Sorry to hear about your problems. Unfortunately issues such as this seem to come up time and again on this forum with Approved Used Skoda. The car has a built in eSIM, so should download updates OTA via that. There's no cost to you, and you don't need a data plan with Cubic in order to do it. Nor, do you need to connect to your home WiFi. The fact your car has a red X suggests there's an issue with the eSIM module. So the dealer need to fix that... it's probably another software update. If your software really is on version 1891, then it's miles out of date. I believe the latest version of software is 1989. It really is worth getting the software update issue sorted out while you're in warranty, and have picked up the vehicle very recently. Bear in mind there are a lot of other modules in the car which may require updates. The only software version you can see in the car is the infotainment. If you search the forum you will see this subject come up many times, and most of us with early cars that persevered had the following updates: telematics, OCU, infotainment, virtual cockpit. I'm sure there's some others I've missed. I'm in the situation with my car which is currently on infotainment version 1941 where it doesn't update the infotainment automatically. Other app updates do get pushed OTA. As per another forum thread, a menber got Skoda to update the OCU to version 0144. Once this was done the car started getting the bigger infotainment updates OTA. I've now raised a question with Skoda and they agree my car should be updating the infotainment automatically and want to install some updates on it (they've not divulged exactly what). My only question to the dealer is who will pay as typically out of warranty they want to charge, so that's a discussion that needs to happen with the dealer and Skoda. Don't give up. The early vehicles are fine, if you can get over the hurdle of getting the software set-up correctly. It may also be raising the issues with the Skoda Executive Office. Their e-mail address is:
[email protected]