Ninja your post !!
When i ordered my car in December 2020 , i had done my research , i had looked at other brands. I compared lots of different parameters, such as 0-60 ( I wanted a spirited drive), wheels, tyres ,MPG , ride quality and what the reviews said and many more. I took the time to see if it was something i wanted , i visited the dealers ( VW , AUDI SEAT &SKODA) , i took a test drive of a few brands over various weekends. I DID ALL THE DUE DILLEGENCE I COULD HAVE DONE!!!. I couldn't have forecasted the software faults and wouldn't even have thought that to be a problem as under the sales of goods act all products should be fit for purpose and free from faults.
If i had known i wouldn't have picked the car . Why would i want to have a poor experience with a new car or any new product. I have had 3 previous Skoda's and they performed faultlessly .
I never complained about ICE or DCC or sun f-in roofs ,
I complained that the car calls the SOS services randomly , freezes the info screen, changes user profiled regularly, never remembers last setup, wants to change user profile every start up, brakes when nothing is there , tells you your miles from your sat nav position. The list goes on
The CAR IS F-D and that is no fault of mine . I am not a beta tester for VW group software at my expense.
No F-in dice were thrown , i expect my product to be free from faults as per my rights as a consumer.