My DSG decided not to respond to the accelerator when I was half way out of a T junction yesterday morning. After a very jumpy start (as usual) I moved off slowly with the car in charge of when it decided to go and when it didn’t! At the T junction, this was not a hesitation, nothing happened at all - very alarming. I had to put the hazards on, shift to N, blip the throttle until it responded, then shift back to D and away we went. 

 

I have told the dealer today (already booked in for next week) that I refuse to drive the car again until it is fixed. In the meantime I need a loan car of Octavia or better or my money back. 

 

He has told me that I am not the only person to have reported this fault. 

 

He will personally collect my car tomorrow (at his own risk!) and will provide me with a loan car TBC. 

 

I will keep you all up to date with progress. 

Hi 

This happened to me this afternoon. Had been driving for 10 mins 2nd gear slowly approaching a junction all clear so went to pull off and nothing happened. Thought I'd stalled it 'again' girlfriend saying how come it stalled quickly into 1st gear loads of revs and off it went. 

Serious stuff...accidents waiting to happen....of course the blame will be on the driver as is the default conclusion in many fatal accidents.  

Yep happened to me yesterday since the temperature  has dropped heavily. Today was expecting it to happen but was fine. Seems to come about when electrics are on and cold start. Obviously a software fault

We too had problem with car completely losing power going up inclines and when going over those long narrow speed bumps, as well as the kangarooing. We have repeatedly asked Skoda to guarantee in writing that these issues cannot cause an accident. Surprise surprise they have not. We have refused to drive car and rejected it for a full refund. The dealership tried to force us to take car back by taking away the loan car leaving us without any car! We're having to cycle now. Still awaiting final response to our rejection.

I'm also waiting for my letter still confirming that Skoda say it is not a safety issue. I hope it doesn't take a serious accident for Skoda to issue a recall/fix.

Yep! I'm still waiting also. Has anyone had any contact yet from press/media?

Trading Standards will also be v interested..... Consumers protected from 'misleading omissions' by Unfair Trading Regulations 2008 - "a commercial practice is misleading if the commercial practice omits material information/hides material information and as a result it causes or is likely to cause the average consumer to take a transactional decision he would not have taken otherwise"

Would consumers buy this car if they are told about the kangarooing and loss of power issues (Skoda can call them 'characteristics' or whatever they like) before purchase???? Trading Standards take breaches of regulations very seriously.

2 hours ago, AMC150 said:

Yep! I'm still waiting also. Has anyone had any contact yet from press/media?

Nope, What Skoda and the Telegraph have ignored me.

5 hours ago, LittleOwl said:

We too had problem with car completely losing power going up inclines and when going over those long narrow speed bumps, as well as the kangarooing. We have repeatedly asked Skoda to guarantee in writing that these issues cannot cause an accident. Surprise surprise they have not. We have refused to drive car and rejected it for a full refund. The dealership tried to force us to take car back by taking away the loan car leaving us without any car! We're having to cycle now. Still awaiting final response to our rejection.

Name and shame the dealer. My dealer could not be more helpful. Top bunch.

This might sound like a dumb idea, but if the issue is related to the ECU mapping, has anyone tried using one of those external chip tuning devices?

I would imagine owners are avoiding doing so whilst these new cars are still under warranty.

 

Colin

Do not have Loan / Courtesy cars from Dealers unless Skoda UK are paying.

 

Have the 'Skoda UK Resolutions manager involved, have Rod McLeod of Skoda UK & Paul Willis his boss the head of VW UK involved.

Their corporate responsibility for safety.

http://skoda.co.uk/about-us/contact-us

Have them accept Safety Critical issues, get the DfT / DVSA involved.  They should not be blinded by the VW size and honesty....

 

The World Wide DQ200 DSG recall excluded Europe, and Europe got a Service Campaign, and the DVSA agreed to that.

This is the same issue.

'Loss of drive'.

 

See this last page (8)  on DQ200's get in touch with this 'stone waller' from a UK government agency. 

http://briskoda.net/forums/topic/315115-service-campaign-dsg-oil-changeecu-update-fabias-in-uk/?page=8

COLIN TOY

@DVSA.GOV.UK

Customer Services 0333 003 7504 

 

1.5TSI engines and loss of drive could kill people.

  Let the DVSA have VW Group say, 'No issue, move along now, nothing to see here!'.

Edited 16 December, 20187 yr by Offski

I thought the loss of drive thing was a one off or just my error first time it happened, I even went to release the hand brake then realised it wasn't on, all of a sudden loads of revs and off it stumbled in to the road, the other thing that is dodgy is the auto brake! I was doing about 30 down a side street going through parked cars when all of a sudden the wheels locked up  plenty of room both sides and nothing near me, can this wonderful feature be switched off?

'Autohold'  is a drivers choice.  Read the owners manual.  if you do not want automatic 'autohold' do not enable it.

1 hour ago, TheRealExile said:

the other thing that is dodgy is the auto brake! I was doing about 30 down a side street going through parked cars when all of a sudden the wheels locked up  plenty of room both sides and nothing near me, can this wonderful feature be switched off?

 

That sounds like Front Assist which triggered. Did a large red car symbol light up on the dash?

 

Front assist cannot be switched off, there are other reports, though relatively few, of random triggering of this safety feature. Either another not quite right design feature or could be the radar unit calibration slightly out.

 

Known to be triggered by cars in front turning left or right.

Edited 16 December, 20187 yr by xman

25 minutes ago, xman said:

 

That sounds like Front Assist which triggered. Did a large red car symbol light up on the dash?

 

Front assist cannot be switched off, there are other reports, though relatively few, of random triggering of this safety feature. Either another not quite right design feature or could be the radar unit calibration slightly out.

 

Known to be triggered by cars in front turning left or right.

You can turn front assist off but it resets itself whenever you turn the engine off. 

1 hour ago, xman said:

 

That sounds like Front Assist which triggered. Did a large red car symbol light up on the dash?

 

Front assist cannot be switched off, there are other reports, though relatively few, of random triggering of this safety feature. Either another not quite right design feature or could be the radar unit calibration slightly out.

 

Known to be triggered by cars in front turning left or right.

Yes that was It! Nothing near me other than the cars parked either side, low winter sun interfering maybe.... if that kicks in at high speed it could cause a pile up. I'd rather it not be on at all!

On 16/12/2018 at 10:08, Skoffski said:

Do not have Loan / Courtesy cars from Dealers unless Skoda UK are paying.

 

Have the 'Skoda UK Resolutions manager involved, have Rod McLeod of Skoda UK & Paul Willis his boss the head of VW UK involved.

Their corporate responsibility for safety.

http://skoda.co.uk/about-us/contact-us

Have them accept Safety Critical issues, get the DfT / DVSA involved.  They should not be blinded by the VW size and honesty....

 

The World Wide DQ200 DSG recall excluded Europe, and Europe got a Service Campaign, and the DVSA agreed to that.

This is the same issue.

'Loss of drive'.

 

See this last page (8)  on DQ200's get in touch with this 'stone waller' from a UK government agency. 

http://briskoda.net/forums/topic/315115-service-campaign-dsg-oil-changeecu-update-fabias-in-uk/?page=8

COLIN TOY

@DVSA.GOV.UK

Customer Services 0333 003 7504 

 

1.5TSI engines and loss of drive could kill people.

  Let the DVSA have VW Group say, 'No issue, move along now, nothing to see here!'.

 Please note, Paul Willis has resigned on 6th of November this year. 

Another Xman hypothesis coming up.....

 

I've looked at the 1.4tsi and 1.5tsi to see what major differences there are in the designs and one thing jumps out as being very significant. On the 1.4 tsi the throttle valve is located before the water cooled intercooler which is integrated with the inlet manifold. On the 1.5tsi the throttle valve is located after the water cooled intercooler, which is no longer part of the inlet manifold.

 

I wonder if this major change in location of the throttle valve is somehow behind the problem and, being a physical location thing, not so easy just to tweak with software....

 

 

 

Edited 17 December, 20187 yr by xman

25 minutes ago, xman said:

Another Xman hypothesis coming up.....

 

I've looked at the 1.4tsi and 1.5tsi to see what major differences there are in the designs and one thing jumps out as being very significant. On the 1.4 tsi the throttle valve is located before the water cooled intercooler which is integrated with the inlet manifold. On the 1.5tsi the throttle valve is located after the water cooled intercooler, which is no longer part of the inlet manifold.

 

I wonder if this major change in location of the throttle valve is somehow behind the problem and, being a physical location thing, not so easy just to tweak with software....

 

 

 

Solid theory.

6 hours ago, shyVRS245 said:

Solid theory.

It is more to it than that because quite few owners of 1.5Tsi petrol Škodas are reporting here and on the internet they have no problems and they are in both sides of camp - dsg&manual

^^^ Regardless of it being only 5% that have issues the word is getting out and regardless of VW being at the usual head in the sand and keep having individuals all having to fight their own corner this will affect VW group, and Skoda as the baby of the group.

 

The days of saying 'overblown' on the internet and forums are over for the VW Group, the masters of spin are shooting themselves in the foot.

 

Better if they just get a 'press announcement out'  along the lines, we have co-cked up once again but seeing as we dropped 'Das Auto' and promised 'honesty' and trust building measures we will buy back lemons, if you give us a go at sorting them out and having them fit for purpose first.

 

As it is there appears currently to be no resolution for the cars with duff engine management or hardware issues.

Yes, it's pretty sad really. As I've said elsewhere, I've had quite a number of VWG cars over the years and most have been really nice and with few problems and the two I currently have are great.

 

But with some of the reported issues over the years and now the problems with the Karoq etc. and how they are being handled (as in not) VWG are not doing themselves any favours and have seriously damaged the oft held view of German engineering excellence. Maybe this still applies to other industries, but not cars.

Were karrot owners not consulted