Coming back from Glasgow few weeks ago, when I was accelerating in Sport mode, my car suddenly showed me the error saying "Gearbox in emergency mode - no Reverse gear". I was already doing 68-70, so enabled cruise control at 72 and continued the journey to Aberdeen. I realized that when I was trying to accelerate on the way, the car was accelerating only if I was pressing the pedal very gently, and harder pressure on the pedal (i.e. when going up-hill) resulted in car actually slowing down. When I got closer to home realized why this is happening - apart from reverse gear, car actually lost all even gears (2,4,6)... Managed to get back home safely, stopped the car in the side bay and tried to reverse - no R gear. Then I switched off the engine and switched it back on in 10 seconds. Surprisingly, all gears are back on and no error messages.
Done some investigation using VCDS and speaking to the garage I was told that it's the mechatronic unit that controls the DSG has failed. Then, I heard the price for this unit .... 2.7k ! This of course does not include any fitting and additional parts/fluids, this is just the mechatronic unit! I was totally gobsmacked, we were about to go for a long holiday in Europe, and I could not afford such an expense... Speaking to one of my friends from Poland, he told me to check the Polish Skoda garage and get the pricing for this part.... So I've done that and got price for the same unit .... equivalent of £1k ! I could not believe the difference! I am familiar with "rip-off Britain" phrase, but I have never seen such wild price differences!
On top of that, I was told that usually the entire repair in Poland costs approx £1.6k but Skoda covers half of that cost as they do admit (not every time!) that it's a common problem ...
So the guys from Polish Skoda garage told me - bring the car here and the repair will be much cheaper - but I wasn't brave enough to take entire family to a trip across the EU potentially with odd gears only and no reverse But I did order the part, and brought it back to the UK, getting it fitted on Wednesday ... Fingers crossed - I'll update once the car is back on the road!