Geez, you guys are such harsh critics, do you not understand that this is NOT his own car, nor is it one that he has any access to normally, he is just a driver who gets to pick up a car from a dealer and drive it to the new customer where ever. They often just get told to report to a dealer at X location, and they will have a vehicle that needs to driven to Y location, and they might not even know what the vehicle is until they get to X and handed the keys by the dealer.
When would he have had the opportunity to do any research on the car and its settings, or plan his route to take in the best chargers, etc. He was using an app which showed him where the chargers were supposed to be, some were, some weren't. Where there was plenty, as he clearly showed, they were all busy, and he had to use whatever was available and also wait in a queue. Likewise, he would not have known anything about what size of battery pack the car had, or even if it had an onboard charger etc.
He could have been picking up any type of vehicle, even a Hydrogen powered one and he just has to get on with the job of driving from X to Y and take off the trade plates, tuck them under his arm and find a way back home again, thats it.
You guys have had your respective electric cars for a while, and you also researched them before getting them, you were/are in a privileged position compared to these people who are not given the time to swot up on their vehicles. 😠