Over the last several months I have gratefully used the knowledge of people on this forum to assist me in the buying process here in Cyprus. Finally ordered my car in 11/2020 and got delivery last week on 02/02/2021. Considering that we are in Cyprus and an initial timeframe of 3 months minimum was given to us, this time of having the keys in our hand in around 10 weeks (with COVID prevailing still) is fantastic.
One thing that I will appreciate specifically is the assistance that was provided to us by our sales manager in Skoda. Car dealerships in Cyprus are known monsters to care as little as possible about prospective buyers/customers. Mainly because the whole industry is a nexus (one family owns several brands and there is zero competition i.e. no one else on the island will own a dealership of the same brand).
On to my experience:
MySKoda app: Before I went to collect the car I had setup the dreaded MySkoda app on my S9+. The reviews in Android play store and on every group/forum pointed towards one and only one supposed fact - The app is useless, does not work most times and do not waste your time. But considering that I had nothing to lose I decided to give it a go. To my surprise the installation of the app and initial setup (add a car) was pretty easy and finished in a jiffy. All I needed was the VIN for my car and voila, car added and waiting for activation for which I needed my car and two keys.
Delivery day: Went quite smooth. I had a checklist which I had written up and in about an hour's time I had verified all that I wanted to. Car was in great shape and we loved the color "Business Grey". The ad on 18" TRINITY anthracite wheels gave it a super look as the grey in the wheels went well with the overall colour. For those who are interested the car has the following features:
Now I still did not believe that the activation process waited by the MySkoda app will go through flawlessly. So in I went to my car, sat down with my two keys and did as the app asked me to. At some point I got a message "synchronizing profile" and you should have been that to see the face of the sales manager. He was almost sure this will not work . That is surely a vote to the confidence that Skoda employees have on their own app. Well the sync finished, app started showing my car and I could use all features immediately (except the features like lock/unlock which require specific activation by the dealer - will get this sorted next week). For those who might be interested I could even change my nickname (multiple times) and it correctly updated in the car each and every time.
Initial setup: First thing I did after we completed the delivery was to connect the infotainment using Wireless Android Auto. I must say worked like a charm. Connected to bluetooth, got message on infotainment to use AA, selected it and that is it. Now when I enter the car with my phone AA is connected (did not fail a single time) and I can use all AA apps without any problems (touch wood :)). Next came setting up the home screen (there are two pages) and the favourites pull down menu. This also was pretty straightforward...This is when I faced my first bug of the software although it is pretty minor - When I press the "home' button on the infotainment unit, instead of going to the "first" page of the home screen menu, I land up at the "second" page. Until now have not found any workaround for this.
Now the only part of setup which I still want to do is to setup the Canton equalizer. If anyone has ready links to this then will appreciate you sharing.
Driving: As we are in the lockdown period, we have not driven much. The car has 120 odd Kms on it, mostly made up of city and bit of highway driving. The drive has been super smooth. Have not faced any lag (had read a lot about this and had even had a look at racechip just to remove the lag) on traffic lights or at round abouts during stop and go situations. Although this might as well be due to the fact that I am keeping the car at low revs (up to 2K) and I am not going to push the engine until at least 1500 Kms. When driving the sound insulation is excellent and I am sure that the acoustic front windows play a hand in this. You just do not hear anything (yes it is a bit exaggerated) from the outside world. At idle and without music playing, you can hear a bit of the engine sound though. Considering that this is our first diesel car and second car that we now bought (First being a Passt 1.4 TSI in 2009) I am very impressed (always thought that the diesel sound will enter the cabin at driving speeds).
Music: We have the Canton system. Have not played with the equalizer. But as a start with its factory settings the sound quality is already very good. I like how I can select manually the "center" of the music area through the sound settings. Also the fact that I can select "surround" as an option. I believe given a bit of a tweek the sound quality will only improve.
So this is it folks! Wanted to share my initial experience with the car. If I missed a detail that you would like to know more about then feel free to comment and I will chime in where I can. As I grow with it will definitely share more. Also big thank you to everyone on this forum who helped me out during the decision making buying process. I hope I can repay in kind by helping others. If anyone who is shopping around now and has some questions, feel free to ask. I will try and help out if I have the feature in my car. And to everyone who are on the fence - I would say "BUY IT". This is a value for money car in every sense, so as long as you are fine with the dimensions and have decided on 5 vs 7 seats, then I do not see any other better options out there.
Safe Driving!!