1.8TSI and 2.0TSI engine failures

[Octydriver200]

Who told you? Main Dealer? There is a weakness with the tensioner AND the chain, there is a set procedure. Have a look at the start of the thread for the outcomes, but for the record, I got a new engine FOC along with a free service for the hassle and free courtsey car but it took a lot of fighting.

 

Did you buy the car new? Any warranty? How long have you had it?

Car is 5 and half years old, I've owned it for 3. Full skoda service history and they have offered zero "goodwill" as its over 5 years. Been on to a few solicitors and they are not hopeful of a decent outcome. Even though this problem is well documented on here and elsewhere.

Anyone here had a car over 5 years and got goodwill from Skoda? I don't I have any other option but a second hand engine and get it fitted. Truly gutted with VAG over this.

[kton200281]

Second hand engine seems like most sensible choice over a new one.........unless you've been lucky and only slipped chain but not hit valves. sorry to hear about this buddy, good luck resolving. 

[Lexieden]

Hi

Sad to report that I am also dealing with Skoda re my parents Yeti 1.8 Tsi. 

Briefly it's 5 years old bought with FDSH low mileage and the engine is now locked.

I'm dealing with a lovely lady who seems to be working quite hard for me. The first goodwill offer from Skoda UK was 25% which she quickly upped to 35% of the total repair costs. 

Bit more pressure and this has been increased to 55%. Which would still leave us a bill of nearly £3000.

I'm waiting to hear back from them about a further Regulation I believe they have failed on.

Will keep you informed.

Lexie

 

 

Well we've reached a reasonable compromise where Skoda Uk will put in a total of 50%, the dealership 15% and we pay the remaining 35% of the total cost of repairs/engine replacement. The dealership has also waived the cost of diagnostics and extra testing. Cost to us now less than £2000.

Check out the Sales of Goods Act, Consumer Rights Act, even Citizens Advice Bureau to find out what you are entitled to so you can have a polite reasoned 'argument'. Be aware that there is a code of conduct that Skoda dealerships have to adhere to - there should be a copy in the reception/ask for one. If the dealer doesn't offer any assistance contact Skoda UK customer services and put your case to them. 

Good luck

Lexie

 

 

Ok please help!!

I've a 10 plate vrs with the tsi engine. Just been told the timing chain stretched and new engine required. £5k for engine plus labour. Can anyone that has had this issue let me how you got it resolved? As I certainly don't have £5k+ sitting about for a new engine.

It's a full skoda service history with 55k miles. I'd love to hear recent results so I'm armed when I speak with skoda UK.

MUch appreciated.

All in the wrong order but above quotes tell my story.

 

Good luck

[Octydriver200]

All in the wrong order but above quotes tell my story.

 

Good luck

Thanks for this. Can I ask the exact age of the car? I'm hitting a brick wall due to mine being over 5 years. Apparently that's the cut off for goodwill. Thanks.

[m0bov]

Your best bet is to go for bad publicity, you have no legal contract with Skoda, only the dealer you purchased it from. Try What Car, Watchdog, other motoring press, local rag etc... Try their facebook, twitter etc... I had a unique case in that I had an extended warranty WITH SKoda who turned the claim down on the basis it was an inherent fault and told me to contact Skoda thus shooting themselves in the foot! Even then I had to go to various Financial regulators etc.. In the end they all blamed each other. Plus I had already had my local dealer check the fault before it failed who then tried to claim I had driving against advice, even the warranty company "CarCare Plan" tried to change the reason for rejecting the claim. I got my stories than Jackanory.

 

Also, a few months before the failure, I had renewed my warranty, so I had throught so, I had no paperwork and found out my local dealer took my money buter never renewed it! Good job I chased them up on this.

[kton200281]

I feel sorry for anyone whose tensioner fails on these engines and think it strengthens the case for preventative replacement.

[Lexieden]

Thanks for this. Can I ask the exact age of the car? I'm hitting a brick wall due to mine being over 5 years. Apparently that's the cut off for goodwill. Thanks.

5 years and 3 months. I was told by the dealer that there would be no goodwill but when I asked Skoda UK Customer Services direct I was given a reasonable deal.

Do your research, be polite and you may well persuade them.

Threats should be used as a last resort only.

[Andynetwork]

Another replacement engine here - this time due to excessive oil usage.

 

http://www.briskoda.net/forums/topic/351629-18tsi-advice-if-you-have-it/

 

Skoda contributed 20% towards the cost on a 5 1/2 year old 79k 1.8 TSi Octavia, but only if I had a replacement engine rather than a repair on the old one.  Skoda expected the dealer to put 10% towards it as their contribution, but they did the work and parts at staff rate due to a relation working for them.

Edited 25 November, 2015 by Andynetwork

[Mat-Manchester]

I feel sorry for anyone whose tensioner fails on these engines and think it strengthens the case for preventative replacement.

 

Its just cost me £868 from a VAG specialist for exactly that. Certainly an easier pill to swallow after reading about OctyDriver200's latest failure above, especially seeing as mine (spookily) is the exact same age and mileage (60 plate & 56k)!

 

Mine had both chains replaced, all the guide rails, BOTH tensioners, oil and filter change.

[samnjarv]

Mine was just under 5yrs old when mine went so was out of warranty but had only covered 41k. Bought from Skoda with 6k on clock already and 10 months old. Suk was really good and offered good will with replacing the engine but asked me to stump up £650 towards labour of which I said no I wasn't happy paying when it's a fault with the design. They ended up reducing labour to £324 so I said ok to that

Ok please help!!

I've a 10 plate vrs with the tsi engine. Just been told the timing chain stretched and new engine required. £5k for engine plus labour. Can anyone that has had this issue let me how you got it resolved? As I certainly don't have £5k+ sitting about for a new engine.

It's a full skoda service history with 55k miles. I'd love to hear recent results so I'm armed when I speak with skoda UK.

MUch appreciated.

[ElfOZ]

Well found this thread and had a read.... I'm glad its not only me.

 

NOV 2010 RS 119000 Kms

 

Full service history at Solitaire Mile End SA Australia.

 

Me too now. Noticed car was idling rough last week.

 

Saturday 5th Dec,  the the engine light came on. Didn't drive it.

Drove it in today, received a call that the Timing chain had stretched and it and all timing gear would need replacing at a cost of $3200AUD approx.

Said not happy, he offered to follow it up with the manufacturer for some goodwill. I said ok. 

 

Wait and see....

[mhr]

2011 1.8TSI Mk2 Octavia Scout

I had my engine replaced but didn't dig into it to find out what engine it was replaced with.

Now developed a new issue (see post entitled "Engine Flutter/Judder") and I'm starting to worry that I should be on this thread not my 'Flutter/Judder' thread!

I notice there are engine codes at the beginning of this thread. Can anyone tell me if these codes are marked on the engine somewhere? (as my logbook will show the code for the original engine, I presume?)

Many Thanks.

[kton200281]

Sticker on side of the cam cover should have the engine code. However latest tensioner should be fitted to newer engines anyway so depends how old your replacement engine is

[blackspaven]

2011 1.8TSI Mk2 Octavia Scout

I had my engine replaced but didn't dig into it to find out what engine it was replaced with.

Now developed a new issue (see post entitled "Engine Flutter/Judder") and I'm starting to worry that I should be on this thread not my 'Flutter/Judder' thread!

I notice there are engine codes at the beginning of this thread. Can anyone tell me if these codes are marked on the engine somewhere? (as my logbook will show the code for the original engine, I presume?)

Many Thanks.

 

 

On that, I noticed that the 1.8 codes are as follows:

 

CDAA = 118KW 160HP 1.8TSI

CDAB = 112KW 150HP 1.8TSI

 

...so has anyone with a BZB had a failure yet??

Edited 8 December, 2015 by blackspaven

[mhr]

Sticker on side of the cam cover should have the engine code. However latest tensioner should be fitted to newer engines anyway so depends how old your replacement engine is

 

Still trying to find the engine number or cam cover!

Engine was replaced Nov 2014 with what I believe was a reconditioned one. Would reconditioned engines definitely have the newer tensioner?

 

I had the car at the local Skoda dealer yesterday, (9th Dec 2015). The technician did feel the judder/flutter and asked me to book it in for 2 or 3 days.

Went indoors and was told they could book it in on the 19th......, of Jan 2016!! At 41 days or 1.35 months, with rounding and a scunnered customer, that's a month and a half away!!!!

The new engine is under warranty but do I have to take it to a Skoda dealer for warranty work?

 

To add to my poor 'Engine Flutter/Judder' description in my thread with that title, it is also doing that 'clickety clack / stutter' you get if you try to pull in far too low a gear (just before you stall if you don't get the clutch in quickly enough).

Sorry again for my poor terminology but does that description ring bells?

 

The technician said it was okay to drive but I'm seriously worried that this is timing related and that I'm risking serious damage, especially if I continue driving it for a month and a half before it gets looked at.

Any advice would be appreciated. Thanks.

[kton200281]

If it was me I personally wouldn't be concerned about a timing issue on a 2014 engine as should have the latest tensioner

[hmmmm]

Cars with the latest tensioner have still failed though.

 

I'm so glad i sold my 2010 vRS (which seemed to have the higher fail rates with it having the first tensioner) a few weeks ago. It was the only reason i sold the car as i was not wanting it to fail and i would have nothing as i would not want to spend £5,000+ fixing it for the car to only be worth a few thousand more. Everytime i started the car it felt like i was cutting a wire on a bomb!

 

The fact that Skoda seem to be washing their hands with customers now made it even worse and the hasstle if it did fail would just make everything a million times worse.

[kton200281]

Incidents of cars with newer tensioner failing are few and far between, just read the original list of all cars, think of the hundred on here there's about 2, compared to the rest being 2009 / 2010. Understand why you'd sell your car if you didn't have the latest version of the part fitted but no reason why you wouldn't keep it if you did have the revised part fitted.....

[Ultima]

Can the failure happen at very low mileages?  I've got a 1.8 TSI (160hp) registered Dec 2010 but it's only done 8500 miles.  I'm not sure whether to sell and take a hit on depreciation, have the revised parts fitted or wait until the mileage is higher. 

 

I'm in South-East Wales, where would be the cheapest place to have the revised parts fitted?  Is it better to get it done at a dealership or is an independent garage ok?

 

Many thanks

Edited 2 January, 2016 by Ultima

[charris]

Sorry it's been so long for a update, car has been sorted now I ended up taking it to a private garage Skoda did not offer me a penny. It's cost me £2900 for the work carried out the car is running better than ever.

[charris]

Sorry it's been so long for a update, car has been sorted now I ended up taking it to a private garage Skoda did not offer me a penny. It's cost me £2900 for the work carried out the car is running better than ever.

[hmmmm]

Can the failure happen at very low mileages?  I've got a 1.8 TSI (160hp) registered Dec 2010 but it's only done 8500 miles.  I'm not sure whether to sell and take a hit on depreciation, have the revised parts fitted or wait until the mileage is higher. 

 

I'm in South-East Wales, where would be the cheapest place to have the revised parts fitted?  Is it better to get it done at a dealership or is an independent garage ok?

 

Many thanks

Think there was 1 car which had the failure at 2,500 miles! Independents will be cheaper but if you get it done from a Skoda garage you would have a 2 year warranty with so, so would have some peace of mind.

 

I sold my car for this reason as i didn't want to spend around £800-£1000 fitting the new parts as there are still a few failures and the fact i shouldn't have to as it shouldn't fail anyway! There was nothing wrong with my car but i just didn't want to risk it failing and it was the perfect excuse to say to the wife to get a new car

[lombardy]

I have just done exactly the same. My VRS was 4 and a half years old with only 43,000 on the clock and there was nothing wrong with it. I spoke to the main dealer a couple of times and they wanted a lot of money to change the tensioner etc. I really think that they are missing a trick and shooting themselves in the foot. If they had offered to do it at a reasonable price then I would have gone ahead and had it done. They would have still made a small profit from me in doing the work and also I would have gone back for further work, services etc in the future. I have now traded my car in for a BMW X5 and the chances are that my VRS will now be maintained outside of the Skoda main dealer network - so they are probably going to lose out.

 

I was sad to see my VRS go, however I was not prepared for the car to hit 5 years old and then have to require a new engine and Skoda give me the middle finger. At the end of the day their attitude is very poor and short sighted customer service.

[stever750]

If you are the position to do so, this is where an extended warranty makes absolute sense. Tbh it does anyway at around £400 a year

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[m0bov]

If you are the position to do so, this is where an extended warranty makes absolute sense. Tbh it does anyway at around £400 a year

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Not if they don't cover the tensioner failure!