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Thank you for the replies. I have tried doing a factory reset 3 times without success. I have also tried removing the fuses that feed the unit and also the ones that feed the SIM/sos unit without success. I think that it is somehow linked to the account settings. I have tried deleting that account and setting up a new account on the app which appears to go through successfully and I get a welcome message. If I enter those new details in to the unit it just comes up with incorrect password even though the app says that the new password is correct. According to the screen when you delete a user account that existing user get a message to tell them that their account has been cancelled. I have never received any email saying that the account was cancelled, even though the new account that I tried setting up was with a completely different email address.

Must be sad to carry no passengers...

I bought a 2019 Skoda Karoq scout DSG 4x4 last year and all has been well up until about a week ago. I noticed my passenger side footwell was wet and upon closer inspection i found my carpet completely soaked .I cleaned both front drain tubes with a long wire and both are clear. I then researched the problem online and it seems to be a well known problem within the VAG group of cars. I think that its shocking that this hasnt been put out as a recall on what is basically crap engineering. The drain tubes for the panoramic roof as simply placed onto the sunroof cassette with no means of securing them in place. The tube goes down the door pillar to connect into a small rubber grommet ( push fit also ) in the firewall behind the dash. The grommet drains out into the area where the wiper motor sits. Seems the actual drain pipe shrinks over time and pops out of the fitting either at the top or the the bottom of the hose. I have phoned various skoda dealers and ive been told i need to book it in for investigation even though i know where the fault is?? they asking for a 4 hours investigation fee as £100 an hour. The id need to pay what they ask for in repair costs. Plus most skoda dealerships seem to be booked up into oct/nov This will be my last car with a sunroof. Id fix it myself but the job looks a bit tricky ..

I've just unticked the box on the settings menu that displays the clock as I always use the M FD clock.

What is the reason for choosing diesel & 4x4? What will your usage look like in terms of weekly usage? As @thamestrader has already alluded to, an elderly diesel with questionable usage could have all manner of issues just waiting to bit you on the *rse. Also note that the car will be too old to take Skoda's All-in service/warranty when the initial warranty has expired. There's quite a lot of relatively common faults like door locks, electric boot struts, leaking sunroof (if it hasn't been well maintained), fuel flaps, etc. together with the DSG & 4 x 4 system that you ideally would want covered. 19" wheels are prone to damage & many find the ride too compromised on the low profile tyres.

Out of interest, what were the weather conditions at the time? I've found that the sensors/cameras which provide the input to all the 'assist' systems are far more susceptible than they ought to be to moisture, condensation, etc.

Hi there - bought a 2015 Skoda Octavia Scout last week. Love it so far but am aware there are things I also need to be aware of, so came across here to join up!

The rivets are N 91078801 and are 6.4 x 10mm. I got a two handed rivet gun to do my sons when the regulator totaled itself. Got them on ebay for around £10 for 10. Put part number into search and a few should ping up. Make sure your not paying a fortune for just one rivet! Alasdair

Is the 2023 Superb MK3 2.0TSI 272PS 4x4 a hatchback or estate? Does the car have standard ride height suspension or lowered ride height suspension? Does the car have DCC (electronic damping control) shock absorbers? When it comes to the springs, the front springs are the same on both the hatchback and estate, when all other things are equal...but the rear springs are usually a little stiffer on the estate compared to the equivalent hatchback. Lowered ride height suspension is also known as sports suspension. Lowered ride height suspension has a nominal 15mm lower ride height compared to standard ride height suspension. On the Superb MK3, the springs on the lowered ride suspension are about the same stiffness as the springs on the standard ride height suspension. Hence, even lowered ride height cars have soft suspension. Bilstein B6 shock absorbers are for use with standard ride height springs, and Bilstein B8 shock absorbers are for use with lowered ride height springs. The main difference between Bilstein B6 shock absorbers and Bilstein B8 shock absorbers is that the Bilstein B8 shock absorbers are about 20mm shorter than the Bilstein B6 shock absorbers. Bilstein B6 shock absorbers (Superb MK3) (without DCC) (standard ride height) Front 35-229872 Rear 24-229890 Bilstein B8 shock absorbers (Superb MK3) (without DCC) (lowered ride height) Front 35-229919 Rear 24-229937

Wondered if anyone could recommend a discrete dash cam for an elroq. But nervous because the 5V charger is in the boot and seemed complicated to install?

Skomaz - thanks for replying and for the suggestion. I've put some clear tape all the way along the join of the glass and plastic body of the headlight and so will see what happens. The dust cap seals both seem fine and from what I can see, there aren't any cracks or hairline fractures anywhere in the headlight. So puzzling and annoying as on a dry sunny day the condensation disappears within a couple of hours and it's evident there isn't any collection of water and so it seems to be a breather type issue rather than a cracked or damaged headlight. Typically the MOT is due in January and so the condensation is usually worse than ever. Last year they failed it but then cleared it with compressed air but I'm desparate to get to the bottom of the issue as I'm not so sure they'll be so understanding this year. Thanks again.

Yes, I unmount every connector in the panel and was the main light switch (the one lighting in the picture above). It seems a bit burned on the other side.

Update on this. Rear donk solved. Bottom droplink bolt on the passenger side wasn't tight (the one bottom right of the 2nd pic). Jacked up the hub so all under load and torqued it up properly. Checked the other side which was ok. As I jacked the hub up and compressed the spring, there was the donk sound but I tried it a couple of times and couldn't see what was moving to make the sound. Did the same after the work was done and silent. Test drive was silent too. Spring looked fine sat in the cup and looked fine under compression so not sure what was up. One thing sorted. Work booked for end of next week - helicoil my dogbone mess, front arb switched to H&R, front topmounts, check the wheel speed sensors then 4wa and hopefully that's it...

I was sitting in the warranty managers office reading Skoda's reply to him with attachments from the ombudsman supporting the VW group's stance. They were recent rejections so VW have probably come up with a more robust "excuse" for not coughing up which the ombudsman now agrees with. Missing inspection reports weren't mentioned, purely the location. If it can be rubbed or collect dirt causing corrosion it's a no. He reconned if it was just the small bubble about a half inch into the panel it would have probably been ok but as you can see a small area where the edge of the rubber filler surround meets the bodywork they've decided it is "edge and fold". As you say it's cobblers. My only real option is the ombudsman which I have started but they quote a 6 month wait before they'll even look at it but it appears they'll side with VW anyway. I may have to bite the bullet and get it sorted myself.

It is necessary to drill out the rivets to get to almost everything in the door such as replacing the window winder or door lock - both have been done on mine. The window winder is mounted on that metal panel so you also have to be aware of how to connect and disconnect the glass. It is shown in the Haynes manual. The rivets are a large and non standard size but are easily available from motor factors who stock VAG parts. You may need a larger rivet gun than a diy tool. It may be better to pay a garage for 1 hour of labour. I used an auto electrician as they do this all the time on VAG cars but local garages may not have any experience.

The only relay I can think of is R7 (X-contact), which powers wipers, headlights and other power hungry devices. It's also connected to the BE connector mentioned earlier. But it's driven by the ignition switch, so it can be either the switch or the relay.

Has anyone with a mk4 DSG upgraded their shifter switch from the cheap plastic one to somewthing like this? Black Forest IndustriesMK8 GS2 Air Leather (VW MQB Evo Auto/DSG)Get rid of your "chicken nugget" shifter and replace it with an actual knob! Since the introduction of the MK8 Golf platform, Volkswagen's choice of control surfaces has been a sore spot for many owne Would love to see what one looked like installed on a VRS mk4 DSG , shame they don't do a VRS badged version to match the car. They are designed for the Golf mk8 but should fit an octavia, how hard to install one and what will it look like? They do different colour options.

Can u plz send me MSTD_EU_SK_P6230? cant find it on internet

http://briskoda.net/forums/topic/528055-successful-warranty-claim

It is cobblers. Not specified anyplace & whoever came up with the tripe needs to show where they come up with this. Skoda have covered nothing, they are at it. Have you seen the Final Decisions of the Ombudsman in writing concerning other claims. There are those that have successfully made claims under the warranty on exactly the same corrosion issue in exactly the same location on the car.

I now have a reason for the claim being rejected. It is corrosion caused by "edge and fold" not from the middle of a panel; if corrosion starts inside on a seam or edge it's tough. Sounds like cobblers to me and not specified in the warranty. I have also now discovered this has been the reason quoted to the motoring ombudsman which they have accepted and then rejected customer appeals. Seems Skoda have covered their backsides and have the ombudsman on their side.

Skoda or whoever is telling this nonsense should know that there are vehicles out there that they failed to engineer into the 'Normal operational noise'. Where is this person based and are they an Automotive Engineer or a desk jokey?

Haldex is at 3 years / 30,000 miles. So i would be wanting it done know as well as the Brake Fluid change if not done in the past 2 years. As far as the DSG i would want that now and the Warranty covering it. Not left till 80,000 miles.

worth a shot. On mine it overboosted and randomly you just heard a very slight blow off sound. Almost like a blip of a siren in the distance then loss of power. Alasdair

From MOT history up until 2022 was doing roughly 10k miles per year, from 2022 yearly mileage is roughly 7k per year, suggesting either a change in circumstances or change of owner. Modern diesels don't like low annual mileages, and the last 4 years between 5k and 8k per year is low, whilst DPF may be OK the EGR valves are prone to clogging with short journeys or low annual mileages, a more likely issue is Ad Blue problems due to crystalisation on the sensors and injector due to low use. Haldex is every 3 years - its nearly due again. more importantly is what were the dates of the previous Haldex services, should have had one in 2021. DSG ask for the oil to be changed and the oil filter to be cleaned - Skoda say every 80k miles - independent specialists advise 40k. Engine oil and filter changes - ideally every 12 months or 10k miles which ever is sooner, consider carefully if the vehicle has been on the Flexible service scheme which extends the intervals to 20k miles or 2 years, so should have had 8 service may only have had 3 or possibly 4. Brake fluid and Coolant should have been changed at least twice if they haven't been done then ask for then to be done. Check the rear tyres for uneven tread wear or an odd wear pattern, assuming the tyres have not been replaced - at around 80K miles the the rear suspension lower arm bushes may have worn - not enough to be an MOT advisory but sufficient to cause uneven tread wear. Cambelt ask for it to be changed along with any other rubber belts (the oil pump is driven by a separate wet belt) , tensioner and water pump if applicable. If they don't want to do this then ask for a warranty to cover the cambelt for the next 50,000 miles. If you are familiar with DSG gearboxes then you will know what it should drive like. If you are not familiar have a really long test drive with lots of stop start traffic, leave the Stop/Start switched ON - even if you don't like it this can expose issues with the DSG. Check Hill Hold and Auto Hold work properly without and with throttle. It should creep smoothly on tickover even up a slight incline in first and reverse.