1.8TSI and 2.0TSI engine failures

[bullett]

So, after some back and forth I've reached an agreement with Skoda for them to pay half. They wanted confirmation of the servicing I'd had done and the type and brand of oil, both of which I had and met their requirements.

Not ideal but I don't have the time or money (or balls) to take this to court and end up with nothing and the cost is similar to what I was expecting to pay an indie to do a repair and I'll be getting a new engine with a warranty.

 

I think that counts as a positive outcome.

[Nobafett]

So, after some back and forth I've reached an agreement with Skoda for them to pay half. They wanted confirmation of the servicing I'd had done and the type and brand of oil, both of which I had and met their requirements.

Not ideal but I don't have the time or money (or balls) to take this to court and end up with nothing and the cost is similar to what I was expecting to pay an indie to do a repair and I'll be getting a new engine with a warranty.

I think that counts as a positive outcome.

[Nobafett]

So, after some back and forth I've reached an agreement with Skoda for them to pay half. They wanted confirmation of the servicing I'd had done and the type and brand of oil, both of which I had and met their requirements.

Not ideal but I don't have the time or money (or balls) to take this to court and end up with nothing and the cost is similar to what I was expecting to pay an indie to do a repair and I'll be getting a new engine with a warranty.

 

I think that counts as a positive outcome.

Not bad at all. As you were in a similar situation to me, I'd appreciate a few more details if you don't mind. They also told me that I'd had it serviced outside of the dealer network, but offered me nothing. Feel free to pm me. Thanks.

[gadgetman]

Try:

Email

[email protected]

(Please use the subject 'Watchdog Interventions'.)

[mcdeli]

Sorry if this has already been posted ..... Found this link for the 1.4Tsi it sounds suspiciously like the problem with the 1.8 and 2.0Tsi .....

 

http://www.adamlewin.co.uk/vw-mk5-golf-tsi-engine-timing-chain-problem/

Yeah, we had this a little earlier in the thread. Even though the thread is title 1.8 and 2.0 TSI, similar problems are reported with the other VAG TSI engines.

[220]

im not sure how good it is but skoda have changed their extended warranty it is now to 100,000 miles and is done in house by VW. https://www.insurewithskoda.co.uk/Products/

[fulhamfcboy]

So, just found this thread ahead of a post I put in the forum.   I would like to take any preventative action I can to avoid this failure, therefore could someone possibly answer the following:

 

1.)   If I take it to the garage,  I can get the dodgy parts replaced with replacement, better designed parts, correct?

 

2.)  How much would the above likely cost me?

 

3.)  Is it better to go to a dealer, or an independent specialist for this?   Can anyone recommend a reputable garage in the Surrey/South London area who will understand the problem and what needs doing to remove the risk?

 

Thanks so much in advance, Tom.

[220]

yes but the new parts arent 100% . what year engine is it as you might have the latest revision already. to check engine year there is a sticker on the side of the engine iirc on the left side looking at the engine from the front.

 

iirc between £600-1200 depending on specialist or dealer.

 

if you go skoda you will get 2 year warranty on parts but it only covers the parts fitted if the new tensioner goes and writes the engine off they will only cover the tensioner.

[lifesaver112]

I have the dreaded ccza engine. I am only just reading this forum now. I have ordered a new engine (recon) and am awaiting it's delivery. My car is not at a skoda dealer. I rang two who didn't mention any known fault after i TOLD THEM I HAD BENT VALVES. my mechanic has said he saw nothing wrong apart from the valves and hence advised new engine. Please help!! It happened completely randomly on starting car. no noise no nothing. just wouldnt start. i had cause to take car to dealer in 2013 for occasional revving whilst parked and i wasnt touching accelerator. had it serviced at german motorworks and most recently at kwik fit. 

 

Am i doing wrong thing getting new engine?

What help may skoda give me?

 

Any help please from a humble paramedic who know's nothing about cars!!

 

HUGE THANKS

[Nick_H]

Hello mate. You need to at least call Skoda and speak to them. No harm in trying..... From others experience it appears they are big on brand loyalty. If you have had Skodas from the Dealer Network in the past and had them serviced by Skoda etc.

 

For the cost of a call though it has to be worth it ....

 

Good luck !

[lifesaver112]

Thanks!! I am on the case!! Awaiting a response!! This is my fourth octavia in a row.....Stupidly upgraded from a 2006 vrs to the new model in 2011....havent heard anything bad about the perfectly good car I got rid of!! I have no skoda service Hx and the car isnt at a skoda garage at the minute. I am still going down the faulty tensioner avenue with them. Fingers xed!! Thanks.

[lifesaver112]

Time for my story.  2010 TSI vRS

 

A very long post if you read the detail, but the summary gives the gist.  Hope its useful.

 

I would just say

to marcinp: please take care, your symptoms sound like mine, which turned out to be oil starvation, not timing chain related.

to everyone else: thank you for this extremely informative thread.

 

Oh, and PS, if anyone wants a 2010 Octy VRS TSI, mine is now a good 'un again...

 

Summary

Owned from new.

FSSH.

Ticking noise at 25,000 miles, bad enough to report at 45,000 miles, became a rattle at 59,000 miles, then loud rattle at 63000 miles, noticeable at start up for a few seconds, finally car cut out during travel (69000 miles)

Very loud, nasty rattle when attempting to restart.

Diagnosed as oil starvation causing camshaft bearing failure.

New engine fitted.  I paid £2000 after Skoda goodwill and quite a lot of arguing

 

Detail

When the car was new it sounded very quiet - a bit too much like a hairdryer for my liking for a sporty car.  But...

Around 25,000 miles I became aware of a ticking noise which I could hear at idle.  It was explained away as some sort of small valve which is involved with emissions control systems.

The engine progressively became noisier until (around 2 years ago; just out of warranty :S  ) I asked the dealer to listen to the noise carefully.

It was still a ticking noise, but was clearly audible inside the car at idle.

"No fault found", says the service invoice.

 

The noise got gradually worse until it could be described as a rattle.  Reported at service ~45000 miles - again "no fault found".

Then, by ~59000 miles, the noise was a rattle, clearly audible inside the car, and was often most pronounced at startup, when it would last for a very short time (estimate 0.5 - 1.5 seconds.)

 

Worrying about the timing chain tensioner reputation, I took the car to local dealer, who has serviced it all  its life, specifically to listen to the noise, in my presence.

They acknowledged it was noisy, but said "they all sound like that" and showed me a scirrocco with the same engine.  To me, the VW sounded quieter than mine (although still more "rattly" than a petrol engine should IMHO), we had a difference of opinion about it and the dealer wanted £75 to put my car on a diagnostics machine.  I didn't feel that the computer would be able to listen to the noise any better than me, so declined the offer, especially given that the dealer assured me that "they all sound like that".

I got them to write on the record that they didn't think there was a fault and left it at that.

 

With hindsight, I should perhaps have taken out a third party warranty at that point...

 

Anyway, I was cruising along at 60mph one morning (@69000 miles)when there was a sudden increase in the noise level, now a harsh clattering.  It sounded like a clutch bearing had gone or something, but I quickly identified the noise as being engine speed rather than road speed related.

The car was driving OK, so I took care to keep control and move progressively to a halt, without sudden manoeuvres.

But the car was ahead of me and cut out.  I dipped the clutch and rolled to a convenient lay-by and awaited my recovery service.

The car did restart, but sounded very clattery and no-one wanted to let it idle in that condition, so it was stopped again.  But, because it had started at all, I figured it probably wasn't catastrophic chain/tensioner failure

The car was recovered to the servicing dealer and dumped in disgrace in their forecourt.

 

After authorising £375 spend for examination of the cylinder head, with endoscope and disassembly, it was found that the timing chain and tensioner was not the issue, but that oil starvation had caused overheating and disintegration of at least one of the camshaft bearings.  Because there were bits of metal in the oil, the dealer could not be sure that there wasn't any metal in the oil galleries and recommended engine change.

 

(interlude: I'd just like to point out that I had not received any low engine oil warnings; I don't believe in economising on stuff like that...)

 

I had many discussions (and one or two arguments) over the ensuing weeks with both the dealer and SUK customer services and knocked the total cost to me (the £375 was waived) down from an initial £2950 to £2000.

 

I discussed SOGA with my local solicitor and he felt there was limited chance of success in court with a car breaking down out of warranty period & out of warranty mileage, but he felt that I may have some comeback against the dealer for negligence given that I had reported the noise on three separate occasions.  TBH, in the end I got fed up with the whole thing and authorised the repair.

 

The car now sounds like a hairdryer again, so I know I was right about there being a fault all along.

 

The car's driving nicely again but I'm very disillusioned with VAG as a result of this experience and will be expecting some very strong persuasion to stay with the brand when the time comes to change.

 

On the bright side, the supercharged, air suspended Jag (105,000 miles) that I was using during the Skoda's downtime worked absolutely perfectly and soothed my ruffled feelings after every single day.  And it was silent at idle, despite also having chain driven cams....(I hear Jaguar learned their hard lesson about timing chain tensioners a while ago)

 

Hope this essay is useful to, erm, someone...

 

Otherwise I just wasted a load of good sleeping time.  Night night.

I am in a very similar situation. I take it that was for a reconditioned engine?

[briskycat]

my mechanic has said he saw nothing wrong apart from the valves and hence advised new engine.

I don't get it. If only the valves are bent, why hasn't he advised replacing just the valves? A new engine seems like an overkill to me.

[lifesaver112]

he said because you dont know what caused it and it could therefore happen again and after hearing on here how everybody elses died mine done exactly same thing! just spoke with skoda 3.6k new engine, 500 labour plus vat with 25percent off!! Not bad If I hadnt already got it elsewhere and had engine on way. I'd of had guarentee with skoda too. gutted in a way. ah well!! At least I've found the forum.....too bloody late though!!! Story of my life!! Thanks for reply.

[Onza]

Hi, Lifesaver,

The phrase "new engine" was originally used in the offer Skoda UK made to me, but within a day, this was clarified as meaning "remanufactured engine".

TBH I had got fed up with arguing and wanted to draw a line under the situation, so I just accepted the change from new engine to remanufactured engine, on the basis that there was 2 year warranty on whatever Skoda fitted.

 

Good luck with your own situation.

 

All the best.

[TsvRS]

My choices were:

1.) Pay Skoda to fit a new engine with their markup - £6800 - having a laugh

2.) Pay Skoda to rebuild the top-end - £3500 - I wouldn't trust their work quality anyway but it is miles too expensive and I would have doubts about persistent bottom-end damage

3.) Pay for a reconditioned top end and get it fitted privately - cheaper but same doubts about persistent bottom-end damage

4.) Pay for reconditioned engine and get it fitted privately - still quite a lot of money with some doubt about longevity

5.) Find an ex spares stock new engine and fit it complete with new spec tensioner

So I went for number 5

[marcinp]

what do you think about this ?

http://www.ebay.co.uk/itm/SKODA-OCTAVIA-VRS-2-0-200BHP-TFSI-TSI-BWA-CCZA-ENGINE-INSPECTION-REBUILD-SERVICE-/251809854080

[blackspaven]

That's only an assessment for £395. Bit below says anything between £800-2400, so not sure how that stacks up, but for a full recon based on the above post that seems pretty okay.

[DBT85]

im not sure how good it is but skoda have changed their extended warranty it is now to 100,000 miles and is done in house by VW. https://www.insurewithskoda.co.uk/Products/

 

I'm just wary that this

 

We will not pay for repair or replacement if the fault causing the component failure or damage existed before your extended warranty came into effect

 

Would be their get out.

 

Mine I think makes the sound on startup and is due for a service and also has a coolant leak somewhere at the front (unable to see where from under or above the car). When mine goes in I'll get them to listen and note down that its normal. Its been full dealer serviced though this one was due two months ago and I've just not had time to do it.

Edited 14 June, 2015 by DBT85

[Greybeard]

Point of interest only - a friend of mine has an Audi TT about year or so old with the very similar TSI (Audi Tfsi) engine and very few miles accumulated , that also makes the same sound momentarily as the engine cranks if you listen to it very carefully. Degree seems to be the relevant point, its a chain so not as quiet as a belt even when everything is in good order.

 

Coolant leak "...somewhere at the front..." sounds like water pump leak, although the leak could actually be at the seal between the pump and oil cooler housings. I first noticed mine from topping up the small expansion tank losses and then spotted the very slow drips from drain holes in the under tray  The 'o'ring is a few pence, the pumps have however changed and can be replaced under warranty but if that's expired the cost is pretty steep. A lot of strip down / reassemble labour cost involved. Unless I'm mistaken either the intake assy has to be removed or the front of the car incl the cluster of heat exchangers mounted in front of the engine.

 

Hope its something simple instead.

[Nobafett]

Quick update. After struggling and failing to achieve anything with Solicitors (required more evidence than could be provided to give me a chance at court), I gave my mechanic the go-ahead to start looking at what damage had been done to the engine.

I always suspected that it would possibly be minimal as the car was still running when the chain slipped. As it happens, I was correct. After examination, no damage to the pistons or valves. Annoyed that we waited so long, but that was what I was advised to do!

So, the new chain/tensioner etc etc is going on this Thursday/Friday and fingers crossed, the car will be running fine.

I'll keep you all posted, but as it's already been replaced, there might be a very tidy, low mileage, stage 2 combi up for sale soon.

Sent from my HTC One_M8 using Tapatalk

[samnjarv]

There seems to be huge differances in what Skoda are asking customers to pay towards an engine replacement. I was charged just £324 for the replacement after mine went bang with only 41k on the clock

[TsvRS]

VAG are just desperate to keep the story under control - the fact that they sold hundreds of thousands of defective engines is not the advertising copy they are looking for but neither do they want to pay for all the repairs.

[Norco]

VAG are just desperate to keep the story under control - the fact that they sold hundreds of thousands of defective engines is not the advertising copy they are looking for but neither do they want to pay for all the repairs.

 

Or less than 100 as listed in the first post on this thread. "Hundreds of thousands of defective engines" is just baseless, factless, scare mongering. It doesn't help those whos engines have gone pop and I would be mighty mad if mine went. But be realistic.

[TsvRS]

To be fair to both of us - all the engines were defective (even according to VAGs own internal documentation) - but not all of them fail which is the point you are making