Unfortunately the car is a disaster,  I will never buy another skoda

On 10/11/2024 at 15:46, celli said:

Unfortunately the car is a disaster,  I will never buy another skoda

I understand your frustration and airing it on this forum, but reject the car and let your blood pressure get back to normal. I am not trying to be funny when i say this and there may be other factors that don’t allow you to do this, but it’s exactly what i would be doing in your situation.  I was looking to change to a Mk4, but think I will stick with my Mk3 for now.  Vehicles are just becoming too complicated and any issues they experience has a bigger effect on the whole vehicle than the original, probably small problem.

Absolutely right coppertop. It is definitely not worth giving yourself a heart attack.  What is sad for me is,  I have bought new Skoda for 30 years and seen a constant quality improvement.  Skoda,  for whatever reason have slipped back 40 years to skips on wheels.  The car is illegal to drive on the road due to constant warning lights, it is not fit for purpose.  Why did they release a car for sale which they know is rubbish?

 

12 hours ago, celli said:

What is sad for me is,  I have bought new Skoda for 30 years and seen a constant quality improvement.  Skoda,  for whatever reason have slipped back 40 years to skips on wheels.  The car is illegal to drive on the road due to constant warning lights, it is not fit for purpose.  Why did they release a car for sale which they know is rubbish?

A bit of an over reaction I think.

You can easily reboot the car and get rid of the wrongly illuminated warning lights.

There is nothing wrong with the rest of the car and I do not think you can describe it as a skip on wheels.

Skoda will, of course,  fix the problem in due course, but modern cars are extremely complicated and I guess they would want to make sure the fix is permanent.

I have had the problem occur on my car and as I said a quick reboot solved the fault.

I know you should not have to do this on a new car but that is how it is.

Skoda have had 4 months to fix it, and failed. 

Skoda have no idea when it will be fixed.

The car,  is in the dealers,  they do not want to release a faulty car.

A car called superb obviously is not

Why did Skoda sell cars all over Europe with dangerous  (dealers words) faults. 

 

Whenever I had my car in the service with the yellow light issues they said they can not fix it as it is a software problem and they will inform me when it is available. They gave the car back to use in the meanwhile, and didn't mention any kind of safety issues or legal problems... (this was official skoda service) If I were you I would just get it back from them and do the fix and use it. 

I don't think a loss of the forward facing camera and it's related warning features (parking sensors etc) could in any way make the car dangerous to drive.

It seems most have (temporarily?) fixed the problem by rebooting,

has your dealer tried this?

 

But maybe your car has other more serious faults which are not the same as those others on this forum have experienced?

Edited 12 November, 20241 yr by philsmith

Mine failed today so I rang the dealer and the service guy said they had not heard of the fault before but to ring Skoda Assist to recover it to them.

When the technician arrived, he admitted straight away that it was a known fault and he has been inundated with call outs and was fed up with dealers saying there was no issue, he even showed me the release from Audi on his laptop saying they are working on the fix with no ETA.

He took out the fuse, disconnected the battery but after being with me for 2 hours was unable to clear any of the faults so the car was recovered to the dealer.

As expected the sales guy that sold me the car said they had not heard of the issue and they had not had any back in, if i have had more time then i would have shown him this forum. 

I now have an Audi A3 courtesy car from Enterprise supplied through Skoda Assist.

Not sure what will happen next but don’t really want the car back until it is fixed although I may have no choice, let’s see!

55 minutes ago, JamesMW said:

Mine failed today so I rang the dealer and the service guy said they had not heard of the fault before but to ring Skoda Assist to recover it to them.

When the technician arrived, he admitted straight away that it was a known fault and he has been inundated with call outs and was fed up with dealers saying there was no issue, he even showed me the release from Audi on his laptop saying they are working on the fix with no ETA.

He took out the fuse, disconnected the battery but after being with me for 2 hours was unable to clear any of the faults so the car was recovered to the dealer.

As expected the sales guy that sold me the car said they had not heard of the issue and they had not had any back in, if i have had more time then i would have shown him this forum. 

I now have an Audi A3 courtesy car from Enterprise supplied through Skoda Assist.

Not sure what will happen next but don’t really want the car back until it is fixed although I may have no choice, let’s see!

Do the Skoda guys never read in forums?

Would ODIS be able to clear the DTCs?

22 hours ago, philsmith said:

I don't think a loss of the forward facing camera and it's related warning features (parking sensors etc) could in any way make the car dangerous to drive.

It seems most have (temporarily?) fixed the problem by rebooting,

has your dealer tried this?

 

But maybe your car has other more serious faults which are not the same as those others on this forum have experienced?

, Acar displaying warning lights will fail the MOT and perhaps invalidate the car’s insurance, therefore the car is unroadworthy.

Seems like this software failure is affecting cars in different ways.

Some will just clear all faults  with a  quick reboot and others will not.

 

Cars that can react to a reboot no longer have faults and are therefore roadworthy, but I can understand that if the warning lights remain on it is maybe best not to use the car.

I was lucky my car cleared the faults successfully, even although there had so many at one stage, my Skoda dealer called me to check, as they had been notified of the problems.

Does anyone know if there Is any risk of voiding warranties by using the fix(disconnecting battery and removing fuse 22 etc.)

 

I am still chaining both the dealer and skoda Ireland...they do acknowledge the issue but still not eta on a fix

 

Thks

32 minutes ago, mno101 said:

Does anyone know if there Is any risk of voiding warranties by using the fix(disconnecting battery and removing fuse 22 etc.)

 

I am still chaining both the dealer and skoda Ireland...they do acknowledge the issue but still not eta on a fix

 

Thks

I wouldn’t personally, I don’t know for certain but I can’t see VAG group missing an opportunity like that to void a warranty and save cash.  

13 hours ago, Manxonia said:

I wouldn’t personally, I don’t know for certain but I can’t see VAG group missing an opportunity like that to void a warranty and save cash.  

I don't know,  sorry.  Many people are waiting for the fix. If it is so complicated it has taken 4 months to fix,  and no light at the end of the tunnel Skoda must have know there was a serious problem when the car was launched and hoped they could fix it later. They must be guilty of selling not fit for purpose, and misrepresentation. I have asked for my money back but no success yet.

A manufacturer calling its product  SUPERB  should make sure it is. This car is obviously not!

15 hours ago, mno101 said:

Does anyone know if there Is any risk of voiding warranties by using the fix(disconnecting battery and removing fuse 22 etc.)

 

I am still chaining both the dealer and skoda Ireland...they do acknowledge the issue but still not eta on a fix

 

Thks

There is no risk, fuses and batteries are meant to be replaced, you can even by aftermarket ones just at a gas station. They are accessible so you dont have tinker with any other parts of the car. They even give you a fuse remover tool in the engine compartment fusebox... BTW removing the fuse didn't work for me, but just disconnecting the battery and then some minutes later reconnecting did work. 

Anyone who is completely disillusioned by the lack of progress by Skoda to find a fix I would definitely encourage you to reject your car and request a full refund. I’ve successfully managed to do this over recent days. I made a formal complaint to Skoda Uk which was quickly escalated to their Senior Management, in addition to requesting a full refund from the local Skoda Dealer from where I purchased the car. This resulted in Skoda & the Dealership in dialogue to resolve my case; I understand the local dealer have greed to resell my car once a fix is released, with Skoda UK covering any financial loss the Dealer will potentially lose due to reduced valuations.

Skoda UK don’t have a leg to stand on as they have sold a car which doesn’t operate correctly with no current fix. 

Good to hear you have resolved your issue. What is your plan to replace it ?

Yeah, and I hope I don’t regret it, I have purchased another new Superb estate yesterday. It is on the understanding from both Dealership and Skoda UK that if I have same software issues then I can reject this car as well. If that proves the case, I will reluctantly move away from Skoda; I’ve  been so happy with previous superb’s I ideally don’t want to chose a different brand.

So my Sep 24 Superb started exhibiting this issue over the last few days.  Called dealer who couldn’t fit it in for 5 weeks. They said to call Skoda breakdown. They came today and knew straight away. Needs a software update that isn’t out yet but to get into the system and be notified of the update car would need to go into the dealer. He did what he needed to jump the queue and we can drop the car off in the next few days. Dealer must provide courtesy car or Skoda will provide rental Vehicle. Dealer has 48 hours to inspect. 
 

Clearly they are going to say we have to wait for the new software update. Suppose I will have to decide whether to wait or reject the car. Partly depends on the courtesy car they give me. 

On 16/11/2024 at 14:16, Willo60 said:

Yeah, and I hope I don’t regret it, I have purchased another new Superb estate yesterday. It is on the understanding from both Dealership and Skoda UK that if I have same software issues then I can reject this car as well. If that proves the case, I will reluctantly move away from Skoda; I’ve  been so happy with previous superb’s I ideally don’t want to chose a different brand.

Given that they don’t have a software release to fix the issue then it’s likely you might experience the same issue and be in the same predicament.

I have this issue.  It's going to be another 4 to 6 weeks before the software is released.  Apparently it failed testing for the superb so only the Kodiaq one is being released this week.

 

I am still sitting on the fence with my SIII.

As a matter of interest, has anyone connected their VCDS, VCP or Obdeleven to just do an autoscan and check - I would have done.

 

On 12/11/2024 at 11:51, philsmith said:

I don't think a loss of the forward facing camera and it's related warning features (parking sensors etc) could in any way make the car dangerous to drive.

It seems most have (temporarily?) fixed the problem by rebooting,

has your dealer tried this?

 

But maybe your car has other more serious faults which are not the same as those others on this forum have experienced?

 

The forward facing camera is part your forward collision system. All the other sensors are there for parking which I use frequently on the SIII.

I've not plugged in my VCDS just in case it causes any warranty issues.  I have however been told now that Skoda are not able to guarantee that the software issues will be resolved in 2024.

3 minutes ago, dalbs said:

I've not plugged in my VCDS just in case it causes any warranty issues.  I have however been told now that Skoda are not able to guarantee that the software issues will be resolved in 2024.

Thanks for that.  My 6 months to reject the car will be up in Feb so as long as the fault doesn’t repeatedly reappear before then I think I will hang on. 

3 minutes ago, dalbs said:

I've not plugged in my VCDS just in case it causes any warranty issues.  I have however been told now that Skoda are not able to guarantee that the software issues will be resolved in 2024.

It is a disgrace.  Did Skoda not do any testing before they launched the car?

If a manufacturer calls its product SUPERB, it should make sure it is.

As a previous person said, it takes a long time to build a good reputation,  and a very short time to loose it