Ordered my with skoda 20 may,told 16 September,then 4 October and now 5 November.just hope what's the earlier post saidproduction is back underway.my car is mk 4 diesel  dsg  4 x4 estate.how many chips these car needs I donot know compared to hybrid or full electric car.like everyone else fingers crossed we get our cars this side of Xmas.

I ordered in March and for the past month, Skoda UK have been telling me my car has an unconfirmed build week of 23rd Aug (that's now next week). Just 2 days ago I was told it was still an unconfirmed build date and they won't know if it's going ahead until next week.

 

Surely even in this world of component shortages they should be able to predict the vehicles they will be building 1 week in advance... Even if they are destined for storage and completion later. 

For me personally this is the first and last skoda i will ever buy...

i dont care if they have delays or lack parts. The fact they prioritize cars just to meet certain stuff means they dont value me as costumer.

I told my local dealer i need the car by certain date... what they offered was to make discount on rent a car... not even thinking of making me happy to get a car just for the trip for free...

they specifically put those long contract times 120 150 days... so they dont have to give you anything...

I dont feel valued as a costumer at all... which for me is important.

 

For sure other members here feel the same... many missed trips unhappy faces not knowing when... changes in delivery times...

 

For me its all disappointing experience... the happiness is gone.. the excitement as well

To be honest I’m sick of people moaning about delivery times. If you’re expecting things to arrive as fast as they did pre-covid you are delusional. Everything is still up in the air and will be for a long time. Shortages of many things are expected to last well into 2022, especially electronics but loads of manufactured goods too. 
I am sure the dealers/manufacturers are pulling their hair out trying to get these things sorted but a lot of it is out of their hands. It doesn’t help with customers constantly badgering them who appear to be wilfully ignorant of the times we live in. 

My advice? Accept it isn’t going to come on time and plan accordingly and stop complaining OR cancel your order and get something else. It’s not a life and death thing, it’s just a holiday you are going on, be grateful you are able to even think about doing it, there’s a lot of people in much worse situations right now. Get a grip.  
 

At least if you cancel my car can have the chips which would have gone in yours…. 

Edited 20 August, 20214 yr by MiniNinjaRob

No need for a 'Black hole' system in 2021 with Social Media & the Internet and even 'home workers' being part of the system and not 'building cars'.

Simple press releases are good, 

Personal messages are even better, and Sales Executives that are not being cheeky or rubbering you because they are busy filling in 'Customer Satisfaction surveys'.

 

'Simply Clever'. 

 

 

31 minutes ago, MiniNinjaRob said:

To be honest I’m sick of people moaning about delivery times. If you’re expecting things to arrive as fast as they did pre-covid you are delusional. Everything is still up in the air and will be for a long time. Shortages of many things are expected to last well into 2022, especially electronics but loads of manufactured goods too. 
I am sure the dealers/manufacturers are pulling their hair out trying to get these things sorted but a lot of it is out of their hands. It doesn’t help with customers constantly badgering them who appear to be wilfully ignorant of the times we live in. 

My advice? Accept it isn’t going to come on time and plan accordingly and stop complaining OR cancel your order and get something else. It’s not a life and death thing, it’s just a holiday you are going on, be grateful you are able to even think about doing it, there’s a lot of people in much worse situations right now. Get a grip.  
 

At least if you cancel my car can have the chips which would have gone in yours…. 

You sound like someone that is working or supporting them.

 

1st of all they made multiple promises to people  and that was before the contract. Many examples here...

2nd of all they cant even make an estimate given a world where there are tracking numbers for thongs from ali-express... come on... really? car build week 30 estimated completion week 40... or keep you posted on progress like a valued costumer...

3rd no way to back out here 10% 3000 euro lose

 

 

1 hour ago, MiniNinjaRob said:

To be honest I’m sick of people moaning about delivery times. If you’re expecting things to arrive as fast as they did pre-covid you are delusional. Everything is still up in the air and will be for a long time. Shortages of many things are expected to last well into 2022, especially electronics but loads of manufactured goods too. 
I am sure the dealers/manufacturers are pulling their hair out trying to get these things sorted but a lot of it is out of their hands. It doesn’t help with customers constantly badgering them who appear to be wilfully ignorant of the times we live in. 

My advice? Accept it isn’t going to come on time and plan accordingly and stop complaining OR cancel your order and get something else. It’s not a life and death thing, it’s just a holiday you are going on, be grateful you are able to even think about doing it, there’s a lot of people in much worse situations right now. Get a grip.  
 

At least if you cancel my car can have the chips which would have gone in yours…. 

I do agree with this. I work in bisness where we install devices to customer premises. Every place is selling empty shelfs because of covid. It can't be a suprise that it affects cars.

 

Yeah, well maybe car makers could be more straight about it and say that they have delays. But i believe they have thousands of orders in and they cant invidually report to everyone.

 

I myself am just lucky to order my car now. Dealer said i can have it in 3 months. I asked VW about Golf delivery times. They said that at the moment its undefined. 

1 hour ago, peshetoman said:

You sound like someone that is working or supporting them.

 

1st of all they made multiple promises to people  and that was before the contract. Many examples here...

2nd of all they cant even make an estimate given a world where there are tracking numbers for thongs from ali-express... come on... really? car build week 30 estimated completion week 40... or keep you posted on progress like a valued costumer...

3rd no way to back out here 10% 3000 euro lose

 

 

You should be working for them giving you have all the answers for their problems

 

The car industry is not the only business that is having a lot of problems due do covid!

 

How should they keep you posted on progress? If they give you a confirmed built date you would get even more crazy when they dont keep it due to shortage of parts! If you read some of the articles posted here you could read that when they hit 50.000 cars on parking waiting for chips they will have to shut down production again due to cash flow and liability.

1 hour ago, MiniNinjaRob said:

To be honest I’m sick of people moaning about delivery times. If you’re expecting things to arrive as fast as they did pre-covid you are delusional. Everything is still up in the air and will be for a long time. Shortages of many things are expected to last well into 2022, especially electronics but loads of manufactured goods too. 
I am sure the dealers/manufacturers are pulling their hair out trying to get these things sorted but a lot of it is out of their hands. It doesn’t help with customers constantly badgering them who appear to be wilfully ignorant of the times we live in. 

My advice? Accept it isn’t going to come on time and plan accordingly and stop complaining OR cancel your order and get something else. It’s not a life and death thing, it’s just a holiday you are going on, be grateful you are able to even think about doing it, there’s a lot of people in much worse situations right now. Get a grip.  
 

At least if you cancel my car can have the chips which would have gone in yours…. 

Where else can we vent our anger and\}##{} off feeling.skoda is not telling anybody anything..so we resort to briskoda web site to read what everyone else is thinking.also for any little bits of information that can calm us all down.so I don't know why you are sick of people moaning .the easy way for you is don't read the thread about delivery times and that should help you .then the rest of us can continue moaning about our orders.thank you

15 minutes ago, timster said:

I do agree with this. I work in bisness where we install devices to customer premises. Every place is selling empty shelfs because of covid. It can't be a suprise that it affects cars.

 

Yeah, well maybe car makers could be more straight about it and say that they have delays. But i believe they have thousands of orders in and they cant invidually report to everyone.

 

I myself am just lucky to order my car now. Dealer said i can have it in 3 months. I asked VW about Golf delivery times. They said that at the moment its undefined. 

I agree that delays will be with us for long time, but I too get upset when dealers refuse to be honest by pretending that something is on time rather than telling a customer straight that it could be many months.

 

There is a balance between keeping an order, vs a very unhappy customer because they could have cancelled and got something else promptly if truth had been properly explained 

 

3 hours ago, MRI said:

You should be working for them giving you have all the answers for their problems

 

The car industry is not the only business that is having a lot of problems due do covid!

 

How should they keep you posted on progress? If they give you a confirmed built date you would get even more crazy when they dont keep it due to shortage of parts! If you read some of the articles posted here you could read that when they hit 50.000 cars on parking waiting for chips they will have to shut down production again due to cash flow and liability.

I dont work for companies that see their customers as $$.... a company is build by 2 factors : workers and customers. If you dont value both you are destined to fail...

 

Again i dont care if they have problems or cant deliver. I care for transparency. Dont make promises and be honest with your customers. They could have done a page to check your status and show you the number you have in the Queue... but they wont do it... $$$$

14 hours ago, SurreyJohn said:

I agree that delays will be with us for long time, but I too get upset when dealers refuse to be honest by pretending that something is on time rather than telling a customer straight that it could be many months.

 

There is a balance between keeping an order, vs a very unhappy customer because they could have cancelled and got something else promptly if truth had been properly explained 

 

Perhaps dealers could be more straight with the delivery times. But i believe they even feed the information they get. So the issue might be somewhere above, maybe in imports.

Not sure why VW told me that Golf delivery time is undefined since they pretty much use the same parts as Skoda, which claims to have 2-5 month delivery.

 

 

https://www.world-today-news.com/skoda-auto-has-started-storing-cars-at-the-airport-that-it-cannot-complete-thousands-of-chips-are-missing

 

The same parts but VW Group can prioritise VW, or Audi or even Seat as they want and by profit of finished cars, even by getting lower emissions cars out and first registered.   Skoda only deliver around 1 million cars globally per year before Covid.  Small fry in the scheme of things, and in the UK less than 80,000 Skoda first registered in a good year.  A few thousand of them are new cars for Dealerships / ex management cars and not going out to normal ownership of lease companies or private buyers.   So these are the first 'used cars' sold and give a false depreciation that guides and magazines then use.  Lower depreciation than real world like actually when a person that buys a new car but needed to sell it soon like after a few months without trading in, they know it is not the true depreciation the guides show. 

Edited 21 August, 20214 yr by e-Roottoot

17 hours ago, Joss1733 said:

Where else can we vent our anger and\}##{} off feeling.skoda is not telling anybody anything..so we resort to briskoda web site to read what everyone else is thinking.also for any little bits of information that can calm us all down.so I don't know why you are sick of people moaning .the easy way for you is don't read the thread about delivery times and that should help you .then the rest of us can continue moaning about our orders.thank you

Why are you “angry”? It’s only a car, if that’s the sort of thing you get angry about maybe you should see a professional therapist. 

Delivered, 6 months waiting. 1.5 tsi dsg

Mininin I see you are not getting the message I put on here.nobody has to read the thread if they dont want to.if not interested just read it and then leave with out any message.my last post to you,thank you

Congrats @kajima!

Looking forward to seeing some pics in the picture thread

Today Ordered a hatch vrs in white with DCC and Canton . Been told March for 22 plate . Can't wait. 

19 minutes ago, Kingelk said:

Today Ordered a hatch vrs in white with DCC and Canton . Been told March for 22 plate . Can't wait. 

Race is on, Ordered RS iV today. 

 

When is your estimated delivery? Not sure what "March 22 plate" stands for :p

Estimated delivery is march 2022.  Assume you're not based in UK.  Here in the UK plates registration changes twice a year.   March and Sept . So it will be registered as March 22 car. 

Am wondering whether to order a new 1.4IV or not, if it takes 8 months to arrive.

My wife was also thinking of going hybrid and selling her 2018 Fabia, she was offered £10k P/X on a Hyundai Kona Hybrid, the dealer asked what colour and model she wanted: 30 seconds later she was advised that the car was already built and is confirmed for delivery in the UK in November. Hyundai do not offer pages of options, you buy the one with the options installed.

Come November we will see if it does arrive as promised.

1 minute ago, ajw1100 said:

Am wondering whether to order a new 1.4IV or not, if it takes 8 months to arrive.

My wife was also thinking of going hybrid and selling her 2018 Fabia, she was offered £10k P/X on a Hyundai Kona Hybrid, the dealer asked what colour and model she wanted: 30 seconds later she was advised that the car was already built and is confirmed for delivery in the UK in November. Hyundai do not offer pages of options, you buy the one with the options installed.

Come November we will see if it does arrive as promised.

Hyundai/Kia had less problems with shortages, but I wouldn't compare them to Škoda in terms of car quality. Test drove a Sportage and the DCT logic was so bad it felt like the clutch kept slipping on a brand new car, not to mention jerky starts. Interior also looks 10 years old.

 

Maybe the new 2022 Sportage or Tucson would be better in terms of interior, but with the amounts of gloss black I wouldn't bet on it.

 

It depends on what you want/need. If I wanted a plug-in hybrid I would actually go for a Tiguan at the moment. It's an older VAG model so it doesn't have the new Golf/Octavia/Leon problems and it's a best seller for a reason.

5 minutes ago, zetzet said:

Hyundai/Kia had less problems with shortages, but I wouldn't compare them to Škoda in terms of car quality. Test drove a Sportage and the DCT logic was so bad it felt like the clutch kept slipping on a brand new car, not to mention jerky starts. Interior also looks 10 years old.

 

Maybe the new 2022 Sportage or Tucson would be better in terms of interior, but with the amounts of gloss black I wouldn't bet on it.

 

It depends on what you want/need. If I wanted a plug-in hybrid I would actually go for a Tiguan at the moment. It's an older VAG model so it doesn't have the new Golf/Octavia/Leon problems and it's a best seller for a reason.

The Kona has about the same amount of scratchy plastic as the Octy, I'd say the quality was not dissimilar, she wanted a smaller hybrid about the same size as her Fabia which has covered just 8k miles since march 18. she liked the way it drove and to be honest I thought the infotainment was much better than the Skoda one, far more intuitive  and it had actual buttons for heating and fan etc . She looked at many similar cars and choose the Kona. Better value than most and a far better deal. 

If she's happy so am I .

1 minute ago, ajw1100 said:

The Kona has about the same amount of scratchy plastic as the Octy, I'd say the quality was not dissimilar, she wanted a smaller hybrid about the same size as her Fabia which has covered just 8k miles since march 18. she liked the way it drove and to be honest I thought the infotainment was much better than the Skoda one, far more intuitive  and it had actual buttons for heating and fan etc . She looked at many similar cars and choose the Kona. Better value than most and a far better deal. 

If she's happy so am I .

Well I can't say anything about the Kona, it's a smaller model so I wasn't looking into it. Also maybe their hybrid system works better than just petrol+DCT combo. I agree on the infotainment and climate though. If Octavia didn't have wireless android auto it would be a disaster, now it was just mildly annoying. 

 

On 21/08/2021 at 16:29, Joss1733 said:

Mininin I see you are not getting the message I put on here.nobody has to read the thread if they dont want to.if not interested just read it and then leave with out any message.my last post to you,thank you

Just trying to help you. If you are stuck waiting for the car why raise your stress levels about it? Getting angry does nothing, it’s negative and damaging and won’t do you any favours with the dealer if you show that anger to them. 
And if you’re expecting no one to disagree with you on the internet then you’re in for a big shock. 😂😂