this fixed, and although my warranty ended 2 months ago. I got a 50% goodwill contribution from Skoda for mine.

 

£250 more than i wanted to spend, but at least i can drive the car with confidence again.

[studmuffin]

2 hours ago, SnailUK said:

So my 34K vRS TDi is currently in the garage having this fixed, and although my warranty ended 2 months ago. I got a 50% goodwill contribution from Skoda for mine.

 

£250 more than i wanted to spend, but at least i can drive the car with confidence again.

My vrs tdi is also currently at Skoda Coventry having this overheating problem looked at, its done 33k and I've only had the car 3 weeks, I have a full 12 months Skoda warranty as I bought the car from Skoda sandicliffe leic....

 

My only worry is that I might have to pay for the cambelt as I will want that replaced, or should that be replaced as well under warranty ? 

[SnailUK]

1 hour ago, studmuffin said:

My vrs tdi is also currently at Skoda Coventry having this overheating problem looked at, its done 33k and I've only had the car 3 weeks, I have a full 12 months Skoda warranty as I bought the car from Skoda sandicliffe leic....

 

My only worry is that I might have to pay for the cambelt as I will want that replaced, or should that be replaced as well under warranty ? 

 

I was quote £30 over the price of the waterpump fix to do the cambelt at the same time.

 

At 33k, under warranty, i'd cop a strop at having to pay for the cambelt, but id make sure they did it.

[studmuffin]

19 hours ago, SnailUK said:

 

I was quote £30 over the price of the waterpump fix to do the cambelt at the same time.

 

At 33k, under warranty, i'd cop a strop at having to pay for the cambelt, but id make sure they did it.

Just had a interesting conversation with skoda...

 

Apparently you don't have to take cam belt off to change waterpump....so they won't be replacing it as its not faulty and told me not to worry ! 

 

Confused...

[studmuffin]

On 20/07/2017 at 10:22, mk4gtiturbo said:

I had the water pump go on mine Wednesday 12 July at 47k miles.  My dealer has called me today, known issue but because of mileage and the fact it is 4 months out of warranty they will give me 50% goodwill so I need to pay £217.

Did this include cambelt as well ? 

[mk4gtiturbo]

17 hours ago, studmuffin said:

Did this include cambelt as well ? 

 

No, not needed on time or mileage.  By the time it is I probably won't own the car.

 

I argued with Skoda UK about the contribution and in the end only paid £90.  I think that is about 75% contribution.

[GoodDoc]

I took my car to a VAG specialist. He hadn't heard of the issue before (which surprised me a little, presumably most cars experiencing this issue are still within the dealer network) so it took longer to fix than I hoped as he spent some time (and a few parts) confirming what the cause was.

 

He did show the me the old pump. I took a couple of crappy photos as I hadn't actually seen the offending part previously.

 

Here is the sleeve covering the main impeller blades in the 'engine cold - warming up' position.

 

 

and here is same pump with the sleeve open in the 'engine warm - normal cooling' position, exposing the impeller blades;

 

 

It took a surprising amount of force to slide the sleeve from the closed to the open position, even using two hands I thought I was going to cut my fingers on the edge, but you could move the sleeve on the new pump using just your fingers.

 

It was about 18 months and about 85K miles early, but I had the timing belt replaced at the same time (as I was paying, and the water pump was off it was a 'no-brainer'), so hopefully I have a couple of years of 'cheap' motoring ahead.

 

Once I got the car back on the road, the temp gauge hasn't moved past the 90˚C mark since. Ultimately I'm disappointed that such an important part failed just out of warranty, but mainly I'm relieved that I'm no longer watching the temp gauge like a hawk for the first 15 minutes after starting the car from cold.

[mdbirtles]

Is this water pump seal issue not a recall ??

mine has just gone 4K out of warranty and I get the overheat problem occasionally.

[Black18]

I took this up with Skoda and they claim that because it isn't a safety issue then they aren't required to recall them. It felt like a safety issue to me when the car overheated at 70 mph on the motorway and I had to pull over quickly !They also tried to deny this is a widespread problem.  I'm planning to report it to the DVSA and Watchdog. At the very least it's awful customer service to know about this and not warn people. 

[Tall24]

Seems like I have this problem on a 14 plate vrs with 23000 miles, overheated around 70mph and had to quickly pull over! Cars booked in at skoda on thursday for a checkup but have been warned its 82£ has anyone had any luck with Derby skoda regarding this issue? 

[Beefster]

Hello all,

Apparently I could be joining the overheating club...........

 

2014 2.0 tdi Octavia. (Warranty ran out April this year!)

 

Got back from holiday, drove from Heathrow home, got onto M25, up to 70 and put cruise control on, temp shot up and alarm sounded.  Pulled onto hard shoulder, put heater on full blast, and switched off. When temp was back to 90, I started up and let her idle for a few mins (heater still on full)

Set off, up to 70 and temp started rising, slowed to 60 and put CC on and temp stayed at 90.

After about 20 mins I turned the heater down, with that temp started rising - so heater stayed on full blast until I was home.

 

Oil temp was around 105 during the drive home after initial incident, but no idea what it rose to.

 

When I got home, I checked oil and coolant level, both spot on.  I also checked top coolant hose, it was cold, I mean totally cold like no warm water had got to it at all.  My initial thought was thermostat as surely if that is stuck closed it waould prevent any heat getting to top hose  -and if it was the pump, some hot water would still circulate even if only through thermal syphon action!!?

 

My spannering has been on tanks and motorbikes, but the systems on anything all follow the same principles (complexities vary)

 

Thanks for any advice

 

 

[Gabbo]

I took my car into the dealership here in Switzerland for a "drop-in-check" because I'd had 3 occurrences of the waterpump issue where the coolant temp would reach just under the red marker for 20-30 seconds & then return back to 90°c.

There confirmed via DTC that the water pump was faulty ("Coolant Regulator Blocked") & booked me in for this week when the parts would arrive.

 

They showed me a service bulletin with very similar photos to GoodDocs & despite my car being 1.5 years out-of-warrenty offered to contact Skoda to discuss a contribution to the repairs as they wanted to "continue a good Relationship with their regular customer".

I've not seen the reply yet but will find out the damage on Friday.

Very much regretting not paying 600CHF for an extended 3 year manufacturer warrenty at purchase.... doh...

 

Mines a 2014 vRS with 90k km...

I'm guess a big percentage of older TDIs will be seeing this issue around 50-60k miles.

 

Anyone else know if its a similar story on the VW, Audi & Seat forums?

[cezar]

Hello. The code of the water pump is 04L121011E corect?

[wyx087]

The code of new waterpump that was installed into my car a few months ago is 04L121011L

 

I believe the last letter is the iteration of the part.

[Shawn2000]

On 12/4/2017 at 19:35, cezar said:

Hello. The code of the water pump is 04L121011E corect?

 

On 12/4/2017 at 21:19, wyx087 said:

The code of new waterpump that was installed into my car a few months ago is 04L121011L

 

I believe the last letter is the iteration of the part.

 

Yes, this is what I was told yesterday by Skoda.  The letter at the end indicates a newer version of the part number.

 

My 2014 2.0TDi VRS is in the garage at the moment having the water pump replaced due to the same issues everyone else here has been having.

 

Where did you find that part number?  Is it printed somewhere easy to see within the engine?  I would like to check what part number is on my new one when I get the car back.

[wyx087]

21 minutes ago, Shawn2000 said:

Where did you find that part number?  Is it printed somewhere easy to see within the engine?  I would like to check what part number is on my new one when I get the car back.

Skoda won't provide any good-will gesture for me, so I asked for the broken waterpump back. It came back in the box of the new waterpump. So I had just read it off the box.

 

Not sure if it's possible to check, it'd be buried deep in there, behind the aux-belt.

[MoggyTech]

Part numbers are listed on invoice for work carried out.

[cezar]

[cezar]

this is my new one. Is second hand from a vw passat 2016

[cezar]

part number is outside of the pump, but inside cover, so you can't see it if you don't remove cover

Edited 6 December, 2017 by cezar

[Ian5004]

I have a skoda octavia 16tdi 2014 plate. Ive had it almost 3 years bought it 9 month sold with 12k on clock.  I have been very impressed with the car and planned on getting a newer model in the future as they seem so reliable............ until today.!!

 

Taking my daughter to a final dress rehersal for an ice skating  xmas show this evening that shes been training for 6 months when suddenly the overheat light and warning noises come on.  Pulled off the motorway and switched off, a few minutes later i restarted and car temps back at 90 but couldnt risk continuing the journey to her show... sobbing daughter returned home. 

 

Seems i my have this water pump issue as coolant levels are normal..  i , had no prior warning and didnt know it was a common fault until i read through this thread. My plans to buy a second skoda have evaporated.

Really cant be bothered with arguing and mither. Clearly a common fault on a major part that happens whilst the cars are still relatively new. Very poor that Skoda choose to ignore this clear on-going fault in a major part and havent warned owners/ recalled the car. 

sigh. 

Id be interested to know how the poster got on contacting watchdog. My wife appeared on that show a few years ago taking Paypal to task...  and won. 

[Ian5004]

Just an update. I took my car into Skoda Friday before xmas. Was informed it did indeed need a waterpump and tehy would recall with a price.  Went away arming myself to present a case. A short time later i was called back and quoted £430 but before i could speak i was offered 50% discount paid by skoda. So £215 to replace waterpump, free vehicle check (sent me a video of this) i retained a courtesy car and have collected the car today. M more than happy with the outcome, faith restored in skoda. 

[Mence]

Same as above.

 

Mine went on the fritz last November. I took it in and mentioned as I handed the keys over that I wasn't too impressed if a water pump lasts just 39k.

 

Got a call to say that Skoda couldn't comment if there was a problem with early model water pumps but was prepared to offer a 50% reduction in the bill (which I interpreted as Skoda did indeed accept there was a problem).

 

At the same time, I had the cam belt changed early as they had to take the old one off anyway. 

[DCIGeneHunt]

Hi folks,

 

Had to look up this post as my November 2013 Octavia vRS estate has started with the intermittent overheat warning. I have 47k on the clock on just over a 4 year old car with complete dealer service since new so seem to be in the right timeframe for this fault. My dealer has confirmed the water pump issue and booked it in for replacement. They discounted this as a goodwill from £350 to £144 but when I queried the timing belt stated it didn't need it? Any thoughts as most suggest one goes with the other and I don't want to have an issue down track! 

[Mence]

Is yours a diesel?

 

I was advised by my dealer that it should be changed every four years, seems a little previous to me but seeing as they had that part of the car pulled down for the water pump anyway and considering the importance of the part and the consequences of its potential failure, I opted to have it replaced.

Edited 16 January, 2018 by Mence