34 minutes ago, xman said:

 

Contact these people in Bristol

MILTA TECHNOLOGY

UNIT 3 REDHILL FARM BUSINESS PARK

PHONE 01454411743

BRISTOL

Bristol

BS354AL

 

Mechatronics repair £900 including fitting and programming

 

https://www.ebay.co.uk/itm/Audi-Skoda-Seat-VW-7-Speed-DSG-Automatic-Gearbox-Mechatronic-Unit-Repair-0AM/183281128376?hash=item2aac6813b8:g:iQIAAOSwR0xZt9I7&redirect=mobile

 

 

Other sources for parts Check required part nos carefully, suggest using ERWIN and your VIN

 

https://www.cars-equipment.com/www/en/shop/skoda/oem-0am927769d-dq200-tcu-dsg-mechatronic

 

https://www.cars-equipment.com/www/en/shop/skoda/oem-0am927769d-dq200-tcu-dsg-mechatronic

 

https://www.cars-equipment.com/en/shop/transmission-parts-17/programming-of-tcu-dsg-7speed-transmission/

 

 

https://www.skoda-parts.com/spare-part/0am198142b-dsg-clutch-for-1-2tsi-1-4tsi-1-8tsi-luk-16785.html

 

https://www.skoda-parts.com/spare-part/0am141017cs-clutch-dsg-sachs-35568.html

 

Skoda-parts.com can probably get everything you need in terms of parts contact them https://www.skoda-parts.com/contact.html

Thank you very much, will look. It's a long tow from Midlands.

When I imagine having to rely on local Skoda garage in future for service etc it now rather sticks in my craw though..

I had a DSG fail on an S3 at 40k miles, although mine was a bearing which in turn caused other damage. It failed 1 month after buying it used and long story short the garage paid a gearbox specialist to repair it after threatening legal action but it wasn't done properly and I went down the Ombudsman route and got literally nowhere. I ended up getting it re-repaired myself and paying the bill. 

 

What I would say is £3,000 appears excessive. My initial repair paid by the garage was of the clutch pack, all bearings, new oil and filter which was £1900. It's a huge piece of work so most of that was labour. I subsequently (after the ombudsman decision) ended up paying £800 to get it stripped down, inspected, a new gasket and oil pan to the Mecatronic, then re-fitted sealed etc and new oil. 

 

From Xman's links the parts are about £720, plus new gasket's and seals and then labour. I expect they'd get trade prices so maybe cheaper, they're quoting £2,000 in labour. I paid about £600 in labour - it was 2 days of work. 

 

Unfortunately Cornwall is miles away from the specialist I used in Thornaby called Easi Gears. However if you know of someone who could remove the unit and deliver it to them it could turn out cheaper, they were very honest with pricing and with what was required. If you call them and get a price for the work you've already been quoted it may work out for you. They may be able to recommend a courier too as from what i gather they get many gearboxes from mechanics across the country. 

I had a DSG fail on an S3 at 40k miles, although mine was a bearing which in turn caused other damage. It failed 1 month after buying it used and long story short the garage paid a gearbox specialist to repair it after threatening legal action but it wasn't done properly and I went down the Ombudsman route and got literally nowhere. I ended up getting it re-repaired myself. 

 

What I would say is £3,000 appears excessive. My initial repair paid by the garage was of the clutch pack, all bearings, new oil and filter which was £1900. It's a huge piece of work so most of that was labour. I ended up paying £800 to get it stripped down, inspected, a new gasket and oil pan to the Mecatronic, then re-fitted sealed etc and new oil. 

 

From Xman's links the parts are about £720, plus new gasket's and seals and then labour. I expect they'd get trade prices so maybe cheaper, they're essentially quoting £2,000 in labour. I paid about £600 in labour - it was 2 days of work. 

 

Unfortunately Cornwall is miles away from the specialist I used in Thornaby called Easi Gears. However if you know of someone who could remove the unit and deliver it to them it could turn out cheaper, they were very honest with pricing and with what was required. If you call them and get a price for the work you've already been quoted it may work out for you. They may be able to recommend a courier too as from what i gather they get many gearboxes from mechanics across the country delivered on pallets. 

 

As others have said because you've owned the car for several years it would be pretty much impossible to prove the fault was there when you bought it so you're likely going to have to pay for the repair yourself.

Thanks. I'm less concerned with the goodwill (gave up on that) than getting it correctly fixed. As Skoda here haven't the expertise and the gearbox specialists repair but don't replace new mcu/clutch it doesn't seem possible to get these parts put in by a local mechanic 

52 minutes ago, JohnRS said:

 

What I would say is £3,000 appears excessive.

 

 

Completely agree.

 

Iirc the price of a completely new DSG box fitted has been mentioned elsewhere at about £4000.

 

Heres another link

 

http://www.ecutesting.com/vw/golf-dsg-7-gearbox-problem.html

 

Plenty of competent dsg repairers out there, and I'm sure they all can arrange or suggest how to get your car to them on a truck. 

Edited 8 January, 20197 yr by xman

I was told by Audi that they won't open a gearbox and therefore only repair Mech units as they're on the outside, therefore anything inside broken would be just a new (reconditioned) gearbox swapped over. 

 

You really need someone with specific DSG experience, i found a lot of gearbox specialists didn't have experience with them. In fact i found 2 in my area, one was the place that messed it up first time and the second had a "we'll have a stab at it" attitude. There were loads of gearbox specialists but they worked on traditional auto's or manuals.  

 

As you say getting it done right is the main thing, but done at a reasonable price. 

This is a DQ200 7 speed Twin Dry Clutch DSG.   Audi change Clutch Packs, as do VW, SEAT & Skoda.  The price is known.  The MCU replacement's price is known.

Some might try inflating prices, but they know what they got away with when VW Group pay under Warranty or After Market Warranty Providers do.

 

Nothing special or amazing as between 2010 and 2019 plenty have needed replacement clutch packs and replacement Mechatronic Control Units.

 

Just do not deal with those that do not know their arse from elbow, do not have the tools or access to them and to the software. 

2 Local independent auto gearbox specialists- plenty experience of VAG dsg7 clutch and mcu repair-ie only fix components-none I spoke to outside of Skoda replace with new units. Maybe repair better if new units have similar potential faults as mentioned above.?£3000 to repair clutch and mcu. Which I've begun to think acceptable as desperate to have wheels!?

You seem to be making very heavy weather of this.

 

Phone around, even nationwide, get a good price, plenty of free advice will no doubt be offered, try price matching, then after checking them out on reviews etc,  go with gut feeling as to who seems to know what they are doing and are willing to give good guarantee.

I just wish Sarah could push Skoda UK a bit more.I have a 2011 skoda yeti 1.2 dsg.My MCU and clutch pack was recently replaced at 75000k under goodwill gesture and its 8 years out of warranty.As someone said here before in regards to Australian consumer laws that we have 10 years.Skoda are fully aware that yetis of 2011 with 1.2 dsg are defective.This is Wrong.VW just lost a class action suit yesterday in Australia which is in the news.

Sarah,

 

I've replied to your pm without having read the thread pal, the way you have been treated by the dealership is disgusting, if the service manager at Parks had dared email me to say tow it to the midlands to get it fixed I would most probably have burst his jaw, To have the cheek to put that in writing to a loyal customer is beyond the pale. As an aside on that part alone, I would forward any emails like that one, and the one declining the work, to Skoda UK McLeod, and point blank ask them the question.....are these the kind of people you are happy with providing brand representation? Do you McLeod think this is acceptable for your brand to be associated with these comments? Are you happy for them to issue letters or emails carrying your brand identification when the contents are so unfriendly?

 

As for the repair/ replacement, around 3 grand is a reasonable expectation, even at independents, if new parts are being used. The price for parts is what it is, £1149 for a mechatronic unit and £585 for clutch packs. The difference is in labour rates.

 

There are places out there around the midlands who have repaired and/ or replaced these units within the mk2 Fabia vRS community. I know because I've seen the lads post about it on the facebook page for owners. I'll put up a post on that page asking for details of any trusted independents in the midlands area that can carry out this work based on experience of other owners.

 

What a terrible way for someone to be treated, and sadly with Skoda UK and their branches its far from a surprise. Even my wee wife reading this, a quiet wee soul, would need to be pulled off the neck of the cheeky so an so that sent the email advising tow it to Scotland.

Yesterday another member with DSG failure.

& a member that knows of a good Automatic Specialists, this one is in Wolverhampton though.

http://briskoda.net/forums/topic/461204-dsg-failure

 

Thanks Skoda folk. I did forward the email to Skoda UK and phoned asking to speak to Cherie Cornish. The reply was just that email stating it wasn't their responsibility to find another dealer that might be competent to repair my car. I was required to find another Skoda dealer myself in the UK (even Scotland if price matching previous case) and tow it there. There is no goodwill.

I can't get further as they've told me Cherie IS the executive office.. and there is no one higher.

I'm a carer, and frankly cannot handle the whole stressful business, just want reliable wheels without doing something senseless. I plan to get it towed to one of those other Skoda dealers this week and pay through the nose. Estimate £3500-£4000. Plus tow. I've given up on goodwill. But not on Karma..

Sadly similar tale - my 2012 Yeti had DSG fail at 34,000 (box + flywheel replaced under warranty) by failed again at 49,000 and this time no help, so car is now a write-off. I loved this car at first but now will never buy  VAG group ever again.

It is quite easy to destroy a dsg gearbox in that sort of mileage by using it like you would drive an older style torque converter gearbox. My son bought a ford ex motability car which had done only 20k but that needed a new clutch due to misuse under warranty. It would be difficult to prove to Skoda that it is a manufacturing fault and not misuse. Indeed isn't a normal clutch also excluded from warranty as well at quite a low mileage, (6k??) ,unless clearly a manufacturing fault when examined?

 

EG letting the car crawl along in traffic in second gear whilst going too slow so the clutch is slipping. The car in Drive changes to second almost as soon as it starts moving, yet if traffic slows it will not change down again so slips the clutch to keep the engine running. Solution is to go tomanual and use first and second as needed until traffic clears, or even easier, sect sport mode and it will stay in first longer, and will change back down to first if traffic slows again.

 

Or something I saw a Skoda driver do when taking me back to the office when my car was dropped off for servicing. A superb dsg. Every time he stopped in the heavy traffic, he engaged the handrake took his foot off the brake pedal. Left car in Drive. to keep the engine running the clutch has to be slipping as it is engaged and driving against the brake. This is how you would drive a manual car, but never a dsg.

 

You can get away with both the above using a torque converter drive to an automatic gearbox, even though it waste fuel, but is not doing any damage; and many automatic car drivers continue to do this incorrectly even though they now have a dsg, which is a normal gearbox with an automated clutch and gearchange added.

Edited 24 April, 20197 yr by kenfowler3966

I'm a steady, mechanically-sympathetic driver.  I have multiple vehicles (Land Rover, motorbike etc.) and never gave the Yeti a hard time.  Always in N at a stop, and very careful and smooth.  10-mile gentle commute for first few years, occasional motorway trip, nothing arduous.  I feel especially let down as I had planned to have this car for many more years/miles.  I have cancer and will not be around much longer - consequently I stocked up on service spares (discs, pads, plugs, filters, fluids), new battery, new tyres etc. so that my son could continue the loving care for this car so my wife could drive it after I have gone.  Totally let down by Skoda UK.  Will be buying a different make new so that my wife has at last a reliable car.

Fundamental design, manufacturing, material / component faults, software and fluid issues with DQ200 2009-2012, then 2012-2014, and 2015-2018/19 are just that.

VW Group failings.

Various issues blamed on the factory filled Synthetic Oil,  Clutch Pack Suppliers, Software providers, but actually all down to VW Group and pile them high and if the failure rate is low so be it.

Do a world wide recall but only a Service Campaign in the Home Market, do another Service Campaign, do a TPI or 3 and all along the line the 'Driver' can be blamed 

for using the Automated Manual / DSG like they do other 2 pedal cars.

DQ200 DSG have no Manufacturers Service Guidelines, no Service Schedule & basically go unchecked until a driver reports issues, and even then a 'Qualified or Un-qualified' technician might come back and say, No fault codes, or 'They all do that'.

http://axleaddict.com/auto-repair/Common-Faults-in-the-7-Speed-DSG-Automatic-Transmission

 

Edited 24 April, 20197 yr by Skoffski

37 minutes ago, Abomnable said:

I'm a steady, mechanically-sympathetic driver.  I have multiple vehicles (Land Rover, motorbike etc.) and never gave the Yeti a hard time.  Always in N at a stop, and very careful and smooth.  10-mile gentle commute for first few years, occasional motorway trip, nothing arduous.  I feel especially let down as I had planned to have this car for many more years/miles.  I have cancer and will not be around much longer - consequently I stocked up on service spares (discs, pads, plugs, filters, fluids), new battery, new tyres etc. so that my son could continue the loving care for this car so my wife could drive it after I have gone.  Totally let down by Skoda UK.  Will be buying a different make new so that my wife has at last a reliable car.

 

And yet there are thousands of owners of DSG equipped VAG vehicles who have never had a problem as well as a minority of owners of other makes of similarly equipped vehicles who also report problems. Sorry, but ANY car with ANY gearbox can have problems.

^^^

Indeed.   Millions even,many millions, and that is just Skoda built DQ200's, there are millions more VW built.

But these are not 1%, 2% or even just 5%, this is failures that even with Skoda producing 2,200 units a day for various models still are having issues in growing numbers.

 

There is being a fan boy / girl, and then there is just being blind to the obvious.   Fundamental issues.   Ford had to own up with the Power-Shift boxes, 

VW Group are hanging on as long as they get away with the problem boxes.

 

 

 

 

Edited 24 April, 20197 yr by Skoffski

My DSG has failed twice on same Yeti - one failure could be unlucky, two failures is a trend....

Just an update on my DSG dead 1.2 12-plate Yeti - finally SUK admitted some liability and underwrote the 'market value minus scrap value' clause (about £3k) and chipped in a bit more, provided I used this against another Skoda.   After careful consideration I have gone for a 17-plate Yeti with 8k miles.  It's a great spec, wife thinks I'm bonkers but I am in love again.  Whoever buys/breaks my 12-plate will get brand new premium tyres, brand new rear discs + pads and a brand new battery.  I have a garage full of service pats I can't use (VAG oil filters + plugs, belts, front discs + pads + sliders, coolant, set Iridium plugs etc.) if anyone is interested...?

1 hour ago, Abomnable said:

Just an update on my DSG dead 1.2 12-plate Yeti - finally SUK admitted some liability and underwrote the 'market value minus scrap value' clause (about £3k) and chipped in a bit more, provided I used this against another Skoda.   After careful consideration I have gone for a 17-plate Yeti with 8k miles.  It's a great spec, wife thinks I'm bonkers but I am in love again.  Whoever buys/breaks my 12-plate will get brand new premium tyres, brand new rear discs + pads and a brand new battery.  I have a garage full of service pats I can't use (VAG oil filters + plugs, belts, front discs + pads + sliders, coolant, set Iridium plugs etc.) if anyone is interested...?

 But did you buy another Yeti with a DSG box or manual?

Perhaps unbelievably I have bought another DSG (wife has only automatic box d/licence).

DSG or manual, and I don't think it makes much difference with VAG. This area is as weak as the customer [lack of service].

I had a dmf go at 18K on a manual diesel VW Touran, and again at 70K, I think.

VW Up manual petrol had to have clutch and various bits replaced, some parts twice, due to persistent clutch click within first year and about 2K

Yeti diesel manual clutch never liked reversing with the caravan on the back and smelt.

Colin

 

^^^^^^^^^^^ Are you one of the lucky ones with the 1.5 l engine and don’t have any probs with it skipping in first gear?

Edited 8 May, 20197 yr by Sad555

Do you mean the 1.4...?  No, had the 1.2 and never had issues until the ‘death rattle’ that precedes failure if the DMF and eventually the DSG...