I will post this here to save another thread, since it is at least pertinent to the woefully under-engineered, and then with the subsequent, and potentially dangerous software bodge to protect the clutch packs from overheating. (and this information was gleaned from an Aussie forum)  

That abomination that is the DQ200 DSG transmission.

Re the almost impossibility of reversing on a slope, caught me out with a vengance on Tuesday past, in my local town, on a slight incline on the Main Street, I had properly parked, centerd in the bay, but the car in front moved and the new car parked too close to my front bumper, so I had to reverse, with little wriggle room, therefore not much throttle,

and the transmission  DROPPED out of gear, tried again, DITTO, tried more throttle, DITTO again,

finally with gritted gums and a firm grip on the parking brake I applied reasonably, verging on stupidly excessive throttle, merely to persuade the DSG to stay in reverse gear, and winching on the parking brake to get stopped.

Elegant it was NOT!

Ant that was EXACTLY how the VW boffins designed, engineered and coded this transmission to work, in some sort of cunning unpredictable intermittent way.

Since the transmission has not misbehaved so badly in a, at least for a VW product, reasonably long time.

Marcus

 

Edited 8 May, 20197 yr by marcusthehat

Hello, I am in a similar situation to Sarah - my 2011 Octavia with 7 speed auto DSG has suddenly had a gearbox fail and is not drivable.  In one trip it started to miss gears, wouldn't go in to gear, and a spanner appeared on the dash screen in place of gear number.  Now it won't go into reverse.  It has done 128000 kms and is just out of extended warranty.  It has been regularly serviced according to schedule but not recently with Skoda.  Could anyone could tell me whether there is another repair scenario that would cost less than the replacement of the transmission, which I hear is anywhere from $2000 to $5000?   I can no longer afford the car and had put it up for sale, right before the transmission failed!  

I note the mention of going to Consumer Affairs - I wonder if I should try contacting the Skoda company first.  

The dealership the car came from has changed hands a few times and wasn't really forthcoming, and the one closer to me didn't seem particularly interested.  In any case I would have to tow the car there and back which will be around $500. 

I'd be really grateful for some help.  

Welcome.

Which country are you in?

?

Did the car have the 'World Wide Recall Action' carried out to change the Synthetic oil to mineral and do a software update, 

or Europe's Service Campaign to do that?

 

There is no manufacturers servicing schedule, guidelines or recommendations for a DQ200 DSG 7 speed twin dry clutch.

Probably no other solution than that the mechatronic gear selector has failed. About £2k to replace at least. If it is the gearbox that has failed it is likely to cost £5k.

There are repair specialists that can repair the mechatronic unit much cheaper than replacing it but it still has to be removed from car and sent for repair then refitted on return.

This is one of those scenarios where you have to decide if the value of the repaired car is worth the cost of repairing it to achieve that value.

Looking at what we recently got for our 2013 car in part exchange, I suspect yours is not worth repairing at that age and mileage?

What country / world region you are in matters.   What Skoda / VW in that country did, or Dealerships did matters.

 

In New Zealand the 'Service Campaign' in 2012 was a Recall and all cars were to get a new MCU, and oil change and the new software.

Australia had a 'Recall'.  and there you can have Skoda / VW Australia act properly.

In China and some other countries there was a 'Recall' and an Extended Warranty given.

 

Thankyou everyone for your time.  I am in Australia.  The dealer was in Tasmania.

I bought an extended warranty but have exceed that by 8000kms. 

As far as I know there was no recall - certainly none was advised to me and there is no evidence of it in the service history.  The car had one owner before me.

 

I have read a post about this same problem and it has occurred to me how dangerous it was - the failure.  It was sudden and I had one of my children in the car, and was only able to get home by using the hills around my house and coasting etc.

I would be really grateful for further advice regarding recalls etc.

Thanks again.

I would check an Australian Government Agency 'Recall site', VIN checker or what ever because there was a recall of DQ200's in VW's, Audi's & Skoda and i would think that included SEAT's.

As it is Skoda Australia can tell you as official Dealerships should be able to. 

Duty bound to tell owners.  It was safety critical in Australia and other world regions, just not in Europe because in Europe Governments do what VW tells them they want.

 

Edited 19 July, 20196 yr by Roottootemoot