The Mk3 Octavia TDI water pump thread

[Greenie58]

Just a thought but if your car starts overheating I assume its a good idea to turn the heating to HI and turn the fan up high to at least help until you get it sorted.

 

That's what I did on another car years ago when the thermostat failed. 

[Russ77]

53 minutes ago, Greenie58 said:

Just a thought but if your car starts overheating I assume its a good idea to turn the heating to HI and turn the fan up high to at least help until you get it sorted.

 

That's what I did on another car years ago when the thermostat failed. 

Found a local VW/Audi/Seat/Skoda specialist who can look at it today

[Cymru Blackline]

March 16 registered vRS diesel 4x4 with 44k, water pump replaced after I had complained a few times about having to top up coolant several times over the last 20k miles or so.

 

No overheating issues and I did have the cambelt tensioner replaced under a recall, so don't know if this had disturbed it.

[lard-ajc]

Had this problem on my 2015 Scout (107000 miles).  Had noticed the temp getting up to 110 occasionally, then last week it got to >130 and got the warning beeps etc.

 

Heater on HI and it settled down when the valve had opened.

 

Got the cambelt and water pump replaced yesterday (£498 at independent).

 

1st pic shows where the impellar is covered to reduce the output of the pump while the engine is warming up.  My pump had stuck in this position.

 

2nd pic shows how it looks when the impellar is not covered.

 

Hope this sheds more light on the problem

Edited 15 December, 2018 by lard-ajc

[Timbo_SKUD]

Hi everyone, 

 

I saw this on the forum and thought I would reply. 

 

• 2014

• 1.6 TDI (CLHA)

• Approx 96,000 miles

•Dealer response / warranty - I didn’t take it to a dealer due to age and mileage!

 

I first noticed a belt squeak noise before going on a drive, had a quick look and didn’t think it was auxiliary belt related. When I came back I lifted the cam belt cover slightly and could see the water pump, every now and then stop (although the belt was still running). The car has done around 96000 miles so knew this was something that needed to be done in the near future. I stripped the car down and the water pump was solid. I took a video which I will try and post, also some photos of rubber build up on the pump pulley. If any ones is going to try and attempt this repair, be warned the cam belt cover is an absolute bitch to get off due to a/c pipes and dpf in the way. With the engine mount off I lowered the engine, it helped slightly but was still a struggle! I had no coolant loss, rough running or temp rise, only symptom was the belt noise. New belt and pump fitted and every thing seems ok now. I hope this helps someone in a similar position! 

[Vink17]

So I also had this unfortunate incident during the holiday season, and I am still waiting for Skoda Official Dealer (AMAG Switzerland) to fix the car.

 

• Year of registration: 2013

 

• Engine: 2.0 TDi

 

• Mileage when fault occurred: 59K KM

 

• Dealer name & response (i.e. "don't want to know"/"yep, they all do that"/other): Water pump broke, but still need to verify after opening the car.

 

• Warranty or goodwill contribution? Nothing, Estimate of 1600 CHF  . No Contribution at all.

 

• Any other info. (Full Skoda service history/independent?) Full Skoda service.

 

Does it seems the normal price to fix water pump? It seems like they are somehow over charging?

 

[Jon TDI]

2014 2.0 TDI vRS CUPA engine.

38792 miles.

My coolant level warning light has come on a few times in the past couple of weeks.

The first time was just after it had been serviced , so I immediately returned to the garage for them to check it out.

There was no overheating & the coolant level was fine.

Not entirely sure what’s going on here.

Is this a failed water pump or just a faulty coolant sensor?

[Timbo_SKUD]

12 minutes ago, Jon TDI said:

2014 2.0 TDI vRS CUPA engine.

38792 miles.

My coolant level warning light has come on a few times in the past couple of weeks.

The first time was just after it had been serviced , so I immediately returned to the garage for them to check it out.

There was no overheating & the coolant level was fine.

Not entirely sure what’s going on here.

Is this a failed water pump or just a faulty coolant sensor?

 

What did the garage say? We’re there any fault codes logged? And has it only happened the once so far? 

[Jon TDI]

24 minutes ago, Timbo_SKUD said:

 

What did the garage say? We’re there any fault codes logged? And has it only happened the once so far? 

 

Garage said no codes found, coolant level fine. If it was overheating then it would be a failed water pump, so just keep an eye on it.

It's happened three times so far after the service. 

[Timbo_SKUD]

Mine didn’t have any warning lights on and the level was fine, drove ok, only thing was the start of some belt squeak which made me look into it, if it wasn’t for that I wouldn’t have known. All you can do is keep an eye/ear open, sorry I can’t be of much more help than that! 

[JamesVRSmk3]

No longer own my 2014 vRS (TDI) but just happened to stumble across this thread.

 

Mine had the same leak a few weeks before I handed my car back under VT in 2017. They said there wasn't a leak and it was just 'using' coolant when I visited the dealers under warranty. I couldn't be bothered pressing them as I knew I was giving the car up so it went back with the fault - hopefully the new owner didn't have to pay for the repair! Think the mileage was around 45k at the time. Reg was GL14 F** in green.

[Vink17]

On 03/01/2019 at 08:44, Vink17 said:

So I also had this unfortunate incident during the holiday season, and I am still waiting for Skoda Official Dealer (AMAG Switzerland) to fix the car.

 

• Year of registration: 2013

 

• Engine: 2.0 TDi

 

• Mileage when fault occurred: 59K KM

 

• Dealer name & response (i.e. "don't want to know"/"yep, they all do that"/other): Water pump broke, but still need to verify after opening the car.

 

• Warranty or goodwill contribution? Nothing, Estimate of 1600 CHF  . No Contribution at all.

 

• Any other info. (Full Skoda service history/independent?) Full Skoda service.

 

Does it seems the normal price to fix water pump? It seems like they are somehow over charging?

 

Finally after 2 weeks they have fixed my car.

 

I will be getting it tonight and will post the cost breakdown which I think is outrageous.

[harrycolonicJR]

• Year of registration: 2015

 

• Engine: 1.6 TDi

 

• Mileage when fault occurred: 59,000 miles

 

• Dealer name & response (i.e. "don't want to know"/"yep, they all do that"/other):  Henrys Skoda, Glasgow. bring it in for a look, no mention of known fault

 

• Warranty or goodwill contribution? Contribution, reduced my cost to £205 - didn't change timing belt though

• Any other info. (Full Skoda service history/independent?) mixed service history

[Galant]

• Year of registration - December 2013 (very early vRS TDi Estate mk3 without the flat bottomed steering wheel!)
• Engine - 2.0 vRS diesel
• Mileage when fault occurred - 36,000
• Dealer name & response (i.e. "don't want to know"/"yep, they all do that"/other) - Blade Skoda group, diagnosed over phone still under 1 year used car warranty (despite me being 2nd owner in warranty period). Happy to replace free of charge.
• Warranty or goodwill contribution? - warranty replacement, but annoyed I wasn’t given option to have cam belt changed at same time.
• Any other info. (Full Skoda service history/independent?) - Full Skoda service history, approved used sale at 3 years old, I was 3rd owner (2nd in warranty period)

[jwhatley]

• Year of registration - Late 2014 (64 plate)
• Engine - 2.0 vRS diesel
• Mileage when fault occurred - 49,000
• Dealer name & Response - Lookers Skoda, Guildford, were aware of the “TIP?” that covered the pump. Confirmed within the diagnostics charge. Decided to replace cambelt and tensioners as due in 6 months whilst in there. 
• Warranty or goodwill contribution? - Goodwill of 25% off the parts/labour for the water pump through dealer network, SUK not interested in providing any coverage. 
• Any other info. (Full Skoda service history/independent?) - Full Skoda service history.
• Paid £413 all in for water pump and Cambelt replacement including initial diagnostics charges. 

[RobH1984]

On 04/11/2018 at 10:41, RobH1984 said:

Had mine replaced yesterday on my Mk3 VRS Diesel DSG. Car was 6 months out of warranty, details as below:

 

May 2015 car, factory built to order during April 2015 (cost over £30K with all options on it)

2.0TDI VRS

40100 miles

Lancaster Skoda Milton Keynes

Full Skoda history. Bought new from this dealer and serviced there every time. incl. all recommended additional (brake fluid change etc..). Car has been nowhere else except for tyres. I also have Skoda assistance extended for 2 years after first 3 years which came with it. Didn't take out the extended warranty because its been so reliable, in fact, best car I have ever owned until last week :(

 

Happened whilst my wife was driving, she pulled over straight away and switched it off and called me. I told her to leave it 5 mins and restart it, problem gone so she went home and got Skoda assistance out from there. Bloke who came out knew the problem straight away, recommended replacement water pump. Took to garage next day after telling them it needed a new one, I got it to replicate the fault with a  little enthusiastic driving on my way to the garage....

 

When I dropped it off told a diagnostic was £72, fair enough

 

Got a call saying water pump had failed. Cost to replace £600, to get cam belt and water pump done as package was quoted at £480. At this point I started to vent a little frustration about the situation and was asked to wait whilst the dealer spoke to somebody about the warranty. Called back 10 mins later to offer 70% off labour and 50% off parts, confirmed I wanted the CAM belt doing. So I am thinking the whole job is going to cost somewhere around £250. I asked for confirmation and he said he needed to check it all so would email it to me (this never arrived).  Got a call later saying car would not be ready that day, but I could pick it up on Saturday.

 

Go to collect on Saturday and get presented with a  bill for £435 WTF. It was a different guy on the service desk and to be fair at that point he could not do anything as he didn't know the history, and its Saturday morning and nobody else is around. I needed the car so had to pay (at this point I was already 30 mins late for my sons 4th birthday party and my wife is going nuts as she is looking after 30 kids on her own!). He put a note on the job sheet saying I had reluctantly paid and that the dealer manager will call me on Monday. So I wait for a response, now they have my money I feel pretty powerless....

 

I will be picking up the dodgy quote with the dealer manager and the premature water pump failure with Skoda UK.

 

Ironically I was about to order a Superb Sportline 280TSI @ just over £40k. Based on the result of the next 48 hours I may well be taking my business elsewhere.... Especially as this is a known issue (I find out now after doing some research)

 

 

After a number of weeks I have got my next 2 services credited. One by SKODA uk and one from Lancaster Milton Keynes. Equivalent value to the money spent on the fix (ish). No admission of liability, in fact they are compensating me because of the poor communication. Either way feel it’s a bit of a result given where I was at the beginning and my cam belt is now not due for 5 years. Keep plugging away guys. Eventually they will offer you something and something is better than nothing. New pump is a different part number btw...

[IJWS15]

On 27/07/2018 at 06:17, pist0nbr0ke said:

 

Late post but just seen this and parted with the car 2 years ago

• Engine 2.0 TIi 150 registered 2015

 

• Mileage when fault occurred - 36000 approx at second service in 2016.

 

• Dealer name & response (i.e. "don't want to know"/"yep, they all do that"/other) Skoda Stourbridge - found signs of failure and fixed it under warranty.  I hadn't noticed anything.

 

• Warranty or goodwill contribution? Warranty

 

• Any other info. (Full Skoda service history/independent?)  FSH, Lease car, parted with it April 2017

[luckylucan]

Hi all, first post on here.

Had the Haldex oil change today on my 2016 Scout (£79)  23000 miles today, plus first MOT.

When the time came to settle the bill they told me they would require the car for two days because the coolant was contaminated.

This was spotted during the routine (free) inspection ie :- it was the wrong colour.

This will be done under warranty (Phew!)

What do you think Lads &Lasses ? Two days! Anything to do with the water pump ?

Booked in for the 4th March, will let you know the outcome.

[Steveyboy]

On 26/08/2018 at 11:53, JohnnyType2 said:

OK, so replaced mine along with the belt kit, my pump is the electronic one. I have CUPA engine at 65K i believe the recommendation is to change between 60-80K.

I had a squeak/chirp when the car was warming up which was most likely a tensioner and made me a bit nervous. so did the whole thing including labour was £360, this is exactly the same price as Audi charge for the water pump replacement at a dealer but i have the belt kit done as well. It takes about an hour to recharge the system and need software which a lot of independents don't have so would likely need done at a dealer. Anyone in/near Belfast i can recommend a good independent garage for this type of work.

 

Hi mate where did you get this done? As I have a coolant loss at can only think it's gona need a new pump and timing belt.

 

Thanks

[JohnnyType2]

7 hours ago, Steveyboy said:

 

Hi mate where did you get this done? As I have a coolant loss at can only think it's gona need a new pump and timing belt.

 

Thanks

Steven Sloan, ill get his FB page for you as he's moved to bigger premises, used to be Central Park Mallusk, hes an audi master mechanic and has all the VAG tools for the recharge job.

[alladin1616]

I didnt see this issue yet, but as the car is now almost 5 years and is at 50k miles, I replaced the timing belt and water pump yesterday. It only needed an oil change service but the guy at the service center said it may be good idea to replace the timing belt also (maybe because I asked him to check the state of it as part of the free visual inspection).

£650 for oil change + 4 wheel alignment + timing belt + water pump + fixing the rear windscreen washer. 

 

I hope I get around 100k before I need to worry about new timing belt/water pump. 

[Russ77]

1 hour ago, alladin1616 said:

I didnt see this issue yet, but as the car is now almost 5 years and is at 50k miles, I replaced the timing belt and water pump yesterday. It only needed an oil change service but the guy at the service center said it may be good idea to replace the timing belt also (maybe because I asked him to check the state of it as part of the free visual inspection).

£650 for oil change + 4 wheel alignment + timing belt + water pump + fixing the rear windscreen washer. 

 

I hope I get around 100k before I need to worry about new timing belt/water pump. 

The timing belt/pump interval is 130K or 5 years so you were due a timing belt anyway

[batemansxxxb]

Octavia 2.0tdi 2014 - 14 plate

Not sure if mine is a water pump issue, first occurrence was just after picking it up after service, from cold driving home on the motorway & noticed the temp gauge was rising over 90 to about the 2 o clock position, then it started to go back to 90 again, thought nothing of it until Sunday morning driving down the A1 after about 30 miles the temp gauge started rising over 90 to about the 2o clock position, again after a short while it went back to 90, later on after standing all day, was on the way home from Rotherham, got stuck in traffic for about 10 mins, then driving up the motorway the overheat warning came on, so stopped & turned off the engine, lifted the bonnet & the coolant level was normal no steam, didn’t appear to have overheated, turned the engine back on & the temp started going back down to 90 again,then drove home -about 100 miles without a problem,got me thinking it might be an electrical fault, but  booked it in at a local vw specialist for tomorrow to find the cause of the issue

[daftbugga]

Hi batemansxxb

the above sounds very much like what I had in December.

2015 MK 3 TDI 78K miles, Temp gauge always sat at 90 no matter what till 1 day on the M1 I noticed it had gone to 100 but settled at that for a few miles then rapidly went to 110 and settled there ,  looking to get off preferably on the slip road nearby when temp very suddenly dropped back to 90 faster than it had gone up.

Scare over I carried on watching temp gauge like a hawk , close to next junction rise in temp happened again exactly same as first time it happened so i pulled off the motorway knowing there's a layby close to roundabout , waiting to turn in temp had gone to 120, by the time I had parked up radiator fans were roaring away but temp had rapidly dropped back to 90.

 

This or similar happened many times in a week car went in for a a water pump & cambelt cost £345 car has been fine since.

 

[luckylucan]

On ‎18‎/‎02‎/‎2019 at 22:26, luckylucan said:

Hi all, first post on here.

Had the Haldex oil change today on my 2016 Scout (£79)  23000 miles today, plus first MOT.

When the time came to settle the bill they told me they would require the car for two days because the coolant was contaminated.

This was spotted during the routine (free) inspection ie :- it was the wrong colour.

This will be done under warranty (Phew!)

What do you think Lads &Lasses ? Two days! Anything to do with the water pump ?

Booked in for the 4th March, will let you know the outcome.

 

UPDATE

Took the car in early Monday (4th) morning. The lady on the service desk told me that Skoda wanted the system flushed five times and handed me the keys to a Karoq with only 260 miles on the clock and 30 miles range in the tank!

Got my car back next day, work completed + new header tank fitted +car washed. Thank you D M Keith, Leeds.

I thought that my car at three years old was up there with all the modern gadgetry etc. BUMP! Brought back down to Earth, how things have moved on in just three years.

Still prefer my car though.