Oh no here we go again I hear you all say as there are loads of posts on this subject but none of them answered my questions, so thought I would give it a go.
I have a 2019 Karok which I purchased 6 months old so the Skoda Connect wasn’t registered to me and first user was removed.
I have had the car 2 years now and must say I love it, but thought I would like to see what Skoda Connect is all about, on looking on the portal I opted for a free 1 month trial (glad I didn’t pay for 12 months at this stage) 4 days later I still have not been able to get it to work.
Using my iPhones hotspot or my home WiFi gave me the same result with a screen showing online configuration wizard, checking online service information with a little wheel going round & round (forever) well at least half an hour was as long as I gave it.
have tried going in through settings menu, deleting Skoda connect to start afresh and did actually get to a screen giving me a registration option (success I thought) but when clicked on took me to the online configuration wizard again 🤬
Yesterday whilst at my local gym I had a full strength 5g signal on my iPhone 12 and thought I would give it another go, phones hotspot connected no problem, got to the registration screen entered my new S-pin I got from the portal, then got a new screen I hadn’t seen before saying no data link available please try again, failed again. 🤬🤬
I have called my local Skoda dealer who said they would call me back when they have some information, no call back yet surprise surprise, I have also emailed Skoda Connect who did get back to me a couple of days later asking for more information & photos saying they would get their tech guys have a look, just a waiting game now I suppose.
Another point to add the little red world on the screen has never gone white during any of the connection’s I have had.
looking at my system information screen my hardware is H41 and my software is 0475, I have seen mention of software updated to H480, trying update software through Amundsen just says no updates available.
sorry this is so long but I wanted to give as much information as I could, can anyone out there throw any light on this problem or for that matter is Skoda Connect worth all the hassle.