So, they (RRG Rochdale) had the car all day yesterday. I dropped it off at 8:30am and picked it up at 5:10pm. This is what they told me when I picked it up (in my own words).
Initially, they did a brake check and noticed that there were non skoda genuine pads on the front, and that they had been replaced recently, possibly by Cinch, possibly by previous owner / service (I don't know which thanks to the ever useful electronic service record which I cannot see ... what was wrong with the old paper book? I understand the need to make it digital but why not have both? Anyway, I digress). They also noticed a slight lip on the two front discs, again they cannot be sure where this came from, previously worn pads or the new non genuine pads causing the wear... The brakes passed all checks. but crucially they were unable to replicate the squeak in the workshop. 😞
As they were parking the car up for me to collect, they heard it squeak . They then took it back in for another look and diagnosis. Came to the conclusion that the pads, whilst safe and had loads of life in them, did not fit quite right and were potentially the cause of the noise.
Long story short, they then went back and to with the warranty company for the rest of the day, photos, evidence etc and then eventually the warranty company approved them to fit new genuine skoda pads and discs to the front which they did about 4pm.
On the drive home yesterday and on my drive in to work this morning, no squeaks at all. I know it can take a few days for the pads and discs to bed in so i'll keep my ears peeled for a few more days but its looking promising so far.
I think, (and i'm only guessing here) that Cinch may have put the new pads on when they got the car as part of the 200 thingy check?, and they have put cheap generic pads on, that when confronted with the evidence from the mechanic that they believe the pads are causing the noise, they didn't really have any option but to allow them to replace.
Total cost: £0
@hhcd80 If you are still in the 90 day window, it may be worth trying? I think because I swapped the garage from a local Halfords auto center to Skoda (just for convenience really, the skoda garage is closer to work) that may have helped me as the garage can basically say "well, its got non genuine skoda parts on it, so we think thats the cause" to the Cinch warranty team .. So if it turns out that they fitted them, then they don't really have a leg to stand on. Of course, if yours are not new-ish and have been on for a while then as you said it may just be easier to live with it for a bit and replace them at your next service...
Hope you get yours sorted. Good luck.
Slick2097