The unfortunate thing with the motor trade is that people have a very low opinion of those that work in it.
The unfortunate thing with the above is the motor trade is full of people who are mongs, snakes, morons etc so it's quite an apt opinion for the most point, that applies to both dealer and independents.
It's a trade that schools point the stupid kids in the direction of.
Just to clear the air though guys it takes a lot more than some comments on the Internet to rattle my cage. I'm a sarcastic arse hole at the best of times but sarcasm rarely travels well without tone of voice.
Dash cams again. I always plug them back in when I'm done, usually as I park the car up in the car park. Whilst a vehicle is under our care it's insured by our insurance.
Sadly GDPR has become a big concern these days and a breach can result in a hefty fine and or job loss for the guilty party. It's a legal concern that isn't going away, if your dash cam captures someone else's personal information then that's a breach, we could end up in hot water.
One could argue that your dash cam is your responsibility to check and make sure it's functioning correctly regardless of outside influences just like drivers should (but rarely do) check their tyres, oil, screenwash etc. If that's part of an agreement with your insurance then maybe notifying them of the dealer visit might be the answer should an issue occur? I've known people do just that when they have trackers/black boxes fitted.
Our contact centre will generally contact people to advise them that their timing belt is due when it's approaching that time, it's their job. The calibre of those people might not be that great, they might not know all the ins and outs, more often than not the person that calls you has probably never had their head under the bonnet of a car. All skodas (and the rest of VWG) are due at 5 years or the appropriate mileage. Those staff members do the same for any other pending work.