Join the Q mate. This forum is littered with infotainment software issues, glitches, black screens , endless loading circles. Log all probs and tell dealer immediately as the car is not as described and not fit. It reminds me of a air crash investigation show a few years ago. The pilots were fixated on a computer problem on why the engines were a low thrust while the throttles were at full. The pilots only looked at the throttle screen while the plane descended into the ground.
A bit of a severe example but when things dont work we get fixated on the screen to try to work the problem ,,, at the expense of driving the car. That is a risk and shouldnt be a risk as the car should have gone through full testing prior to launch. BTW its not just us ,, the Golf 8 has the same problems o hear.
As i have said before the Octy and the Golf are the bread and butter of the VW group and the brands really need not annoy their loyal customer base. Skoda may have taken the eye off the ball here as they expand into India and further.
Too many users , too many problems , there will be a fix and we can get back onto praising the car again for all the good bits. Stick with it mate , dont give the dealer an inch although not their fault , if we all shout , they must do the right thing by us.
Amen Brothers