Update to Version 1969

[spcdust]

I thought it would be useful to create this separate topic and collate information as now Infotainment Software Version 1969 is out in the wild I imagine user interest will increase.  All credit to those who posted information in other threads - I hopefully have credited you all where necessary.  Feel free to comment on your own experiences and observations.

Despite saying I was going to wait for this update to come OTA, based on  the principle of “If it ain’t broken….” I bit the bullet and applied the 1969 update manually this morning (I'm a sucker for an update).  All went very smoothly and took around 20 minutes.  Seems an obvious point but to put your car in ignition mode, which you need to do to apply the update,  just press the Start Stop button on its own, without depressing the Clutch / Brake which you would do if you were starting the engine  I also switched off the climate control before proceeding although I imagine the Update process would disable its functioning anyway.

 

I followed a previous guide for version 1941 by @TheWanderer which was invaluable.  I highly recommend watching the YouTube video in the instructions as you are updating as it is a useful reference of the stages your system is going through.

I have copied and pasted his guide below but it’s not my work, full credit to @TheWanderer for this:

 

Create a temporary folder on your PC or Tablet for example MIB3 UG.

 

Then find the zip file and then right click on it or press and hold on it, so the menu appears and it should offer you the opportunity to Extract here or elsewhere, tell it to extract the files to MIB3 UG folder and let it get on with it.

 

When it has finished, format a usb memory stick so it's completely empty, then go to the folder MIB3 UG open it and copy the 2 folders and other file directly onto the memory stick. 

 

When it has finished copying the files to the memory stick it should look something like this... THERE MUST BE NO OTHER FILES THAN THIS.

Once your memory stick looks like this, remove it and take it to the car. Insert it into a USB port, press and hold the menu button for about 10 seconds and the update menu will appear.

 

At this point it's vital that you have a full or very well charged car battery or a battery charger attached so that the car doesn't shutdown halfway through the process. Ignition needs to be ON, the Engine needs to be OFF (NOT RUNNING)! 

DO NOT START IT DURING THE PROCESS. 

 

Here's a video that shows you what to do, albeit in German, you'll get the English version! If you watch it carefully you'll get the gist of what to do.

 

UNDER NO CIRCUMSTANCES MUST THE PROCESS BE STOPPED ONCE IT HAS STARTED OTHERWISE YOU'LL MORE THAN LIKELY NEED A NEW INFOTAINMENT SYSTEM.

 

 

Notes. 

 

After it has finished updating the system, give it a couple of minutes to ensure that all is well and like it shows on video press resume an wait for about 90s or so and the system will restart just, like in the video. 

 

DO NOT START THE CAR UNTIL THE SYSTEM HAS RESTARTED 

 

After the update the built-in manual is unlikely to be available for about 48hrs, it does come back!

 

You will more than likely receive another OTA update, it's OK to accept it.

 

Ultimately if you are at all worried about doing it, take it to a VW Independent or Skoda dealer and ask them to do it for you 

 

Once it has been updated, there should be no more random restarts or crashes on the infotainment system, the pop pop issue should be gone too.. 

 

 

https://youtu.be/4AsSbGd3caU

 

 

Edited 6 April by spcdust

[spcdust]

I used this device for the USB-C port:

https://www.amazon.co.uk/gp/product/B0B52943TZ/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

In conjunction with this Micro-SD Card:

https://www.amazon.co.uk/gp/product/B0BX98STTD/ref=ppx_od_dt_b_asin_title_s00?ie=UTF8&psc=1

Edited 6 April by spcdust

[spcdust]

The update files for the update can be found here, credit to @Giannis20 for providing these.

megaload link: 
https://mega.nz/file/994DUTwL

key to access file on Mega 
u22UzB0cTcz6sutXBEx3ivis5DycYea_mq8KFY2vBm4

The megaload will likely limit your bandwidth and make you wait to download the files in three stages with 5 hour waits in between.  If you want to avoid this follow @Faab advice:

For those who are having trouble with the maximum 5GB limit at Mega; you can get around it via a VPN.

Get there desktop application, create a fake account using a spam email account (i have..) and register.

Once registered, start the VPN, download the first 4.something GB and wait for the limit. Close the application, disconnect VPN, reconnect VPN, open the Mega desktop client and get the next 4.something GB.

Do this once more to get the last few 100mb...

 

IF you do not have a VPN, than you have to wait 2x 6 hours.. They say the limit is 5GB, but it caps out at 4.something GB.. and since the download is above 9GB, it will take 3 attempts.

[spcdust]

The wisdom seems to be to avoid downloading to an Apple Mac due to the way that the OSX operating system creates invisible files which makes sense.  I downloaded to a Windows PC and unpacked the downloaded Rar file using the free application 7Zip:

https://www.7-zip.org/

Format your media to ExFat and copy the unpacked files (should be two folders and a file) and look something like this.



Finally, if you are not confident in doing the manual update yourself then I would just wait for the OTA update to make its way to you.  It's not like there is any new functionality so the "If it Ain't Broken...." adage is appropriate.  I have read that those using Android Auto have had issues with version 1941 so possibly this update fixes these but as I am an Apple person I can't comment so will leave that to Android users to report back on.

 

Edited 6 April by spcdust

[STEV0]

Thanks for this. Great to have the info all in one place.

 

I'd be interested to know if there is any guidance on upgrades from prior versions. I.e. for those of us on 1896 or earlier, is there a need to install 1941 first, or can the jump to 1969 be made in one go?

 

Would be great if anyone with knowledge of this can advise.

 

Cheers!

[TheWanderer]

Early software revisions require a visit to the dealer first as it requires additional work and possible component replacement after 1896, you should be able to upgrade, but it might be advantageous to do it in two steps, in that you do 1941 first, making sure that it's all stable and fine, then do 1969 next or just leave it to update itself. 

[STEV0]

10 minutes ago, TheWanderer said:

Early software revisions require a visit to the dealer first as it requires additional work and possible component replacement after 1896, you should be able to upgrade, but it might be advantageous to do it in two steps, in that you do 1941 first, making sure that it's all stable and fine, then do 1969 next or just leave it to update itself. 

Appreciate it thanks. 👍🏻

 

Will try and track down 1941 files...

[spcdust]

I think it’s important to emphasise that infotainment updates are only part of picture.  Modern cars have multiple modiles that all control various aspects of the vehicle (Climate control / Tekematics / SOS systems / lighting etc).  These all have their own firmware’s that cannot be update by the end user.  Whilst I don’t believe Škoda are actually replacing hardware any more there are firmware updates that can apply to specific modules to ensure they are functioning properly and communicating correctly  with the Infotainment system.  An example is my SOS system constantly crashed and went offline which also had some odd consequences to my navigation system and would also freeze the Infotainment system on occasion.  The solution was that the Telematics Module needed a Firmware update to resolve this - simply updating the Infotainment software would not have solved that particular issue.

 

Regarding jumping from 1896 to 1969 - instinctively I am inclined to agree with @TheWanderer and do it in two stages.  Possibly you could do it in one update but until someone can confirm that’s okay then why take the risk?

[jpg86]

Anything new in 1969?

 

edit, nevermind, just read the other thread!!

Edited 6 April by jpg86

[spcdust]

1 hour ago, jpg86 said:

Anything new in 1969?

 

edit, nevermind, just read the other thread!!

No new functions that I can see but I really wasn’t expecting any.  Some have reported a perceived faster / smoother GUI but personally I found version 1941 responsive and smooth.  Maybe a fix for issues with Android Auto but as I don’t use that functionality I can’t comment.

[Markeknows]

21 hours ago, STEV0 said:

Appreciate it thanks. 👍🏻

 

Will try and track down 1941 files...

https://drive.google.com/file/d/1ZrR5cXSC6SbcHM-Xi7P0b2DwkWi24Ch-/view?usp=share_link

[Felix2021]

10 hours ago, spcdust said:

No new functions that I can see but I really wasn’t expecting any.

There are Pay To Fuel and Pay To Park applications in the store, i don't think they were there before.

Those are probably only new functions.

[spcdust]

Just now, Felix2021 said:

There are Pay To Fuel and Pay To Park applications in the store, i don't think they were there before.

Those are probably only new functions.

 

They have always been available prior to 1969.  Someone in the UK registered for them previously only to find both services are not available here.  I recall them posting a few months back as they wanted to delete the icons from their Home Screen and couldn’t figure how to.

[Maxi24]

FYI - you don't need to have the ignition switched on. You can simply switch the head unit on by itself - that way, you don't have any systems active / drawing power. But do not open the door during update as that may switch the unit off.

 

Personally, I have found 1969 to load faster and (so far) I haven't had any issues where the media player shows a black screen and that happened to me on pretty much every drive on 1941.

[Algod]

Just purchased a second hand Octavia 2021 and have found the following issues, pop pop sound, emergency SOS flashing up, and although I can connect my phone to the system for calls, I can't access Apple Car play. Also no access to the built in sat nav or other info such as MPG. I'm wondering if these errors are likely to be fixed with a software upgrade as it looks as if it is currently running 1896. Having purchased from an indie car dealership am I likely to have to pay a Skoda dealership to do this for me? Don't fancy chancing it myself. Thanks

[TheWanderer]

You can get a dealer to do it at cost, if you have an early software revision, it's better to pay them a £100 or so to do it, rather than try doing it yourself and bricking the infotainment system and having to have it replaced. Although I believe that East_Yorkshire Retrofits maybe able to recover it if you were to attempt it and fail. 

 

http://www.eastyorkshireretrofits.co.uk

Edited 7 April by TheWanderer

[spcdust]

59 minutes ago, Algod said:

Just purchased a second hand Octavia 2021 and have found the following issues, pop pop sound, emergency SOS flashing up, and although I can connect my phone to the system for calls, I can't access Apple Car play. Also no access to the built in sat nav or other info such as MPG. I'm wondering if these errors are likely to be fixed with a software upgrade as it looks as if it is currently running 1896. Having purchased from an indie car dealership am I likely to have to pay a Skoda dealership to do this for me? Don't fancy chancing it myself. Thanks

if you have the Pop Pop sound and SOS error flashing up then very likely you require the Telematics  Module firmware updated - this can only be done by the dealer / or equipped specialist.  Just updating the Infotainment software would not resolve the issue.  The good news is once the module firmware is updated and you are running at least software version 1941 your system should be rock solid (I suffered the  Pop Pop sound snd SOS system constantly crashing, often taking the Infotainment system with it and the module firmware update sorted it out completely ).

 

There is a Škoda issued TPI covering some of these issues which you could refer a dealer to (I have posted previously about this).  Also, is the car still under the original 3 year warranty as you could get these issues resolved under that?

Edited 7 April by spcdust

[Algod]

Thanks both, that's really helpful. 👍

[Felix2021]

5 hours ago, spcdust said:

They have always been available prior to 1969.

Ok, so might depends on the market than. They were not present in Poland before, at least not that i know of.

And i think i've seen mention of them in relation to 1969 in other thread.

[aaaaplay]

On 06/04/2024 at 19:52, spcdust said:

The wisdom seems to be to avoid downloading to an Apple Mac due to the way that the OSX operating system creates invisible files which makes sense.  I downloaded to a Windows PC and unpacked the downloaded Rar file using the free application 7Zip:

https://www.7-zip.org/

Format your media to ExFat and copy the unpacked files (should be two folders and a file) and look something like this.



Finally, if you are not confident in doing the manual update yourself then I would just wait for the OTA update to make its way to you.  It's not like there is any new functionality so the "If it Ain't Broken...." adage is appropriate.  I have read that those using Android Auto have had issues with version 1941 so possibly this update fixes these but as I am an Apple person I can't comment so will leave that to Android users to report back on.

 

Is this copy of the 1969 update applicable to EU only vehicles or does it cover RoW too?

I ask because the Kamiq (different version of MIB3 I know) has files marked as EU and RoW. The EU files aren't compatible with RoW vehicles. Is that the same for the Octavia with MOI3? 

[aaaaplay]

2 minutes ago, aaaaplay said:

Is this copy of the 1969 update applicable to EU only vehicles or does it cover RoW too?

I ask because the Kamiq (different version of MIB3 I know) has files marked as EU and RoW. The EU files aren't compatible with RoW vehicles. Is that the same for the Octavia with MOI3? 

 

I just answered my own question. The software train appears to be the same as the EU for Rest of the World vehicles such as my Australian delivered Octavia.

[Mario_Delgado]

Thanks all for this post and specially to @Giannis20 for sharing the file with the community !

Just upgraded without any issues. 

[Psaandja]

On 07/04/2024 at 10:20, spcdust said:

 

They have always been available prior to 1969.  Someone in the UK registered for them previously only to find both services are not available here.  I recall them posting a few months back as they wanted to delete the icons from their Home Screen and couldn’t figure how to.

That was me!, I think it was keeping finger on then swiping left, or right, til the trash can icon appears. The apps are "free" but useless in UK, which you only find out AFTER installing, configuring and adding your payment details. Avoid unless you're adventurous and travel 'over there'.

[TheWanderer]

2 hours ago, Psaandja said:

That was me!, I think it was keeping finger on then swiping left, or right, til the trash can icon appears. The apps are "free" but useless in UK, which you only find out AFTER installing, configuring and adding your payment details. Avoid unless you're adventurous and travel 'over there'.

 

You don't need to enter any payment details for WinZip or any Apple alternative, they have it embedded. Beware of paying for ANY zip file program from anywhere other than an authorised site such as Windows Store, or Apple store or in case of Android Play Store.

[STEV0]

On 07/04/2024 at 09:32, Markeknows said:

https://drive.google.com/file/d/1ZrR5cXSC6SbcHM-Xi7P0b2DwkWi24Ch-/view?usp=share_link

Thanks for this. Have just updated to 1941 - All seems fine, and just had the OTA for the manual come through. Going to let it settle in for a week or 2 before I update to 1969. 👍🏻